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costco eyeglass return policy

by Geraldine Harber Published 2 years ago Updated 1 year ago
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Costco does not accept returns on prescribed glasses. However, customers are able to return glasses with the wrong prescription within 60 to 90 days. Contact lenses can be returned within 5 years period, but they have to be undamaged, unopened, and unused.

Frames and lenses purchased in a store have a 60-day return window. You can also get your lenses replaced for free if a doctor changes your prescription within 60 days of your exam. As for contacts, you can return a ripped or defective contact lens for up to 365 days after the purchase date.Jul 30, 2021

Full Answer

What is Costco Optical Return Policy?

Costco Optical doesn’t accept returns or exchanges on prescription lenses. However, Costco Optical will replace lenses within 60 to 90 days if there is something wrong with your prescription. You can also return contacts as long as the box is in sellable condition (unopened, undamaged, and unmarked). For more on Costco’s return policy, see ...

Can I return prescription eyeglasses to Costco?

Here’s the Costco Optical return policy in plain language. Costco Optical does not accept returns or exchanges for prescription glasses or sunglasses. You might be able to get the lenses in your glasses replaced if there is something wrong with the prescription. Contacts can be returned as long as the packaging is unopened, undamaged, and unmarked.

Does Costco have a price match policy?

Yes the Costco Price Match Guarantee provides you a benefit of price adjustment within 30 days of the purchase date. If you find the identical product at Costco or costco.com at a lower price, your product is eligible for price adjustment.

Does Costco carry Ray Ban eyeglasses?

In addition to a wide range of traditional eyeglasses, Costco Optical offers a variety of top names in sunglasses like Ray-Ban, Kate Spade, Vera Wang and more. The Ray-Bans you see above start at $69.99. Costco Optical also offers the following designer sunglasses at similarly reasonable prices:

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Can eyeglasses be returned at Costco?

When it comes to glasses, Costco does not offer returns or exchanges to customers. However, if the prescription for your glasses is incorrect, you can have them replaced and modified by Costco. In addition, contact lenses can be returned to Costco up to 5 years after purchase if they are unused.

Can you return prescription glasses?

Usually, an optical store will offer a refund or replacement for the following reasons: There's a manufacturer defect such as a frame that breaks. They will be replaced or your money will be refunded. The prescription is clearly wrong, due to a mistake in how your eyes were measured or the in how the lenses were made.

What is Costco warranty on eyeglasses?

Unfortunately, eyeglasses from Costco Optical do not include a warranty for broken frames or scratches. And you also require a Costco membership to buy any products at the optical department. Bifocal lenses are available at Costco Optical.

What happens if you hate your new glasses?

Some optical stores and online sellers guarantee your satisfaction with your eyeglasses — even if you simply don't like them — by offering a refund or a store credit for the amount you paid for them. If so, you usually must return the glasses within a specified period of time (for example, within 30 days of purchase).

What happens if my glasses prescription is wrong?

Combination of Effects of Wearing Wrong Prescription Glasses A sudden onset of vertigo, headaches, blurry vision, headaches, and eye fatigue can indicate many different health problems, some of them more serious than others.

Why are Costco glasses so cheap?

Costco demands low prices and quality from the suppliers. Their eye exam (at the location I go to) doesn't have the latest/greatest technology. Eye mapping and all that stuff. But, you can get an exam anywhere and get your prescription filled at Costco or other discount online glasses providers.

Are Costco eye lenses good quality?

Costco Optical is a department within large Costco stores. This department sells glasses, sunglasses, and contact lenses and offers eye exams. At the time of publishing, Costco Optical does not hold an accreditation with the Better Business Bureau (BBB), which gives the department an A+ grade.

Can I bring my own frames to Costco?

Yes, you can bring your own frames to Costco. So bring your current frames or snag a deal a pair from several online retailers such as Warby Parker, Zenni Optical, or Frames Direct. Still, keep in mind, you can also receive a discount at Costco when you purchase multiple frames for the same person all on the same day.

What happens if I don't like my glasses at Walmart?

Walmart Vision Centers return policies You can also get your lenses replaced for free if a doctor changes your prescription within 60 days of your exam. As for contacts, you can return a ripped or defective contact lens for up to 365 days after the purchase date.

Can you change prescription glasses lens?

Typically, optical shops will replace the lenses for you if your frames are in good condition and the shape of the lenses isn't too complicated. Other options include online retailers Lensabl and EyeglassX, which specialize in prescription lenses for existing glasses.

All About the Costco Optical Return Policy

According to the Costco optical return policy, different terms apply based on what kind of optical aid you would like to return, i.e., whether it is:

How To Return a Costco Optical Product

To return contact lenses or non-prescription glasses, the Costco Optical return policy offers:

Return a Faulty Product to Costco Optical With Ease! Use DoNotPay!

If you feel uncertain over whether your return request will be addressed, try DoNotPay—we will set a deadline for the company to respond to your request and provide you with a free shipping label! Using any web browser, do the following:

Demand a Refund for Your Faulty Item With DoNotPay

If you’d like to know when exactly the company will issue a refund for an order sent back via mail, DoNotPay can lend a helping hand once again! Here’s what you should do to get a fast refund:

What to do if you don't like your frames?

If you don't like the frame then just return them for a full refund and pick it another frame of you like. If you are having a issue with the prescription then check with your doctor first and get the prescription resolved first. You do not have to pay for the lenses again if your doctor changes your prescription.

Does Costco do glasses redo?

Some Costco's are different and will do the glasses as a redo but it's honestly up to the manager. If the frames are the issue you can get a restyle since you got differing opinions but you have to pay the difference of the frame if more of course. They will have to try some adjustments first so be patient with them.

Can you put redos in old frames?

It all depends on who you talk to. Redos are almost always free, not difficult to to process, opticians have no problem doing them. However, putting lenses in your old frame requires tracing the frame shape and creating a new order.

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