Full Answer
Who honors Craftsman lifetime warranty?
In addition to the quality, customers enjoy the wide range of products available through Craftsman. They also love the lifetime warranty. Any store that carries Craftsman, like Lowe’s, should honor the Craftsman warranty. The issue customers run into is when the product was purchased at a different store.
When did Craftsman stop making in USA?
The new Craftsman tool plant will break ground this summer and is expected to be completed in late 2020. Click to see full answer. Similarly one may ask, when did Craftsman stop making tools in USA? The majority of Craftsman tools are not produced in the United States. They use many third party manufacturers to make their various products.
Does Sears still replace Craftsman tools?
Until 2032, Sears can continue using the Craftsman tool brand with a royalty-free license — which means Craftsman tools sold through Sears or its subsidiaries will pretty much carry on as it has. Notably, the terms seem to presume Sears will carry on for several years to come.
Where to warranty Craftsman?
– CRAFTSMAN How do I handle or claim a warranty on my tool? You may first contact the retailer it was purchased from with the receipt. If you have a life time warranty item or need any further warranty information please visit https://www.craftsman.com/support/warranty .
Can you exchange Craftsman tools at Lowes?
FULL STATEMENT FROM LOWE'S CORPORATE COMMUNICATIONS: "We will honor all lifetime warranties no matter where the CRAFTSMAN hand tool was purchased. We ask that customers bring in the item, and we'll replace it if we have the product.
What is the return policy for Craftsman tools?
If the product fails to perform due to defects in material or workmanship, we will replace it. No proof of purchase required. Return damaged product to a stocking Retail Partner or contact Customer Care for details. If the product fails to perform due to defects in material or workmanship, we will replace it.
Does Lowe's warranty Craftsman?
CRAFTSMAN is known for its competitive warranties which will also be honored at Lowe's , providing customers a guarantee promise. If customers have questions about the warranty, they are encouraged to call CRAFTSMAN's Customer Care Hotline at 888-331-4569.
Is there still a lifetime warranty on Craftsman tools?
Craftsman (Stanley Black & Decker) Hand Tools continue to have a full lifetime warranty. Some hand tools are considered consumables, or might be categorized differently, but the new Craftsman website breaks it down in an easy-to-understand manner.
Where can I return a Craftsman ratchet?
Take your Craftsman ratchet and receipt or other proof of purchase to your nearest Sears store. If you don't live near a Sears store, call the Craftsman Warranty Department at 800-469-4663 to arrange for repair or replacement of your ratchet.
Who took over Craftsman warranty?
Stanley paid $900 million in 2017 to acquire the Craftsman brand and all related trademarks from Sears, an agreement that gave the Connecticut-based tool maker with divisions headquartered in Towson control over how to “strategically plan for and position” the popular line of Craftsman products.
Do you need a receipt for Craftsman warranty?
Proof of purchase is required. If the product fails to perform due to defects in material or workmanship, we will replace it. Certain Exclusions: Warranty is not transferable. Contact Customer Care for details.
How do I submit a Craftsman lifetime warranty claim?
Visit your nearest Sears, Sears Hometown, Sears Hardware or Kmart location for an in-person tool exchange under the Lifetime Warranty. Should you not have a location within 30 miles you may submit a claim by email.
Are Craftsman Tools Made in USA?
All Craftsman sockets and wrenches are proudly made in the USA.
What happened to Craftsman tools?
After the Sears–Kmart merger, the tools were also for sale in Kmart stores and through several other retailers. In March 2017, Stanley Black & Decker acquired the Craftsman brand from Sears Holdings, which retained a limited license for Craftsman products.
Are Craftsman tools any good anymore?
Generally speaking, Craftsman tools are regarded as being above average. Now, they are not really considered to be super high-end tools, or really high-end tools at all. We would say that they fall somewhere in between the middle of the line and the high end, which is pretty good, all things considered.
Who bought Craftsman tools?
