Can you return to Webstaurant?
Return Policies WebstaurantStore will accept returns on all regularly stocked items, except consumables, as long as they are unused, in the original packaging, and returned with 30 days of receipt. If you set up a return that has any of the special considerations below, Customer Solutions will follow up with you.
Does Webstaurant have free shipping?
WebstaurantPlus is a program that provides unlimited free shipping with WebstaurantStore on over 165,000 items for just $99 a month. You can save on items like disposable cups, receipt paper, glassware, napkins, and more when your order surpasses the minimum subtotal of $29 of eligible items.
Is WebstaurantStore a reputable company?
WebstaurantStore has a consumer rating of 2.46 stars from 712 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about WebstaurantStore most frequently mention customer service, return shipping and credit card problems.
How do I cancel my Webstaurant order?
Cancelling an Order If you wish to cancel an order, please contact us as soon as possible. A cancellation and/or restocking fee may be deducted from your return credit to cover the cost of cancelling the items and/or processing the items back into stock. This fee could be up to 50% of the item(s)' cost.
Where do you enter promo code on Webstaurant?
Go to WebstaurantStore.com, choose the product you would like to buy and add it to your cart. Select “View Cart”. On the right side of the screen, you'll find the text “Coupon Code”, enter your code and click Add.
Is Webstaurant a good company to work for?
Is WebstaurantStore a good company to work for? WebstaurantStore has an overall rating of 4.0 out of 5, based on over 301 reviews left anonymously by employees. 76% of employees would recommend working at WebstaurantStore to a friend and 81% have a positive outlook for the business.
Is WebstaurantStore net 30?
Net 30 Terms Free up your cash flow with 30 days to pay - apply through your account.
Does WebstaurantStore have an affiliate program?
This site contains affiliate links. //Commerce or our Publishers may be compensated when you click through links on our site....WebstaurantStore.DomainProgram Approvalwebstaurantstore.comOpen
Does Webstaurant ship to residential?
The vast majority of our products can be shipped with a parcel carrier to your residential address. These carriers charge more to ship to a residential address than a commercial address. To save on shipping, try to ship to a commercial location whenever possible.
What does "webstaurantstore" mean?
To protect and defend the rights or property of The WebstaurantStore, Inc. To prevent or investigate possible wrongdoing in connection with the Service. To protect the personal safety of users of the Service or the public.
How much does WebstaurantPlus cost?
You can have multiple shipping addresses, but each shipping address requires its own WebstaurantPlus subscription and monthly fee to be eligible for free shipping. Your first subscription will be charged at $99 a month. Additional addresses will be charged at $49 a month per address.
What happens if you click a third party link?
Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
Does WebstaurantStore cover installation fees?
If the on-site survey prior to installation is selected for the Installation Service, WebstaurantStore will cover extra fees that occur the day of installation that result in the installation not being successful. WebstaurantStore will only cover these fees if the issues causing an unsuccessful installation were not caught during the on-site survey. If the on-site survey identifies any issues prior to installation that result in additional charges, it will be your responsibility to pay. Our service provider may not require this service for all items, but it may be required if the unit must be taken up / down stairs. Once the order has been placed, we will contact you via email if any issue related to this should arise.
Where to find warranty policy?
Warranty Policy. If a warranty is available for an item, the details of the warranty can be found as a downloadable PDF labeled “Warranty” on the item’s page. All warranty claims are handled based on the manufacturer’s warranty policy.
Where is personal data stored?
Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
Does WebstaurantStore disclose personal information?
Under certain circumstances, The WebstaurantStore, Inc. may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Does placing an item in your shopping cart guarantee a hold?
Because Outlet items sell quickly on a first-come, first-serve basis, simply placing the item in your shopping cart for checkout at a later time does not guarantee a "hold" on the item.
Does Outlet have a warranty?
No Outlet products have a warranty unless otherwise specified. If the warranty is honored, it will be clearly noted in the description of the item. If you have any questions or concerns about a product even after reading the description and product literature, please contact us.
How long has WebstaurantStore been in business?
WebstaurantStore has been in business since 2004. Please visit the About Us page to learn more about our company!
How many reviews can you leave on a store credit?
Please note that store credit will only be offered for the first 3 customers that leave a qualifying review type. This would allow for up to 3 unique reviews of each review type (text, photo, video) on a given item to receive a credit.
Where is my cart ID?
This ID is found at the bottom of the side bar on the right side of the page. If you have questions regarding items in your cart, please provide this ID for the Customer Solutions Specialist helping you.
Where is the registration information stored?
All of the information we receive from you in the registration process is transmitted over and stored on a secure server. You can only access your information after logging in with the unique e-mail and password combination you created during registration.
Is registration required for checkout?
Registration is not mandatory to complete checkout. By registering you receive the following benefits:
Commercial Refrigeration and Cooking Equipment
It is important to keep in mind that many of these items may not meet your consumer-level expectations if used in your home. Commercial cooking equipment:
Return Policy
Equipment, consumables, and special order items cannot be returned. Regularly stocked, non-equipment items may be returned within 30 days from receipt of your order provided they are unused and in the original manufacturer packaging. A 30% restocking fee will apply to such returns.
Item Policy
In order to offer you the best possible pricing, our sources for some value-priced imported items may change. As a result, the appearance of some of these items may vary slightly from what is pictured or what you have ordered in the past.
Ground Shipments
The vast majority of our products can be shipped with a parcel carrier to your residential address. These carriers charge more to ship to a residential address than a commercial address. To save on shipping, try to ship to a commercial location whenever possible.
International Air Service
The vast majority of our products will be shipped via an international air service for international addresses. The WebstaurantStore is a U.S.-based company, therefore duties and taxes will be assessed on any items shipping outside of the United States.
Common Carrier Shipments
If your facility does not have a loading dock, we recommend purchasing the optional liftgate service for large and heavy items. Without this service, you may be unable to get your products off the truck.
What is a Call Before Delivery?
By requesting a FREE "Call Before Delivery," the carrier will contact you approximately 24 hours before the estimated arrival of your order to schedule a delivery appointment using the phone number provided at checkout. Selecting this option may add an additional day to your order's transit time.
