Does Chewy have free returns? Yes, they have a very generous return policy. Not only can you return any order within 365 days if you aren't completely satisfied, but they will also cover the cost...
Does chewy have free returns?
We do not accept returns or exchanges on prescription medications. However, if the medication you received is incorrect or damaged, we will gladly exchange it for you or provide a refund on a case-by-case basis. Chewy.com does not take title to returned items until the item arrives at our fulfillment center. At our discretion, a refund may be issued without requiring a return.
How to return something to Chewy?
While PetSmart offers a great return policy, it has some exceptions as described below:
- PetSmart doesn’t accept returns on electronic merchandise, such as fencing items, collars, and other similar products.
- Grooming tools.
- Non-prescription pet medication or vitamins for pets and animals.
- Filters or Pumps.
Does chewy accept Apple Pay?
Yes, Subway takes Apple Pay at its restaurants. It was one of the first businesses to implement Apple Pay as a payment method when Apple Pay launched in 2014. In addition to using Apple Pay in Subway restaurants, a recent update of the Subway app now allows customers to use Apple Pay through the app. You can download the Subway app on the Apple App store here.
How to return to Chewy?
- Call the customer support team at 1-800-672-4399
- Explain that you want to request a return
- Ask them for a return merchandise authorization number
- Follow their instructions regarding returning your items
Does chewy have free returns?
Our return policy is simple and worry-free: If you're not 100% unconditionally satisfied with your pet supplies, you can return them within 365 days of purchase. If you would like to request a return or replacement, please send us a message with your order number.
Can I return chewy items to PetSmart?
If you're not satisfied with a product purchased in the store, simply bring the product in its original packaging and in new or salable condition to any PetSmart store to be returned.
How do I return something back to Chewy?
If you would like to request a return or replacement, please send us a message with your order number. We do not accept returns or exchanges on prescription medications. However, if the medication you received is incorrect or damaged, we will gladly exchange it for you or provide a refund on a case-by-case basis.
Is Chewy owned by PetSmart?
Chewy, Inc. is an American online retailer of pet food and other pet-related products based in Dania Beach, Florida. In 2017, Chewy was acquired by PetSmart for $3.35 billion, which was the largest ever acquisition of an e-commerce business at the time.
Can you return a dead hamster to PetSmart?
Can I Return Live Animals? Yes. If you've ever walked around a PetSmart store you know they sell critters like snakes, iguanas, mice, rats, hamsters, and other cool creatures. If you find yourself in a situation where you need to return one of these animals you have 14 days from date of purchase to do so.
Does chewy ship for free?
Chewy's autoship program allows you to save up to 10% on recurring orders of select brands. Free shipping is offered on orders over $49, and most orders are delivered in one to two days. Its customer service is available 24/7, 365 days a year.
Does chewy use USPS?
If your order is over $49, we'll ship it free anywhere in the contiguous US! Talk about simple! And don't worry, we don't skimp on shipping. We ship via FedEx, LaserShip, and other premium carriers to provide you with the fastest and most reliable service available.
Where is chewy shipped from?
Chewy, with dual headquarters in Dania Beach, Florida, and Boston, has fulfillment centers in Florida, Texas, Nevada, Pennsylvania and Indiana.
Where can I return chewy products?
Need to Return Something? Give our friendly customer service team a call at 1-800-672-4399. We'll be happy to provide you with an RMA (Return Merchandise Authorization) number and instructions for returning your product.
Does PetSmart accept returns?
Returns are accepted in-store with with the packing slip or shipping confirmation as proof of purchase. The credit card used to purchase the merchandise is required in order for the return to be credited to the same card. The following types of purchases may only be returned in stores: Same-day delivery purchases.
Can I return an opened bag of dog food to PetSmart?
You can return opened food to PetSmart if you do so within 14 days. Of course, you must show proof of purchase, so always hang on to your receipts.
Can I return dog food to Petco?
Returning items purchased at our Petco or Unleashed by Petco stores. If you are not 100% satisfied with your purchase, you can return it within 30 days to one of our retail store locations for a full refund with proof of purchase.
Does Chewy Give Full Refunds?
Yes Chewy will give a full refund to the original payment method, assuming the product meets the Chewy’s return criteria.
Can I return a Chewy product after use?
No the 100% Unconditional Satisfaction Guarantee does not apply to items that have been opened or used.
How long do Chewy refunds take?
Allow up to 10 business days for the refunded amount to show up in the appropriate account.
All You Need To Know About the Chewy.com Return Policy
The Chewy online retail store accepts mail-in returns of all unused and expired items and prescribed medication. The prescribed medication policy is overruled if you receive a wrong or damaged product.
How To Initiate a Return Request Following the Chewy Return Policy
You can start the Chewy returns process using any of the following options:
Sit Back and Let DoNotPay Request a Return for You
If you think that returning products is overly complicated, we feel you. That’s why we created a feature that helps people get the fastest item return experience.
How Long Does Chewy Take To Process Returns?
Chewy takes three to five business days to issue refunds for returns after they receive the items. The amount is fully refunded to the original payment method, even accounting for the shipping fees. If you’re asking for an exchange, you should receive it in one to three days.
