What is Cole Haan's policy on returns and exchanges?
New, unused or unaltered merchandise purchased at any Cole Haan full-price retail or outlet store may be exchanged or returned with an original receipt. Refunds will be issued based on the original form of payment. If the original payment is made by credit card, the original card must be presented in order to receive a credit to the account.
Can I return something to Cole Haan without a receipt?
In Store Return/Exchange without Original Receipt. New, unused or unaltered merchandise without an original Cole Haan receipt purchased from a Cole Haan full-price retail or outlet store may be exchanged or returned for a store credit for the current selling price.
How long does it take for Cole Haan to refund?
For products purchased on www.ColeHaan.com, original shipping charges and any shipping taxes are non-refundable. Please allow 2-3 business days to process your return once received at our warehouse.
Is offer valid in Cole Haan stores?
Offer not valid in Cole Haan stores. Enjoy FREE Ground Shipping for a Limited Time - US Only Stores Join/Sign In My Account My Orders Sign Out New Women New Arrivals Best Sellers Work Ready Sustainable Men New Arrivals Best Sellers Work Ready Sustainable Women Shoes New Arrivals Sneakers Flats & Slip-Ons Oxfords Loafers
What is the return policy for Cole Haan?
Cole Haan will accept any unworn or unaltered merchandise within 30 days of the original purchase date. Cole Haan reserves the right to deny refunds for a returned item that does not comply with this policy. For products purchased on www.ColeHaan.com, original shipping charges and any shipping taxes are non-refundable.
Does Cole Haan charge for returns?
Merchandise purchased at www.ColeHaan.com may be returned to any Cole Haan retail store for your convenience, free of charge. Your return must include the return form or order confirmation provided with your original order.
What is the return policy on shoes?
You can only return them for refund or exchange if they are unworn, in the original product packaging, and you have the receipt or invoice. While they say you can return items for any reason for up to 60 days, they can't appear to have been worn.
Is Cole Haan still owned by Nike?
Nike sold its Cole Haan handbag and shoe brand to private equity firm Apax Partners in 2012 for $570 million, nearly 24 years after acquiring it. Cole Haan intends to list its shares on the Nasdaq under the symbol “CLHN”.
Can I return Macy's store purchase online?
Items purchased online can be returned by mail or to a store. Bring your original receipt. No receipt? We can use the credit card you used to make your purchase, your return label, packing slip, order or shipping confirmation email, or registry number to look up your information for you.
Can you return shoes bought online in store?
Fortunately, many retailers allow you to buy online and return in-store, although there are some caveats. Before venturing out to a store, read their return policy to see if you can return online orders in person and what kinds of requirements you'll have to meet.
Can I exchange shoes without a receipt?
If you don't have a receipt, try to make the return within 30 days and the company may be able to find your purchase in its system if you used a debit or credit card for the transaction. You'll need to show ID to return items without a receipt.
Do I need the box to return shoes?
You should always expect goods to be returned in the original packaging only. Most people just slap the return label on the external box, in this case a shoe box.
Is Cole Haan a luxury brand?
Cole Haan is an American luxury brand of men's and women's footwear and accessories that serves markets worldwide.
How do you pronounce Cole Haan?
0:200:50How to Pronounce Cole Haan? (CORRECTLY) - YouTubeYouTubeStart of suggested clipEnd of suggested clipHow do you say it call han call han established in chicago in 1828 called han and now you know hereMoreHow do you say it call han call han established in chicago in 1828 called han and now you know here are more videos on how to pronounce more interesting names whose pronunciations.
What is Cole Haan famous for?
The company was founded in 1928 by Trafton Cole and Eddie Haan and became known for comfortable dress shoes, a style that has morphed into current athleisure styles, where stepped-up sneakers are appropriate in the office and during off hours.
Can I return Nike shoes after wearing them?
You can return items purchased online (some exceptions apply) for any reason within those 30 days. That includes custom Nike By You sneakers. Even after 30 days, you can return items if they're unworn and unwashed. And remember, returns are always free for Nike members.
Can I return shoes if I wore them once Foot Locker?
Returned/exchanged merchandise must be unworn and in new condition with the original tags. Exchanged items must be returned in the original boxes and bags and must include all the original hang-tags.
Can I return shoes after wearing them target?
Enjoy free & easy returns We're happy to accept returns for a full refund within 90 days for most items. Add an extra 30 days if you paid with RedCard. And you have up to a year to change your mind on Target owned brands or registry items.
Can I return worn shoes to journeys?
Journeys gives you 365 days to decide! We allow all merchandise in new condition, with original receipt, to be returned for a full refund or exchange within 365 days of purchase. Shipping charges are excluded. For returns created prior to 09/28/21, please Contact Us.
How to return a gift from Cole Haan?
When returning a gift, please provide the order number or purchaser name, address, and telephone number to assist in processing the return. If you return a gift that was purchased through the use of a gift card, your gift card will be restored to its original value or a new one will be provided for you, to be used at any time on colehaan.com. If you return a gift to a Cole Haan retail store, please bring your packing slip so you can be reimbursed for the appropriate amount. If you need any assistance or have questions about our Return & Exchange policy, please call us at 800-695-8945, 7 days a week, 24 hours per day.
