What is Coway’s warranty policy?
Should the motor or other electronic parts of Coway’s product fail due to a defect in materials or workmanship under normal home use, during the warranty period set forth below, Coway will at its option repair or replace the part and/or the product.
How do I return a product to costway?
For most Costway product returns, you will get a pre-paid return label that allows you to return the item to the Costway warehouse. You can download the return label in the personal center. If you want to return the goods in person, please email the return tracking number to service@costway.com.
How do I contact Coway USA customer service?
For billing, troubleshooting, and general questions please call our customer service department at 213) 386-3033 for a faster response to your inquiry. By checking this box I consent to being contacted by CowayUSA.
What is Coway promise?
A healthy home is the Coway promise. products and superior service. By combining for your home. superior service. By combining for your home. asleep to. Our purifiers ensure that all the harmful
Can you return air purifier?
Customers may return unused or unopened products within 15 days of receipt with no product restocking charges.
Is coway a Korean brand?
Coway Co., Ltd. is an international manufacturer of household appliances, water purifiers and water softeners from South Korea. Founded and headquartered in Seoul, Coway is the largest water purifier company of the country and owns subsidiares in China, Indonesia, Malaysia, Thailand, and the United States.
How long is coway contract?
Our service team, Coway Lady (CODY) will provide complimentary periodic maintenance service throughout your rental period. The minimum contract is 3 years, but you can rent the product for up to 5 years. After 5 years, no rental payment will be charged and the product will officially belong to you.
Is coway water healthy?
The Coway Core water purifier uses a 6-stage filtration system to filter the tap water to the cleanest, which is what we call RO pure water, which can remove harmful substances in the water such as chlorine, heavy metals, bacteria, and viruses. This water can cause many diseases and even increase the risk of cancer.
Which is better cuckoo or Coway?
What's the difference between Coway vs Cuckoo water filters? Whenever it comes to cost, both Cukoo brands are approximately equal in terms of pricing. But due to the twice-monthly operation and massive water filter tank size, the Coway tends to be marginally more costly than the Cuckoo.
What air purifier does BTS use?
These two are teaming up to bring some of the best jams and home health products to the world. As brand ambassadors for Coway, BTS will help show the world the importance of home health, starting with the air. Coway Airmega air purifiers clear the air around you by removing unwanted particles and contaminants.
Can I terminate coway contract?
To withdraw your consent to receive Notices electronically, you must notify Coway of your withdrawal of such consent by contacting our Toll-Free Careline at 1800-888-111 and discontinue your use of our Sites. In such event, all rights granted to you pursuant to the Terms and Conditions, shall automatically terminate.
How much is coway monthly?
Customer able to enjoy all Coway products from RM70 only per month which including Coway premium service i.e. product sanitation, periodical filter change and free after sales service up to 5 years (minimum 2 years).
How do I complain to coway?
(formerly known as Woongjin Coway (Malaysia) Sdn....10.Web enquiry:coway.com.my/changeyourlifeCareline:1 800-888-111Email:cylcontest@coway.com.my
Why do people choose Coway?
Coway is the only water/air purifier company that offers free services as frequent as once every 2 months. It is also the only company which has its own Research & Development (R&D) center to ensure the reliability and quality of its products.
Is Coway a good brand?
The answer is quite simple: Yes. Coway focuses on high-performance air purifiers; these obviously can't be the cheapest models. However, if you check the price per performance rating, Coway is the best price-performance air purifier brand in the high-performance category.
Is Coway water filter worth it?
Coway Aquamega 200C review: Cleanse contaminants and track your drinking-water consumption. This countertop water filter reduces nearly a dozen pollutants, but it's not worth the investment for everyone.
How do I cancel a coway order?
How can I cancel my order after checkout? You can cancel the order by yourself in Coway Mall. You are required to contact your respective Coway Mall Agent to assist on product cancellation. Else, you can contact Coway Mall Admin for assistance by clicking "Contact Us“ at the bottom of the page.
Is coway Airmega worth it?
Coway air purifiers earned top spots in our ratings with the Airmega AP-1512HH taking the No. 1 spot in our ratings of the Best Air Purifiers for Large Rooms, the Best Air Purifiers for Pets, and the Best Air Purifiers of 2022 overall.
What is a Coway failure?
Damage or failure caused by incorrect electrical current, voltage, or plumbing codes, commercial or industrial use, or use of accessories, components, or consumable cleaning products which are not approved by Coway.
How long is a replacement warranty?
Replacement products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days, whichever is greater.
Does Coway have a warranty?
Should the motor or other electronic parts of Coway’s product fail due to a defect in materials or workmanship under normal home use, during the warranty period set forth below, Coway will at its option repair or replace the part and/or the product. This limited warranty is valid only to the original retail purchaser of the product and applies only when purchased and used within the United States, Canada and Mexico. Proof of original retail purchase and the video of the issue are required to obtain warranty service under this Limited Warranty.
Does Coway pay attorneys fees?
If you prevail in the arbitration, Coway will pay your attorneys’ fees and expenses as long as they are reasonable, by considering factors including, but not limited to, the purchase amount and claim amount.
ACCEPTANCE AND APPROVAL
I am providing the information in this application to Coway USA Inc. to apply for Coway Rental/Sale Account. By applying this account, I authorize and agree that:
Automated Payment and purchase payment Agreement Policies
I hereby authorize COWAY USA, INC (referred to as "COWAY") to charge the fees associated with the services provided and/or sales, including but not limited to COWAY's monthly rental fees, purchase payments, adjustments, and/or any additional charges associated with your Coway account from the indicated credit card/bank account provided above.
MAINTENANCCE AND REPAIRS
Lessee’s Responsibility. Lessee will assume all obligation and liability with respect to the possession of the Rental Product, and for its use, condition, and storage until this Agreement terminates.
Early Termination
If Lessee terminates this Agreement before the Initial Term expires (“Early Termination”), Lessee shall pay Lessor a fee in the amount calculated by the formula set forth below.
Cooling off Period
Lessee may cancel this Agreement prior to midnight of the third (3rd) business day after the date of execution of this Agreement.
How long does it take to return Costway?
In the event that you are not satisfied with your purchase, simply return it within 90 days from the date of delivery. Please keep in mind that all returns must be unused, ...
How to retrieve lost package from Costway?
If you suspect that your package is missing, please send an email to service@costway.com to send the order number and tracking number to our customer service team so that we can initiate a lost package claim. This claim will help retrieve your lost or lost package. The process will take 7 days until the official confirmation from the shipping company can be received.
What happens if my order is not shipped?
If your order has not been shipped, we will arrange a full refund. If the order is already in transit, we need to contact the shipping company to recall the order and arrange a full refund for you.
Can you use Costway Care if your product is damaged?
However, if your product is damaged or defective, these exceptions do not apply. In this case, please check Costway Care, we will work with you to find the best solution.
Is Costway responsible for shipping costs?
Please note that Costway is not responsible for the shipping costs for self-returns.
