carmax return policy 30 days

CarMax Return Policy

• Requirements. To receive a full refund under the Love Your Car Guarantee, you must drive less than 1,500 miles before returning the car. ...
• After 30 Days or Over 1,500 Miles. After the 30-day return window passes — or if you go over 1,500 miles within the return period — CarMax won’t accept your ...
• Return Process and Refunds. ...

Full Answer

Is CarMax a good way to buy a car?

Some tips:

• I have bought and sold cars to Carmax and they are Ok. ...
• Some credit unions have deals with car dealerships where you get fleet pricing on new cars and do not have to haggle.
• Costco is also a place to get a decent deal on a new vehicle.
• Once you have an idea what vehicle you want, then research pricing on Edmunds.com and Trucar (this is for a new car). ...

Should I Sell my Car to CarMax?

Pro and Cons of Selling your car to Carmax

• You have to drive to them and that could be time-consuming especially if you’re living in a busy city. ...
• Usually, you have to wait around for hours before they get to you.
• You’ll get a low offer if your car shows damages or accidents on Carfax, Autocheck or and any other 3rd party reports.
• They prefer cars with lower miles.

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Should you buy from CarMax?

Carmax is fine for buying a car if you like their no-haggle pricing but they will stiff you on your trade. A lot of the cars they have are bought from rental agencies like Hertz and Enterprise. You'll see some of those at dealerships, too, but CarMax buys them direct. Best bet when buying used is to go certified IMO.

How to return a car to CarMax?

What If the Dealer Won’t Take the Car Back

• Refinance. When you purchase your car with a bank loan, you might have the option to refinance your loan to lower the rate. ...
• Sell the car. If you absolutely don’t want the vehicle, you might be able to sell the car in a “like-new” condition. ...
• Upgrade your options. ...

Does CarMax have a 30 day return policy?

In addition, CarMax has extended its 7-Day Money Back Guarantee to a 30-Day Money Back Guarantee. Now, customers have 30 days to decide if a vehicle is the right fit, allowing them to return the car for any reason for a full refund up to 1,500 miles. This offering is unmatched in the automotive industry.

Is it hard to return a car to CarMax?

As long as the condition is consistent with when you purchased it and you've driven fewer than 1500 miles since your purchase, you can bring it back within 30 days and we'll help you complete your return. Any refunds due back are typically mailed within 2 weeks of your return date.

Does CarMax have a 30 day warranty?

You get a boost of confidence from knowing your CarMax car comes with a 30 day, money back guarantee and a 90-day/4,000-mile (whichever comes first) limited warranty.

What is CarMax return policy?

30 days to change your mind We give you 30 days (up to 1500 miles) to decide if your car is the perfect fit for your life. If not, bring it back for a full refund. Learn more about our guarantees.

Can I switch my car at CarMax?

If you want to redeem your offer and sell your car to CarMax, you have 7 days from the day the offer is made. You can either make an appointment or simply bring the car to us anytime we're open. We'll verify your car's condition, finalize your offer, and you'll be able to leave with payment in hand.

Is there a 30 day warranty on used cars?

Yes, the 30-day warranty for used cars that the Consumer Rights Act 2015 provides is a legal protection. Remember though that this is not the same thing as buying an additional warranty.

Can I negotiate with CarMax?

In short, there is nothing you can really negotiate at CarMax. The whole appeal of the company is that it is a no-hassle car dealer. You know the price you are going to pay for a particular vehicle when you walk in the door. That is, the advertised price of that vehicle is exactly what you are going to pay.

What will void CarMax warranty?

Your CarMax warranty will be voided if you neglect to take care of your vehicle, don't cover regular maintenance on it, or fail to make payments on time.

Can I sell my car back to CarMax if I still owe money?

CarMax stores also accept cash and debit cards. If the amount you owe is less than $250, we will accept a personal check.

Will CarMax buy my car if I still owe money on it?

Will CarMax buy my car if I owe on it? Yes. You'll need to provide loan information so CarMax can pay off the lender. If you owe more than your offer, you will need to cover the difference.

Does Carfax have a return policy?