How long does it take for Cole Haan to accept a return?
Cole Haan will accept any unworn or unaltered merchandise within 30 days of the original purchase date. Cole Haan reserves the right to deny refunds for a returned item that does not comply with this policy.
Can you exchange unused merchandise at Cole Haan?
New, unused or unaltered merchandise purchased at any Cole Haan full-price retail or outlet store may be exchanged with a gift receipt. For returns, Cole Haan will issue a store credit.
Can you return merchandise at Cole Haan?
Merchandise purchased at Cole Haan full-price retail stores may not be returned or exchanged at Cole Haan outlet stores, or colehaan.com. All full-price retail purchases must be returned to Cole Haan full-price retail stores only.
How to return a gift from Cole Haan?
When returning a gift, please provide the order number or purchaser name, address, and telephone number to assist in processing the return. If you return a gift that was purchased through the use of a gift card, your gift card will be restored to its original value or a new one will be provided for you, to be used at any time on colehaan.com. If you return a gift to a Cole Haan retail store, please bring your packing slip so you can be reimbursed for the appropriate amount.
How long does it take for Cole Haan to accept a return?
Cole Haan will accept any unworn or unaltered merchandise within 30 days of the original purchase date. Cole Haan reserves the right to deny refunds for a returned item that does not comply with this policy.
Can you return Cole Haan items?
Cole Haan stores can only process returns from purchases made at our retail and outlet stores, or www .colehaan.com as stated within the Online Order policy. All other requests should be directed to the original place of purchase. All full-price retail purchases must be returned to Cole Haan full-price retail stores only. All outlet purchases must be returned to Cole Haan outlet stores only. All Cole Haan items purchased outside the United States must be returned in the country where the original purchase took place.
How long does it take to return a PayPal order?
The company follows a very simple return policy and requires you to return the products within 30 days. However, you cannot return Canadian, PayPal, Amazon, Affirm, International Checkout, and Final Sale orders to any of the company store.
Can you return Cole Haan products?
Cole Haan gives you another option of returning the products by mail . If you do not wish to go to your nearest store, you can return the items through mail.
How long do you have to return shoes to Cole Haan?
You have 30 days following the purchase to return shoes and accessories to Cole Haan. To be eligible for a refund or an exchange, ensure that the products are in their original state. They have to be: If the size or style of sneakers, sandals, slip-ons, or other footwear doesn’t match your feet, return them.
How long does it take for Cole Haan to refund?
The Cole Haan return policy states that the refund will be: Sent two or three days after the reception of the shipment at the company’s warehouse . Issued to your original payment method—In case you don’t see funds in your account, allow one billing cycle for them to appear.
Can you return shoes that don't match your feet?
If the size or style of sneakers, sandals, slip-ons, or other footwear doesn’t match your feet, return them. If you want the same model in a different color, that’s fine. Keep in mind to act quickly since the company can’t guarantee the availability of the items.
Does Cole Haan refund shipping?
The Cole Haan outlet return policy authorizes such shops to receive their merchandise only. Note that Cole Haan doesn’t refund shipping costs and taxes for purchases on the company’s website.
OUR 30 DAY RETURNS POLICY
You may return any product you have purchased to us that is unused and undamaged, in its original condition within 30 days from the date it was purchased and receive a refund (minus any shipping paid).
ZIPPAY, PAYPAL & AFTERPAY
All orders purchased using Zip Pay, Paypal or Afterpay must be returned through our online store, for a refund only. Orders may not be exchanged in-store and must be returned online for a refund.
REFUNDS
We will issue a refund for the price you paid for the products within 10 working days of the date we receive the returned item (s). All products must be in an undamaged, unworn condition with all labels and product swing tags attached, product packaging including the undamaged shoebox for you to be able to return them.
FAULTY PRODUCTS
Goods are classified as faulty if they are received damaged, or where a manufacturing fault occurs within a reasonable period from the time of purchase. Please note that items that are damaged as a result of wear and tear are not considered to be faulty.
EXCHANGES
Unfortunately we are currently unable to process exchanges. If you would like to return an item, please follow the guidelines outlined above and we will happily issue a refund so you can order the product in a different size.
CHANGES TO YOUR ORDER
If you need to make any changes to an order once it has already been submitted and payment is complete, please contact our Customer Service team online@colehaan.com.au as soon as possible. Please note we cannot guarantee any changes.
CONTACT US
If you have any questions, please get in touch via our contact us form. During business hours you can also contact us via 1800 265 342 or online@colehaan.com.au
Return Conditions
1. You have 30 days to decide if an item is right for you, if you would like to return or exchange the item please contact us within 30 days of delivery. 2.
Return Address
Please contact our Customer Service if you wish to return any items to the nearest return address. You will receive a response as soon as possible. Note: Please do not send your return to the address on your package. That is not our return address and will affect the processing of your return.
