What is the return policy for items purchased online?
All returns must be unused, unworn, and unwashed with original packaging and tags. Returns of purchases made in store and returned by mail will be refunded as a merchandise credit. Online purchases returned by mail will be refunded in the same form of payment originally used for the purchase if received within 28 days.
How do I return an item I do not want?
By Mail: Return the item you do not want for a refund within 28 days of original purchase date and re-order the item you desire. Click here for our return policy and instructions. We will match the original purchase price on your exchange where applicable – just place the replacement order by phone.
What is the return policy for as-is items?
Used, worn or washed, and items sold “As-Is” are not eligible for return or exchange at any time. All returns require a valid proof of purchase in the form of original store receipt or web invoice. Returns accompanied by a gift receipt will be returned as a merchandise credit.
What items are not eligible for return or exchange?
Used, worn or washed, and items sold “As-Is” are not eligible for return or exchange at any time. All returns require a valid proof of purchase in the form of original store receipt or web invoice.
Does EMS refund money?
U.S. senders of EMS items with guarantee service that did not meet the guaranteed delivery date must initiate a request for postage refund no later than 30 days from the date of mailing by calling the International Inquiry Center at 800-222-1811.
Does EMS have free returns?
The EMS return policy should get a zero star rating. My jacket was purchased online in 2012 under the following return policy: “If you are dissatisfied for any reason and have your original store receipt or web invoice, we will exchange or repair the item in question or provide a full refund”.
What is a return exchange policy?
Return policies are the rules a retailer creates to manage how customers return and exchange unwanted merchandise they purchased. A return policy tells customers what items can be returned and for what reasons, as well as the timeframe over which returns are accepted.
How do I return EMS package?
EMS will issue a RMA number and label for you to return your equipment to us. This label must appear on the outside of the shipping carton and the number on any paperwork submitted to EMS. Please place a copy of this form in your package upon return. When calling with questions, please have your RMA number on hand.
What is Hibbett Sports return policy?
To ensure each and every customer is satisfied with their Hibbett shopping experience, we offer FREE* returns for 60 days on Hibbett in-store and online purchases. *Returns are processed for FREE when Standard ground return shipping is applied. All other methods will be paid by the customer.
What is 30 day return policy?
"A 30-day return policy" means that if you return the goods to the store within 30 days, the store will give you your money back. If you bring the goods back after 30 days, then it is too late.
What is the normal return policy?
It's important to let your customers know how long they have to return a product. Generally speaking, 15-30 days is standard, although some businesses opt for 90 days. Either way, you won't be doing yourself any favors by accepting returns beyond that time.
How do you get a refund on a no refund policy?
In the U.S., there's no federal law that says merchants have to accept returns. However, retailers are required to provide a repair, exchange, or refund if a product is defective. And under the FTC's “cooling off” rule, you have the right to cancel some sales within three days of the purchase and get a full refund.
Can you return to sender an international package?
International: To specify that your package should be returned to sender, check the Return to sender if non-delivery option, below the return address. If you prefer that the package be abandoned, leave this option unchecked.
Who delivers EMS packages in the United States?
Customer care information. The EMS service in the United States of America is Priority Mail Express International, part of the United States Postal Service which is the United States of America's designated universal postal service provider, supporting customers, businesses and communities worldwide.
Can you refund at post office?
Refund Processing Refund requests are normally processed within 2–3 business days. If USPS needs more information to process your request, it will take longer than 2–3 business days. If your request is approved, it will be credited to the credit card associated with your account.
What is the difference between return and exchange?
If a customer wants a return, they are communicating that the product did not meet their expectations for one reason or another and want a refund. An exchange on the other hand, means that they were satisfied with the quality of the product and the buying experience, but chose the wrong item.
Why do companies have return policy?
A concise and clear return policy gives consumers a feeling of security; that what they are buying is guaranteed to be what it is represented to be. If a retailer doesn't give this guarantee, then consumers often become suspicious and avoid buying the product.
Why do we have return policy?
Why have a return policy? A fair return policy builds trust between a business and its customers. In fact, offering a clear and consistent way for customers to return a purchased item can increase conversion and repeat rates.
How do you write a return and return policy?
How to write a return policyThe number of days or deadline to return the product.The type of refund they will receive (store credit, exchange, full refund).The information they need to bring in-store or send online for the refund (receipts, credit card, etc).Conditions the product must be in to be valid for return.More items...•
Can I return software that is opened?
Software can only be returned for refund, credit or exchange if it is in the UNOPENED package. Software also may be returned for exchange of the same product if it is defective. As per the manufacturers instructions, once the case containing the software is opened, it can NOT be returned for any other reason.
Can I return an order to UPS without prior authorization?
Orders refused and returned to us without prior authorization will be charged for return shipping. If an order is returned due to an insufficient address the customer will be charged for re-shipping unless the return is due to FSP error. If an address is UPS or USPS deliverable only please make a note of that when placing the order.