If you are not satisfied, you have 30 days after the purchase to submit a claim. If you purchase 1 CARFAX, you will be refunded 100% of the purchase price. If you purchase 3 CARFAX, you will receive a 100% refund within the first 30 days, unless more than 1 credit has already been redeemed.

What is a voluntary repossession of a car?

When you know you can't afford your car anymore and the repo man is closing in, you have the option of doing what's called a “voluntary repossession” or “voluntary surrender.” You take your vehicle back to your lender or dealership before it's taken from you.

How long is the test drive period for Carmax?

Additionally, CarMax is extending its test drive period to a full 24-hours, a move designed to let customers get more comfortable with their chosen vehicles before making a final decision.

How many stores does CarMax have?

CarMax is the largest used car retailer in the United States, with 220 stores spread throughout 41 states. The company’s freshly launched “Love Your Car Guarantee” gives customers up to 30 days to return their vehicle for a full refund, provided they put less than 1,500 miles on the vehicle within that timeframe.

Why is online car buying taking off?

Online automotive retailing has taken off in recent years, for obvious reasons: it gives car shoppers the ability to buy a car in the comfort of their home, and the no-haggle pricing offered by many nationwide used car chains is an attractive policy for buyers who’d rather not spend hours negotiating at a brick-and-mortar dealership. ...

How long is Carmax warranty?

Every car we sell is CarMax Certified and comes with a 30-day money-back guarantee (up to 1500 miles, learn more ), and 90-day/4,000-mile limited warranty (whichever comes first). See store for written details. † CarMax delivery is available within a 60-mile radius of select stores.

What does it mean when a car is CarMax certified?

Every car we sell is CarMax Certified, which means no flood or frame damage, and no salvage history. In addition, it means a car has passed our 125+ point inspection and undergone a detailed reconditioning process.

What is MaxCare Extended Service?

MaxCare extended service plans are an optional service you can choose to purchase when you purchase your car. These optional plans can be tailored to your monthly budget, and provide coverage of your vehicle’s major systems and hundreds of parts, inside and out, for several years.

How long does it take to get a full refund from CarMax?

If you wish to return your items in-store you can visit the nearby CarMax store within 7 days to get a full refund. Follow the below steps to return the car at your nearby store:

Does CarMax have a return policy?

CarMax follows a flexible return policy for its customers, if the car did not suit or you do not like it at all, you can visit your nearby CarMax store and return it for full refund.

What happens if you sell a car to Carmax?

If you sold a vehicle to Carmax and want it back, that’s really up to them, as that sale is final when you sign the paperwork. If they do agree to return ownership to you, there may be a cost involved. Keep in mind that they will inspect the vehicle, and if you have damaged it, you’re most likely out of luck.

Why does Carmax use autocheck instead of carfax?

My friend tried to return a car to Carmax. Here’s why. They use autocheck purposely instead of carfax because autocheck doesn’t catch as many accidents. Carmax purposely buys cars with bad carfax reports but clean autocheck reports, because they can get them cheaper, and make more of a profit.

What happens if you owe $4000 on a car?

If you owe $4000 on the car and CarMax will give you $3000 for the car, then you will have to write CarMax a check for $1000 and sign the title of the car to them.

Does Carmax pay Kelley Blue Book?

Carmax is a for-profit business and is not going to pay you the high-end of Kelley blue book in most cases. That's why they give you an offer that's good for seven days. That way you can try to sell your trade in yourself or sell it to Kelley blue book! You don't have to buy a car from Carmax to get the same offer.

Is Carmax a for profit company?

From my experience people are extremely delusional about the value of their trade-in and most of the complaints about Carmax occur in this area. Carmax is a for-profit business and is not going to pay you the high-end of Kelley blue book in most cases.

Does Carmax have an auto check?

As far as with the other writer said about Auto check. That's incorrect information. Carmax has a contract with Auto check because they tend to actually have more information then Carfax but sometimes it is different. We give all the information we know about the car to the customers.

Is CarMax better than Whole Foods?

In sum, the user experience in both CarMax and Whole Foods is much better than in their average competition’s stores. Some people shop at Whole Foods because of that user experience. Some people shop at discount groceries because price is more important than user experience.