Demand Your Refund From Chewy With Our Instant Chargeback Feature
If a company is stubborn and refuses to refund your purchase, DoNotPay has a solution. Use our refund feature by following the instructions below:
Did Chewy Wrong You? Sue Them in Small Claims Court!
You shouldn’t take injustice from big companies, especially when we offer you our assistance. We can help you sue anyone in small claims court by:
Wait! DoNotPay Can Help You in Many Other Ways
DoNotPay has many different areas of expertise—helping you return your faulty items is only one of them.
How to add items to Autoship?
To add items: go to the product page of the item you'd like to add and click the "Add to Autoship" or "Ship once with next Autoship" button. If you have multiple Autoship orders, you'll be asked to select which one you're adding to! To remove items: go to Manage Autoship and select your Autoship order.
How do I contact Chewy Pharmacy?
How can I reach Chewy Pharmacy? For questions about medications, our pharmacists are available at 1-877-977-3879 and rx@chewy.com . For questions about prescription food, we’re available 24/7 at 1-800-672-4399 and vetdiet@chewy.com.
How to order on Chewy?
Next, search for the items you would like to order. Use the search bar at the top of the page to search for products. Or, click “Shop by Pet” to browse different categories. Click on a product to see more details.
How to pay with Chewy gift card?
To pay with a Chewy Gift Card, go to Gift Cards, select “Add a Gift Card,” and enter your Gift Card number and PIN. You can also add or change any of the payment methods we accept at Checkout.
How to pay with PayPal on Chewy?
To pay with PayPal, click “Add Your PayPal Account” and you'll be asked to sign in to your PayPal account. After you sign in, you'll be taken back to Chewy.com. To pay with Apple Pay, visit Wallet & Apple Pay in the settings on your iPhone, iPad or Mac and follow the instructions to set up Apple Pay.
How to add a product to your cart?
Click on a product to see more details. To add the product to your cart, click on the orange button that says “Add to Cart.”. After you add something to your cart, you can keep shopping or check out. To check out, click on the orange button that says “Proceed to Checkout.”.
How long does it take for a pending charge to disappear?
The pending charge will disappear 24 to 48 hours after your order ships . There's no need to call or update anything online.
Does Chewy offer free shipping?
Yes. As of -, Chewy does offer free shipping policies. View the discussion thread for more details.
Does Chewy offer free returns & exchanges?
Yes. As of November 22, 2021, Chewy does offer free return policies. View the discussion thread for more details.
Does Chewy offer international shipping?
No. Based on our last check on November 22, 2021, Chewy was not offering international shipping policies. Check the full discussion for updated information.
Does Chewy offer curbside pickup?
No. Based on our last check on November 22, 2021, Chewy was not offering in-store pickup. Check the full discussion for updated information.
How much does Chewy make?
Chewy offers occupations to more than 12,000 individuals, and its yearly gross income is at US$4.85 billion. Numerous online business at Chewy Return Policy destinations have additionally recognized Chewy on their quick and simple client care administrations, obviously superior to numerous different retailers.
How long does it take to get Chewy back?
In any case, be certain that any pet food and flexibly request will take 3 to 6 days to contact you Chewy Return Policy, while physician recommended medicine will take 5 to 8 days. Go here and track your request. Here are the things you may see there: Getting ready for shipment.
Where is Chewy located?
Chewy is the online retailer of pet food and all that pet related, situated in Dania Beach, Florida. Possessed by PetSmart, Chewy is each pet darling’s number one pet strip mall.
Can you return Chewy medicine?
Keep in mind, Chewy Return Policy doesn’t permit returns or exchanges on doctor prescribed meds except if the medicine you got isn’t right or harmed.
How to change autoship frequency?
To change how often your Autoship arrives, click the “Change” link in the Frequency section. Select your preferred frequency from the dropdown menu. Updating your frequency will not affect the date of your next order. The frequency of your Autoship orders will change after your next order date.
How to add items to Autoship?
To add items: go to the product page of the item you'd like to add and click the "Add to Autoship" or "Ship once with next Autoship" button. If you have multiple Autoship orders, you'll be asked to select which one you're adding to! To remove items: go to Manage Autoship and select your Autoship order.
How to order on Chewy?
Next, search for the items you would like to order. Use the search bar at the top of the page to search for products. Or, click “Shop by Pet” to browse different categories. Click on a product to see more details.
How to pay with Chewy gift card?
To pay with a Chewy Gift Card, go to Gift Cards, select “Add a Gift Card,” and enter your Gift Card number and PIN. You can also add or change any of the payment methods we accept at Checkout.
How long does a pet's medication stay in a cooler?
We use insulated coolers to ship refrigerated medications. These coolers keep your pet’s medication at a safe temperature for up to 72 hours. If you order a refrigerated medication over the weekend, it will ship on Monday. We pack your order right before shipping to keep items cool.
How long does it take for a pending charge to disappear?
The pending charge will disappear 24 to 48 hours after your order ships . There's no need to call or update anything online.
Can I autoship my pet's prescription?
Yes, if you have a valid prescription or remaining refills on file, you can set up an Autoship for your pet's prescription medications. If we do not receive a prescription, or if your prescription is expiring soon, one of our team members will reach out to your vet to obtain approval.