30-Day Replacement Guarantee
- Claim date must be no more than 60 days beyond the purchase date for return authorization.
- Sprayers must be received back at Graco within 30 days from the claim date.
- Graco will pay the return freight if an approved carrier is used, however, the service center is responsible for packaging the return to prevent damage in transit.
Full Answer
What is the Graco warranty policy?
This warranty is conditioned upon the prepaid return of the equipment claimed to be defective to an authorized Graco distributor for verification of the claimed defect. If the claimed defect is verified, Graco will repair or replace free of charge any defective parts.
What is the return policy for gracobaby products?
By placing an order on Gracobaby.com, you are accepting this return policy. Purchases made on Gracobaby.com can be returned via mail within 30 days of purchase. Returns are free through the Return Portal. Fill out the Start a Return form or use your order history in My Account.
Why choose Graco®?
At Graco®, we make innovative, high quality products for babies and children. We warrant this product to be free from defects in material and workmanship existing at the time of manufacture for a period of one year from the date of initial purchase (sales receipt is required for proof of purchase).
How do I get a replacement sprayer from Graco?
The service center simply orders the replacement sprayer from Graco and completes a warranty claim for credit for the original sprayer. Claim date must be no more than 60 days beyond the purchase date for return authorization. Sprayers must be received back at Graco within 30 days from the claim date.
What is Graco return policy?
Returns. Returns are only accepted for items purchased on the Gracobaby.com website or through our telesales line and within 30 days of purchase. Graco does not accept returns of items purchased through any third-party, including its retail partners.
Will Graco replace my car seat after an accident?
Graco recommends replacing the car seat in the event of any type of accident. Even if there appears to be no damage to the car seat on the surface, the impact and force of a collision can cause unseen internal structural damage to your car seat.
How do I cancel my Graco order online?
Orders & Acceptance Except with respect to out of stock items, you cannot cancel or change an order once it has been submitted. All orders are expressly conditioned upon acceptance by us.
Is Baby Jogger owned by Graco?
In 2015, Baby Jogger was acquired by Graco and is now part of their family of baby gear.
Does Graco have warranty?
Graco Standard Warranty Graco warrants all equipment, which is manufactured by Graco and bearing its name to be free from defects in material and workmanship on the date of sale to the original purchaser for use.
Can you use a child car seat after an accident?
A child car seat that was in a car when it was involved in a collision should be replaced, even if there is no visible damage. It may have been weakened to such an extent that it will not provide the same level of protection in another accident.
Is Graco a good brand?
Graco is like the Honda of strollers—a mid-priced brand with decent quality, but not a lot of pizazz. You'll find Graco in most chain stores like Target. Graco's line is huge (48 models at last count), so we'll hit the highlights: The models.
How do I contact Graco?
Contact Graco customer service at (800) 345-4109 in the US, (800) 667-8184 in Canada, or visit the Contact Us section of this website.
Are Graco products safe?
Graco® car seats are rigorously crash tested for structural integrity by duplicating the high crash forces in NHTSA's New Car Assessment Program, which results in a crash test that experiences approximately twice the impact force required by US FMVSS 213.
Is Graco Made in USA?
At Graco, we manufacture most of our airless sprayers from supply that is virtually entirely American. The rest of Graco's airless sprayers incorporate specialized globally sourced components, such as a Honda® engine on Graco's GMAX gas sprayers, but are otherwise manufactured in the USA.
What does Graco mean?
GRACoAcronymDefinitionGRACoGroup for Research on Artificial Cognition (State Univeristy of Campinas; Brazil)
What is Graco known for?
Quality Products, Innovation and A+ Customer Service Graco strives to be the industry's highest-quality manufacturer of fluid handling products cutting across several markets. In addition to quality, our focus on innovation results in products that lead with advanced features, pioneering design and high performance.
Is Chicco replace after any accident?
Chicco recommends that you replace your car seat or booster seat after a car crash of any level, including minor ones. Despite their durability, unseen damage could impact the ability to protect your child in a future car crash.
Do Britax car seats need to be replaced after an accident?
