What is Kenneth Cole’s refund policy?
Kenneth Cole is able to issue partial refunds through Afterpay if items are not in stock or cannot be fulfilled for any reason WHAT DO I PAY FOR SHIPPING? We offer worldwide shipping to over 60 countries.
What is Kenneth Cole's return policy for final sale items?
We do not accept returns or exchanges on "final sale" merchandise. If you receive an item that was damaged upon arrival, please immediately call client services at 1-800-KEN-COLE (1-800-536-2653) or email clientservices@kennethcole.com with a clear photo of the damage and your order number.
Where can I use my Kenneth Cole New York gift card?
Purchase or use of a Kenneth Cole New York Gift Card constitutes acceptance of the following: card usage only valid at a Kenneth Cole New York Retail or Kenneth Cole Outlet store in the United States, online at KennethCole.com or through 1-800-KEN-COLE (1-800-536-2653).
What is the bag value for Afterpay with Kenneth Cole?
Yes, your bag value must be between $35 and $1,000 to use Afterpay with Kenneth Cole. Your first order, however, may have a lower maximum value. You will receive an instant approval decision on your order at checkout.
How to contact Ken Cole?
How to use a Kenneth Cole gift card in New York?
How long does it take to get a Kenneth Cole price adjustment?
Do we ship to PO boxes?
About this website
Does Kenneth Cole do free returns?
30-Day Return Policy We will gladly accept returns of new and unworn merchandise within 30 days of the delivery date, accompanied with the original receipt. All products should be in pristine condition with products tags attached and in the original packaging, whenever possible.
Does Kenneth Cole have a warranty?
Our warranty does not cover product damage that may result from abuse of the product, normal wear and tear, or damage by common carrier or airline....Warranty.HERITAGE (Business Cases & Bags) Email: heritagewarranty@herit.com5 YEAR LIMITED WARRANTYKENNETH COLE “NEW YORK” Email: kcwarranty@herit.comLIFETIME LIMITED WARRANTY5 more rows
Does Kenneth Cole ship to Australia?
We offer worldwide shipping to over 60 countries. Your shipping cost varies based on your delivery location.
Do Kenneth Cole watches have lifetime warranty?
This Kenneth Cole New York watch is warranted to you, the owner, for your lifetime against all defects in material or workmanship.
How long does it take to file a claim against Kenneth Cole?
Any claim or cause of action you may have with respect to Kennethcole.com or the Site must be commenced within one (1) year after the claim or cause of action arose.
Does Kenneth Cole charge sales tax?
Kennethcole.com honors each state's guidelines concerning sales and use tax, determined by the destination address of your shipment. Except as otherwise noted below , we are required by law to charge tax where applicable. Orders that will be delivered to Alabama, Arizona, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Illinois, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maryland, Michigan, Missouri, Minnesota, Nevada, New Jersey, New Mexico, New York, North Carolina, Rhode Island, Ohio, Pennsylvania, Puerto Rico, South Carolina, Tennessee, Texas, Utah, Virginia, Washington and Wisconsin may be subject to such tax depending on their individual requirements.
Can Kenneth Cole edit a review?
Please ensure you comply completely with all the guidelines. Kennethcole.com will not edit words or phrases, so any review containing any unacceptable content will not be approved for posting.
How to use Afterpay with Kenneth Cole?
Just shop Kennethcole.com and checkout as usual. At checkout, choose Afterpay as your payment method. You will be directed to the Afterpay website to register and provide payment details (Visa or Mastercard). If you’ve used Afterpay before, just log into your Afterpay account. Then complete your order -- it’s that easy!
What is Ken Cole's phone number?
If you’d prefer not to order online or have any problems with our site, please give our customer care team a call at 1-800- KEN-COLE. We’ll be happy to help place your order by phone.
How often does Afterpay pay?
Afterpay is a service that allows us to offer our customers the ability to make purchases now and pay for them in four equal installments, made every 2 weeks, without any interest.
How to contact Afterpay?
For more information, visit Afterpay’s FAQ page here. If you have a question about your Afterpay account, please contact the Afterpay toll-free Customer Support line at 855-289-6014 or submit a question here.
Does Kenneth Cole ship to you?
Once your item arrives with us, we’ll perform our typical quality checks up to Kenneth Cole standards, then ship your item directly to you. Just like a normal order, you’ll get a shipping confirmation email with your tracking number once it does.
Is Afterpay a late payment?
Afterpay is always zero interest. You pay nothing extra when you pay on time, according to your payment schedule. The only fees are late fees for missed payments.
Is Afterpay available on e-gift cards?
Afterpay is not available on purchases of e-Gift cards and may be unavailable on additional products. If your order contains gift cards and other eligible products, you will need to purchase your gift cards separately.
How to contact Ken Cole?
If you receive an item that was damaged upon arrival, please immediately call client services at 1-800- KEN-COLE (1-800-536-2653) or email clientservices@kennethcole.com with a clear photo of the damage and your order number. We encourage you to contact client service prior to returning the damaged item so that we can assist with the return process and work to get you a replacement item.
How to use a Kenneth Cole gift card in New York?
Purchase or use of a Kenneth Cole New York Gift Card constitutes acceptance of the following: card usage only valid at a Kenneth Cole New York Retail or Kenneth Cole Outlet store in the United States, online at Kenne thCole.com or through 1-800-KEN-COLE (1-800-536-2653). Gift Cards cannot be redeemed for cash and no change will be given, except in those states requiring redemption for cash. Lost or stolen cards will not be replaced. Purchases will be deducted from the card until the amount reaches zero. After 24 months of non-use, or longer if otherwise required by law of the state in which the card is purchased, a dormancy fee of $2.00 per month will be deducted. No dormancy fee shall be collected in California or anywhere else prohibited by law. For questions or balance inquiries, please visit the Gift Card balances section at KennethCole.com or call 1-800-KEN-COLE (1-800-536-2653)
How long does it take to get a Kenneth Cole price adjustment?
We will gladly honor a one-time price adjustment on full-price merchandise within 10 days of the purchase, for items purchased from KennethCole.com or through 1-800-KEN-COLE (1-800-536-2653). Items not purchased at full price are ineligible for price adjustments.
Do we ship to PO boxes?
We do not ship to PO Boxes and APO/FPO addresses.
