What is the return policy at Chico's?
Chico's Return Policy Merchandise returns and exchanges may be accepted (excluding "final sale" or "as-is" items, gift cards (except where required by law) and gift boxes) within 60 days of the date of purchase. Returns must be accompanied by original or gift receipt, or date and amount of purchase must be validated in our system.
Can I Sell my merchandise at Chico’s outlet?
Merchandise sold in Chico’s Outlet stores, Chico’s Off the Rack stores or online at ChicosOffTheRack.com is not intended for commercial resale or export.
How do I redeem a gift card at Chico's?
Gift Cards may be redeemed at any participating Chico's location, by phone or online. To redeem online have your Gift Card out as you will need to input the card # and pin during the Payment page at Checkout. For additional information regarding the redemption of Gift Cards, please call 1.888.855.4986. 7. Do you gift wrap?
Can I ship my Chicos off the rack order outside the US?
At this time, orders placed via ChicosOffTheRack.com or by telephone cannot be shipped outside of the U.S. Merchandise sold in Chico’s Outlet stores, Chico’s Off the Rack stores or online at ChicosOffTheRack.com is not intended for commercial resale or export.
Can you return items from outlet?
over a year ago. Yes you can, in fact, you can take any Next product to any Next store regardless of where you purchased it for a refund or credit note. over a year ago.
Can some items be returned to Chico's?
Merchandise returns and exchanges may be accepted (excluding "final sale" or "as-is" items, gift cards (except where required by law) and gift boxes) within 60 days of the date of purchase. Returns must be accompanied by original or gift receipt, or date and amount of purchase must be validated in our system.
Can Chicos off the rack be returned to Chicos?
If you prefer to return or to exchange your purchase in one of our stores, our sales associates will be happy to help you with your return or exchange at any of our U.S. Chico's Outlet or Chico's Off The Rack stores.
Is Chicos off the rack the same as Chicos outlet?
In 2017, we launched our first Chico's Outlet website, Chicosofftherack.com, keeping our commitment to must-have fashion at an equally fabulous price. Today, Chico's Off the Rack continues to open new stores in even more convenient locations, offering original Chico's Outlet styles to really sweeten the deal.
Where is Chico clothing made?
Chico's FAS is an American women's clothing and accessories retailer founded in 1983 on Sanibel Island, Florida. The company was founded by Marvin and Helene Gralnick and is headquartered in Fort Myers, Florida....Chico's FAS.TypePublicWebsitewww.chicosfas.com12 more rows
Can I use a Chico's gift card at Chico's off the rack?
CHICO'S Gift Cards and eGift Cards may be redeemed for your merchandise purchase at any CHICO'S boutique located in the United States, including CHICO'S Outlets and Chico's Off The Rack stores ("Stores"), online (for U.S. orders only) at chicos.com or chicosofftherack.com, or for phone transactions at (877) 948-2525.
How do I find my chicos style number?
You can find your Chico's Rewards+ number on the back of your Chico's® catalog or on your receipt.
Can you return sale items Banana Republic?
Banana Republic gives you 45 days after the purchase to return your item. The product has to be in original condition, unwashed, and unworn. Final sale items are non-returnable, while the following items must have original price tags, receipts, and cases or hygienic liners: Sunglasses.
What is DSW return policy?
Exchanges made within 60 days with original sales receipt or shipping invoice will be issued as a credit on the original form of payment. Exchanges made after 60 days will be issued on a merchandise credit for any difference owed. Merchandise received as a gift may be returned or exchanged.
What does Chico's off the rack mean?
Chico's Off the Rack is a specialty retailer offering original Chico's Outlet must-have fashions at equally fabulous prices.
How do I return something to Chicos rack?
CHICO'S OFF THE RACK RETURN POLICY Returns must be accompanied by original or gift receipt, or date and amount of purchase must be validated in our system. Customer identification may be required solely for the purpose of preventing fraud.
Does Chico's have an app?
Download and use of the Chico's® app is subject to the Terms of Use and Privacy Policy available at chicos.com; additional terms apply.
Does Chicos price adjust?
Yes, we do issue sale price adjustments. However, your order must have been placed no more than 14 days before the price change was made. Please have your invoice number ready and contact our Customer Service Department at 1.888. 855.4986 to see if you are eligible for a price adjustment.
How do you return a pair of Chacos?
Please return item(s) in the original packaging. Returns will be refunded to the original card used to purchase the item(s). Please note: A return shipping charge of $5.00 will be deducted from your refund. MyChacos custom sandals and accessories are not eligible for return/exchange.
Does Chico's have free shipping?
**** Chicos provides FREE 2 Day Shipping by ShopRunner to ShopRunner members with online purchases of $50 or more.
What is DSW return policy?
Exchanges made within 60 days with original sales receipt or shipping invoice will be issued as a credit on the original form of payment. Exchanges made after 60 days will be issued on a merchandise credit for any difference owed. Merchandise received as a gift may be returned or exchanged.
What does 98 mean on a special savings?
Merchandise prices ending in .98 indicate final sale or Special Savings items .
Can you return items from Chico's?
Merchandise purchased in an outlet store, in a Chico’s Off the Rack store or on an outlet website may only be returned in such locations. Merchandise purchased in a full-priced store or on a full-priced website may only be returned in such locations. Purchases must be returned in the country of original purchase.
Can I return PayPal merchandise?
Merchandise purchased via PayPal may be returned in stores or returned via mail using the return shipping label provided. If you do not have your shipping label, please contact Customer Service.
Is merchandise considered a final sale?