In the event this happens, Britax recommends that the use of a car seat be discontinued if it has been in a moderate to severe crash. We further advise of the National Highway Traffic Safety Administration's (NHTSA) position that it is not necessary to replace a car seat after a minor crash.
Do car seats need to be replaced after an accident Canada?
According to Transport Canada, you should always replace a child seat that has been involved in a crash. Diono recommends replacing your seat after a crash but we still encourage you to call your car seat manufacturer. Car seats, like seat belts, are a one-time use product.
Do car seats need to be replaced after an accident Australia?
ANSWER: If your restraint has been involved in a severe crash, you should destroy the restraint even if no damage is obvious. Some insurance companies offer vehicle insurance which covers or partially covers the replacement of your child restraint. Contact your insurance company for further details.
How long does Graco warranty last?
With the exception of any special, extended, or limited warranty published by Graco, Graco will, for a period of twelve months from the date of sale, repair or replace any part of the equipment determined by Graco to be defective.
How long does it take to return a Graco sprayer?
If you are dissatisfied , you can return your sprayer to an authorized service center within 30 days of purchase and either exchange the product for an identical sprayer or trade up to a larger Graco sprayer for an extra cost. The service center simply orders the replacement sprayer from Graco and completes a warranty claim for credit for the original sprayer.
How long does it take to get a sprayer back from Graco?
Sprayers must be received back at Graco within 30 days from the claim date. Graco will pay the return freight if an approved carrier is used, however, the service center is responsible for packaging the . return to prevent damage in transit.
How long is a sprayer warranty?
Handheld plug in model (AC) sprayers are not eligible for the 30-day replacement guarantee. Products with 1-year warranty are not eligible for the 30-day replacement guarantee (with the exception of battery operated handheld sprayers).
Does Graco have a warranty?
Graco Standard Warranty. Graco warrants all equipment, which is manufactured by Graco and bearing its name to be free from defects in material and workmanship on the date of sale to the original purchaser for use. With the exception of any special, extended, or limited warranty published by Graco, Graco will, for a period ...
How long does it take for a package to arrive after it has been shipped?
The 30-day policy will be based on the shipping date. If in case it has passed 30 days for US orders and/or 45 days for international orders and the package has not arrived yet, then replacement or refund will be offered depending on what your customers prefer. The customer can choose from a refund or replacement.
What to do if you haven't received a refund from PayPal?
If you haven’t received a refund yet, please recheck your PayPal account again, it may take some time before your refund is officially posted or contact your bank to check information.#N#If you’ve done all of this and you still have not received your refund yet, please contact us at support@gracodesign.com
How long does it take to return a product?
RETURNS. If you’ve changed your mind and want to return your product, you may do so within 14 days of delivery so long as the product is in its original packaging in unused condition. Please include proof of purchase with your return for a full refund. This does not affect your statutory rights.
How long does it take for a DPD to despatch an order?
As soon as your order is received, the despatch process starts on the same working day. Despatch of your order is normally made within 2-4 working days. All orders are delivered by DPD. We currently do not despatch items at weekends/Bank Holiday.
How long does Graco warranty last?
With the exception of any special, extended, or limited warranty published by Graco, Graco will, for a period of twelve months from the date of sale, repair or replace any part of the equipment determined by Graco to be defective.
Can you return equipment to original purchaser?
The equipment will be returned to the original purchaser transportation prepaid . If inspection of the equipment does not disclose any defect in material or workmanship, repairs will be made at a reasonable charge, which charges may include the costs of parts, labor, and transportation.
Does Graco have a warranty?
Graco Standard Warranty. Graco warrants all equipment, which is manufactured by Graco and bearing its name to be free from defects in material and workmanship on the date of sale to the original purchaser for use.
Does Graco cover abrasion?
This warranty does not cover, and Graco shall not be liable for general wear and tear, or any malfunction, damage or wear caused by faulty installation, misapplication, abrasion, corrosion, inadequate or improper maintenance, negligence, accident, tampering, or substitution of non-Graco component parts.
