Adrianna Papell - Poorest customer service
I purchased a dress for a special occasion. This site leads one to believe they ship via Fed Ex. More than 20 days to ship from Ga to PA and further, they were unable to track. Not only did this arrive too late for me to wear, but now I'm paying to return and a restock fee. There are many other sites to purchase from, with actual customer service.
Adrianna Papell - don't order anything from ap
Not sure where to begin. I ordered a very expensive dress in green with sparkles.
Adrianna Papell - avoid at all costs
Even if I tried to find something positive, I would never find it. 1) Knowing how websites and their delivery work, I ordered my dress 3 months before my wedding 2) I didn't get a tracking information along with a confirmation email. So I had to call them and additionally ask for it. However what I got was false.
Adrianna Papell - a dress
I bought the above branded dress, for me to wear at the royal ascot. After a few hours of wearing it, its material started to fade and the floral pattern started to look as if it had been washed loads of time.
Adrianna Papell - unethical behavior
I am deeply disappointed with the customer service AdriannaPapell.com provided. I've sent an email to customer service (which has either gone unnoticed or the company just refuses to acknowledge or answer) and called customer service 3 times.
Adrianna Papell - horrible customer service
I returned everything I bought from them in order to get a refund. But later they contacted me and said that they were not able to refund my money and will send everything back to me.
Adrianna Papell - horrible company!
Ordered a dress from Adrianna Papell and the one I received was too small so I contacted the company and asked for a replacement. They did not explain the reason but said that it was not possible and asked if I was ok with a refund and I said yes. I was supposed to get my money back in a week but then they said that they need some extra days.
Overview
Adrianna Papell has a consumer rating of 2.11 stars from 65 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Adrianna Papell most frequently mention customer service, credit card and return label problems.Adrianna Papell ranks 353rd among Wedding Dresses sites.
About the business
Shop Adrianna Papell dresses, women's clothes and shoes. Crafted with artisanal precision Adrianna Papell offers evening wear, daywear, wedding dresses & more. Adrianna Papell
