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costco optical return policy glasses

by Kellen Schinner Published 2 years ago Updated 1 year ago
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When it comes to glasses, Costco does not offer returns or exchanges to customers. However, if the prescription for your glasses is incorrect, you can have them replaced and modified by Costco. In addition, contact lenses can be returned to Costco up to 5 years after purchase if they are unused.May 25, 2022

Full Answer

What is Costco Optical Return Policy?

Costco Optical doesn’t accept returns or exchanges on prescription lenses. However, Costco Optical will replace lenses within 60 to 90 days if there is something wrong with your prescription. You can also return contacts as long as the box is in sellable condition (unopened, undamaged, and unmarked). For more on Costco’s return policy, see ...

Does Costco have warranty on glasses?

Glasses from Costco Optical do not include a warranty for scratches, broken frames, or any other repairs. However, individual locations may offer repairs for free or at a cost. [1] We contacted Costco locations in California, Massachusetts, Tennessee, and Utah to confirm this information.

Does Costco offer free returns?

Does Buckle offer free returns? 1 year ago. Updated. If a new order is placed on Buckle.com within 24 hours of initiating a return, you will not be charged the $5 return shipping fee on your return. Otherwise, a $5 return shipping fee will be deducted from all refunds for Buckle.com returns.

Are glasses cheaper at Costco?

We compared costs between Costco and other providers and learned Costco glasses were way cheaper. Even when you add the costs of a Costco membership, it’s still totally worth it. Tip: Costco Optical offers a $30 discount on a complete pair of eyeglasses for all members.

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What is Costco eye glass return policy?

Sunglasses, reading glasses, or other non-prescribed glasses available at the Costco store come under a 100% satisfaction guarantee. So, you can return them at any given point in time.

What is the warranty on Costco glasses?

Unfortunately, eyeglasses from Costco Optical do not include a warranty for broken frames or scratches. And you also require a Costco membership to buy any products at the optical department. Bifocal lenses are available at Costco Optical.

Can I return prescription glasses?

Usually, an optical store will offer a refund or replacement for the following reasons: There's a manufacturer defect such as a frame that breaks. They will be replaced or your money will be refunded. The prescription is clearly wrong, due to a mistake in how your eyes were measured or the in how the lenses were made.

Will Costco fix scratched glasses?

Repairs or fixing are free at Costco. But for repairments, it takes a fee of 25 dollars. Costco has a policy for repairing eyeglasses at specific locations. It does not provide exchanges for scratches in glasses or broken glasses.

Will Costco replace frames?

Costco might do an in-store repair like replacing screws, nose pads, or adjusting the arms. However, it doesn't appear that any Costco location ships out glasses for repair or eyeglass lens replacement. NO WARRANTY! Costco doesn't even have a warranty for the frames they sell regarding scratches, breaks, or repairs.

Will Costco adjust glasses for free?

Costco may also provide free glasses repair or adjustments when dealing with a minor issue. However, more extensive repairs may cost $25 or more depending on the damage and if any parts need replacements. You need to be a Costco member to have your glasses fixed or buy glasses, lenses, and other optical devices.

What happens if my glasses prescription is wrong?

Combination of Effects of Wearing Wrong Prescription Glasses A sudden onset of vertigo, headaches, blurry vision, headaches, and eye fatigue can indicate many different health problems, some of them more serious than others.

What happens if your glasses are too weak?

This doesn't cause damage, but it certainly strains your eyes. And it means that your eyes have to work harder. The possible consequences of eye strain are numerous and include headaches, neck pain, watery or burning eyes, dizziness or seeing double images.

Are Costco eyeglasses good quality?

Costco Optical is a department within large Costco stores. This department sells glasses, sunglasses, and contact lenses and offers eye exams. At the time of publishing, Costco Optical does not hold an accreditation with the Better Business Bureau (BBB), which gives the department an A+ grade.

How can I fix the scratches on my glasses?

Mix one to two tablespoons of baking soda with warm water until it forms a thick paste. Apply the baking soda-water mixture directly to the scratched part of your lenses using a cotton ball or a clean microfiber cloth. Use a consistent, circular motion and gentle pressure without pushing down too hard.

What brand lenses does Costco use?

Not only does Costco perform “contact lens” eye exams, but they also sell them along with contact accessories. Top brands they sell include CooperVision, Bausch + Lomb, Kirkland Signature, and Alcon. The Kirkland Signature contact lenses are by far the best value, with savings up to 50% off.

How long does it take to get glasses replaced at Costco?

The time frame for replacing your eyeglass lenses is 60 to 90 days, depending on your Costco Optical location.

How long does it take Costco to ship glasses?

If you order glasses for in-person pickup, Costco states they will take about 7 days to process. If you order glasses delivered to your home, it’ll also take 7 days to process plus an additional 7 to 14 days to ship.

What kind of lenses does Costco offer?

Costco Optical offers a wide range of lenses, including HD progressive, polarized, Transitions photochromic, anti-blue-light, anti-reflective, and multifunctional lenses, as well as contact lenses and sunglasses.

What is Costco wholesale?

First and foremost, Costco is a wholesale club that lets customers buy all sorts of groceries and home goods. Customer ratings at places like the Better Business Bureau and Trustpilot reflect a wide variety of customer experiences, not just with Costco Optical.

What is the BBB rating for Costco?

Better Business Bureau (BBB): Costco’s BBB page shows that the company has an A+ rating and an average of 1.48 out of 5 stars with more than 210 customer reviews. BBB doesn’t appear to rate Costco and Costco Optical separately.

How much did Costco pay in 2021?

In 2021, Costco agreed to pay $525,000 to settle a suit that claimed the company failed to refund consumers for the costs of cancelled Costco executive memberships. Terms of the settlement state the eligible consumers can recover a free year of a Costco membership or a cash payment of up to $15.

How many products does Costco sell?

Costco offers about 4,000 products, compared with the 30,000 products most grocery stores have on hand. Their stock varies and is sold in bulk, generally at cheaper prices than standard grocery stores. In addition to groceries, Costco also sells clothes, electronics, home furnishings, and more.

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