Full Answer
How do I return or exchange my order at Daniel Wellington?
+44 1356 230070, Monday to Friday, from 7:00 a.m. to 4:00 p.m. RETURN OR EXCHANGE YOUR ORDER IN ONE OF OUR OWN DANIEL WELLINGTON STORES: All you need is your order number to get in-store help with your return or exchange. It is not possible to return in store if you have already registered your return online.
What is the return policy for the campaign offer?
The campaign offer is based on the amount of the original purchase. In case of a return where you no longer fulfill the criteria for the campaign offer and the gift is being kept, the free gift will be charged. Daniel Wellington is not responsible for lost items during the return. We offer free returns on all our products.
What is the return policy for your products?
You have the right to return any product you have purchased directly from our website within 30 days of receiving the item. The product (s) must be unused – in its original packaging with labels and protective stickers intact - and still in the same new condition as when the item was received.
What is the return policy for watches?
You have the right to return any/all products you have purchased directly from our website within 30 days of receiving the item. The product(s) must be unused – in its original packaging with labels and protective stickers intact - and in the same condition as when the watch was received.
Does Daniel Wellington take responsibility for shipping?
Does gift wrapping have to be returned?
Can you return a product sold online?
About this website
How do I return Daniel Wellington?
In case of any missing / damaged product, Customers are required to send an email to customerservice.india@danielwellington.com along with the images of the product and outer packaging within 24 hours of delivery.
Is Daniel Wellington a luxury brand?
Daniel Wellington is a brand that has enjoyed success since its inception in 2011, selling a minimalist design in a range of tones with colourful straps. Their advertising strongly implies a luxury product from a luxury brand.
Can I return something I just bought?
Often, you can return an item for a full refund if you have a receipt. You might also want to exchange the item or ask for store credit. However, the store ultimately decides whether to take the item back and whether to give you something in return.
How do I get a refund and return policy?
How do I make a return policy?Create a return policy that builds trust with customers.Be clear and concise when writing your return policy.Don't demand things from your customers.Make your return policy easy to find and access on your website.Make sure your teams know your return and refund policy.More items...•
Why is Daniel Wellington so popular?
Minimalistic and refined, the classic design with interchangeable straps that came to be has become a staple, with truly wide-ranging appeal. A few years on, this design is still part of the fabric of what makes Daniel Wellington so special. Daniel Wellington loved to wear his watches on old NATO straps.
Are Daniel Wellington watches real gold?
Our gold and rose gold products are plated with real gold. We use a technique called ion-plating, a considerably more sustainable plating method compared to traditional plating practices. The glass of the watch is made from hardened mineral glass.
Can I return a product if I'm not happy with it?
You don't have an automatic right to get your money back if you just change your mind about something you've bought and there's nothing wrong with it. It's the same no matter how expensive the item was - it's really down to the seller whether they offer you anything.
What is the best excuse to return an item?
Here are some of the most common reasons for returns, and what you can do about them:#1 | The Customer Bought the Wrong Item.#2 | The Product is No Longer Needed.#3 | The Product Didn't Match the Description.#4 | A Gift Purchase Was Incorrect.#5 | The Product Was Damaged Upon Arrival.More items...•
What to say to get a refund?
Ask for a refund in a polite and formal language. Include details about the product—what was purchased, when, and what the price was. Explain why you want to return the item. Mention relevant aspects of the transaction such as dates and place of delivery.
What is 30 day return policy?
For example, the 30 days could mean that you have to exchange the purchase within 30 days of purchasing the items. It could also mean that you have 30 days to use a promotion or discount within the store.
How do I return online orders?
Most businesses with an online store have a return policy in place....Read the store's return policy. Before you purchase anything, carefully read through the store's policy about how to return something you ordered online. ... Keep the original packaging. ... Take photos of any damage or defects. ... Start the return process ASAP.
How do I return an order?
Tell the clerk you want to return the item. Go to the returns department if there is one, or to a cashier. Smile and explain that you want to return an item and why. Remember to be friendly.
Are Daniel Wellington rings good?
5.0 out of 5 stars Good but not much noticeable! Premium quality ring, Quite sleek and easy to wear.
Is Tissot a luxury brand?
Though Tissot is positioned as a luxury watch brand in the mid-price range, with timepieces priced as low as around S$500, it has introduced innovations that even top brands would have been proud of.
Which brand of watch is best?
The best luxury watch brands of 2022Rolex.Patek Philippe.Audemars Piguet.A.Lange & Söhne.Omega.Jaeger-LeCoultre.IWC Schaffhausen.Cartier.More items...•
Is Titan a luxury brand?
Titan Company Limited is an Indian luxury products company that mainly manufactures fashion accessories such as jewellery, watches and eyewear.
Does Daniel Wellington take responsibility for shipping?
Daniel Wellington does not take responsibility for any items lost during the return shipping. “Complimentary” items (or any free product received as part of a promotional offer) are not eligible to be exchanged and must be returned along with the other items in your order if you are returning your order for a refund.
Does gift wrapping have to be returned?
However, gift wrapping included in a purchase during a campaign does not have to be returned. The campaign offer is based on the original purchase. In case of a return where you no longer fulfill the criteria for the campaign offer, the refunded or charged amount will be adjusted accordingly.
Can you return a product sold online?
Products purchased directly from our website must be returned to our warehouse for a full refund to be made; product (s) sold online cannot be returned nor exchanged in a local retail store. Purchased items can be returned only from the country in which they were originally purchased. Kindly note that you may be subject for the shipping expenses in returning this package to us. Daniel Wellington does not take responsibility for any items lost during the return shipping.
