Can you return things to ColourPop?
Unfortunately, due to the low-cost nature of our products, once an order has shipped, we are unable to offer refunds, returns, or exchanges. All sales are final. ColourPop reserves the right to refuse any returns at any time.
Can I cancel a ColourPop order before it ships?
Unfortunately, no. Once an order is placed, you are unable to cancel or modify the order. All sales are final. So sorry for any inconvenience!
How long does ColourPop take to ship 2021?
We're so excited for you to receive your order! If your order is shipping to a domestic address, shipping typically takes 3-5 business days. If shipping internationally, shipping may take 10-21 business days. Please note that business days do not include weekends or holidays!
What happens if a package is returned?
Information. What happens if my package is returned after it is shipped? On occasion, packages are returned to us as undeliverable. When the carrier returns an undeliverable package, you will be issued a full refund (including shipping charges).
Is ColourPop any good?
ColourPop has hundreds of gorgeous beauty products to choose from. Unlike some other affordable makeup brands, ColourPop's formulas are truly exemplary, which has earned them the unofficial title of being the queen of dupes.
Is ColourPop a real website?
ColourPop has a consumer rating of 2.3 stars from 313 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about ColourPop most frequently mention customer service, credit card and phone number problems. ColourPop ranks 97th among Cruelty-Free sites.
Is ColourPop cruelty free?
Colourpop has confirmed that it is truly cruelty-free. They don't test finished products or ingredients on animals, and neither do their suppliers or any third-parties. They also don't sell their products where animal testing is required by law.
Why is my ColourPop order taking so long?
Our products usually – key word usually – ship within 3-5 BUSINESS days (business days do NOT include weekends or holidays)! However, if we have some crazy promotion or a new launch, orders may take a bit longer to process, so be patient my friend!!
How long is domestic shipping for ColourPop?
For domestic orders, shipping may take up to 5 business days. For international orders, shipping may take up to 21 business days.
Do you get a refund if your package is returned to sender?
Do I get a refund if my United States Postal Service package is returned to sender? You can get a refund if your package is returned to sender by USPS, but it must be done before the package enters the post stream.
Can a package be returned to sender?
You can refuse pretty much all types of mail and ask them to be returned to the sender. All you have to do is write the word “Refused” on the envelope or parcel and give it back to your mail carrier as soon as humanly possible.
Does USPS refund for returned package?
You Can't Get a Refund for a Returned Package While USPS won't charge you twice for a returned package, they unfortunately won't issue you a refund for the original label. This is because they consider their job done and the postage fully used.
How long does it take for ColourPop to deliver?
For domestic orders, shipping may take up to 5 business days. For international orders, shipping may take up to 21 business days.
How do I contact ColourPop?
Your notice to Us must be sent to: ColourPop®, Attn: Legal, 1400 Stellar Dr. Oxnard, CA 93033 and legal@colourpop.com.
Can you track ColourPop orders?
Once your order ships, you will receive an email with a tracking number that you can use to follow your package's journey to you. If you have an account with us, you can also access the tracking number for your order there, once it becomes available.
Where is ColourPop located?
Los Angeles, CaliforniaColourPop Cosmetics, also known as ColourPop, is an American cosmetics brand based in Los Angeles, California. The company was founded in 2014 by siblings Laura and John Nelson. ColourPop products are sold through their website and at Ulta Beauty.
What is a ColourPop program?
ColourPop ® offers a mobile messaging program (the “Program”), which you agree to use and participate in subject to these Mobile Messaging Terms and Conditions (for purposes of this Clause 14, the “Agreement”).
How old do you have to be to use the platform?
By using or engaging with the website, you acknowledge and agree that you are not under the age of thirteen (13) years, are between the ages of thirteen (13) and eighteen (18) and have your parent’s or legal guardian’s permission to use or engage with the Platform, or are of adult age in your jurisdiction.
Do you have to disclose your account information to anyone?
If we provide you with account information such as a user name, identification number, account code and/or password, you must keep such information confidential and secret and not disclose it to anyone. All account information is provided for use of the named account holder only, and not for any other person.