Merchandise marked "final sale" is sold "as is" and may not be returned or exchanged and is not eligible for price adjustment.
How long does it take to return a Chico watch?
If you’re not satisfied with the product, return it within 60 days of the date of purchase. Chico’s return policy defines strict rules regarding the return of certain items for personal use. To send back watches, intimates, swimsuits, and hosiery—socks and stockings, ensure that: Original ticketing is attached.
How long does it take to get a refund on a product?
Without a bill, you may get a refund of up to $250. To do so, return the item within 90 days of the date of purchase. The amount will correspond to the product’s lowest price from promotions, sales, and discounts.
Can you return Chico products?
Chico’s return policy entitles you to return most of the company’s products if they don’t perform well. Note that some items aren’t eligible for a refund or an exchange, and they fall into the following categories: As-is. Final sale. Gift boxes. Gift cards, unless demanded by the law.
Can you request a price adjustment at the time of pickup?
If your item is available at a lower price in the store, you may request a price adjustment at the time of pickup. Some exclusions may apply. Please see our Price Adjustment Policy for details.
Can you return Chicos off the rack?
Chico’s boutiques and chicos.com cannot accept returns of Chico’s Off The Rack or Outlet merchandise.
What does 98 mean on a special savings?
Merchandise prices ending in .98 indicate final sale or Special Savings items .
Can you return items from Chico's?
Merchandise purchased in an outlet store, in a Chico’s Off the Rack store or on an outlet website may only be returned in such locations. Merchandise purchased in a full-priced store or on a full-priced website may only be returned in such locations. Purchases must be returned in the country of original purchase.
Can I return PayPal merchandise?
Merchandise purchased via PayPal may be returned in stores or returned via mail using the return shipping label provided. If you do not have your shipping label, please contact Customer Service.
Is merchandise considered a final sale?
Merchandise marked "final sale” is sold "as is” and may not be returned or exchanged and is not eligible for price adjustment.
Order Status & Tracking
If you did not receive an email confirmation of your order please call us at 1.888.855.4986 or email us at customerservice@chicos.com
Passport Program Information
The Passport Program is Chico’s customer loyalty program. Passport is open to U.S. and International residents, excluding Canadian residents. Unfortunately, Canadian residents are not eligible for the Passport Program. If you are a Canadian resident, you may create an online account, but you will not be enrolled in our loyalty program.
Chico's Return Policy
Merchandise returns and exchanges will be accepted (excluding “final sale” items and gift boxes) within 60 days of the date of purchase. Returns must be accompanied by original or gift receipt, or date and amount of purchase must be validated in our system. Customer identification may be required.
Shipping Options & Charges
We do ship to military addresses and P.O. Boxes, however, we can only ship these items via Standard delivery. Please note that Standard delivery requires an additional three days of arrival time.
Buy Online. Pick Up In-Store
Any product that is eligible for pickup will have a highlighted pickup area near the “add to bag” button. All you have to do is select color, size and quantity, click the “pick up in store” button and then enter your zip code. We will show you all of the stores near you that have product availability.
Technical Questions
When you click on "My Account" to log in you'll see a link to receive a Password hint/reminder. If this doesn't help, click "Email Me My Password" and your password will be sent to you via email within 24 hours.
International FAQ
Borderfree is a groundbreaking global ecommerce solution that allows us to present our international shoppers with Chico's product prices in the currency of their choice, aggressive international shipping costs, and the lowest possible guaranteed order total.
COVID-19 Update
As We Begin to Reopen... You are at the heart of our purpose. You guide every conversation we have and every decision we make.
Possible Shipping Delays
Please understand delivery may be subject to service delays – we appreciate your patience.
Need A Different Size Or color?
- If you need to exchange an item for a different SIZE or COLOR within 60 days of your original purchase, simply circle the item(s) on your packing slip that you wish to exchange and indicate the size/color you prefer. Merchandise sent to us for exchange must be unworn and unwashed o…
Prefer A Different item?
- If you wish to exchange an item for a different item within 60 days of your original purchase, you may call 1.888.855.4986 to place your order with one of our Sales Consultants. After placing your re-order, you can then make your return as outlined above.
Price Adjustment Policy
- We will adjust the price of an item on a one-time basis if the price decreases within 14 days of original purchase and if you present your original receipt in-store for an in-store purchase. Price adjustments will be made in the original form of payment. Online or catalog purchases are not eligible for price adjustment in our stores; additional exceptions apply.
Final Sale
- Merchandise marked final sale is sold "as is" and may not be returned or exchanged and is not eligible for price adjustment. Merchandise prices ending in .98 indicate final sale.
Need A Different Size Or color?
- If you need to exchange an item for a different SIZE or COLOR within 60 days of your original purchase, simply circle the item(s) on your packing slip that you wish to exchange and indicate the size/color you prefer. Merchandise sent to us for exchange must be unworn and unwashed or defective. Your new merchandise will be shipped out as soon as the return is received. Or, if you …
Prefer A Different item?
- If you wish to exchange an item for a different item within 60 days of your original purchase, you may call 1.855.300.7580 to place your order with one of our Sales Consultants. After placing your re-order, you can then make your return as outlined above.
Returned Check Policy
- A service charge of $25 or the maximum permitted by law will be assessed for NSF checks. The amount of the check and service charge may be collected via electronic debit or bank draft drawn from your account.
Final Sale
- Merchandise marked final sale or Special Savings is sold "as is" and may not be returned or exchanged and is not eligible for price adjustment. Merchandise prices ending in .98 indicate final sale or Special Savings items.