Stanley Black & DeckerThree years ago Sears, as part of its ongoing deconstruction of what was once the country's largest retailing corporation, sold the Craftsman brand to Stanley Black & Decker, the well-known tool and hardware company, for $900 million.
Do you need a receipt for Craftsman warranty?
Proof of purchase is required. If the product fails to perform due to defects in material or workmanship, we will replace it. Certain Exclusions: Warranty is not transferable. Contact Customer Care for details.
How do I submit a Craftsman lifetime warranty claim?
Visit your nearest Sears, Sears Hometown, Sears Hardware or Kmart location for an in-person tool exchange under the Lifetime Warranty. Should you not have a location within 30 miles you may submit a claim by email.
Who bought Craftsman tools?
Stanley Black & DeckerThree years ago Sears, as part of its ongoing deconstruction of what was once the country's largest retailing corporation, sold the Craftsman brand to Stanley Black & Decker, the well-known tool and hardware company, for $900 million.
Are Craftsman Tools Made in USA?
All Craftsman sockets and wrenches are proudly made in the USA.
What is the Craftsman customer service hotline?
So though I found friendly customer service reps, you may not. If they do not have the product, you can call the Craftsman Customer Care Hotline at 883-331-4569 for help. ACE Hardware stores are individually owned franchises, so your mileage may vary widely on what they will allow to be returned.
How to contact Craftsman Tool?
Otherwise, you can always call Craftsman directly and they will likely mail you a replacement. Craftsman Tool Customer Service: 888-331-4569.
Do I need a receipt to return Craftsman tools?
No receip t required. Take your return to Lowes, Ace Hardware, or Sears stores. Lowes policy on Craftsman tools is technically to replace only item number for the exact item number. So though I found friendly customer service reps, you may not.
Do Craftsman tools have a warranty?
Craftsman tools are backed by some of the strongest warranties in the market today. If you have a product that requires repair or replacement under warranty, simply return the product to the original place of purchase for repair or replacement, depending on the warranty coverage outlined on their support web site. No receipt required.
Is Craftsman hand tool better than Asian hand tool?
Craftsman hand tools are certainly much better than they were 10 years ago as most Asian made tools have improved their quality and finish in the last decade. Snap-on hand tools such as wrenches are US made from better grade alloys which allows them to be much thinner and maintain a lifetime warranty.
Does Craftsman require warranty replacement?
That is often not the case with the new ownership arrangement and the tools being sold in other stores (ACE / Lowes). Craftsman does not require other retailers to go to great lengths for warranty replacements and you may end up having to get into contact with Craftsman directly in order to get a replacement on some items.
Does Sears carry craftsman tools?
Most stores now will replace items they carry in stock (if you have a tool that that store does not carry then you will have to go other routes). This can be complicated because craftsman makes and sells a lot of specialty tools that Sears would / does carry and other stores many not.
Does Craftsman have a lifetime warranty?
This covers all Craftsman tools that were covered by the lifetime warranty regardless of manufacturer or where they were purchased. Retail partners are obligated to replace them if they are in stock. They are not required to break open sets but will replace individual items with its equivalent that they carry in ope.
Does Sears still own Craftsman?
No. Sears sold the Craftsman company in 2017. However, Craftsman (now owned by Black & Decker) still stands by their lifetime warranty. If the product fails to perform for any reason, we will replace it. Return damaged product to a stocking Retail Partner or call 1-888-331-4569 for details.
Can Craftsman tools be returned?
Woodworkers, mechanics and crafts people have loved Craftsman tools for years, because of their lifetime warranty. If one broke, you could just return it and get a new one free. But one Campbell County, Kentucky man says it's not so easy anymore.
Is Craftsman tool warranty interchangeable?
Problem is, Galloway discovered, that the old tools sold by Sears and the new craftsman tools sold by Lowe's are different and have different part numbers. So they are not interchangeable. Craftsman's warranty page still lists a full lifetime warranty. However it says you must return it to a "stocking retail partner," which is confusing ...
How long is a garage door opener warranty?
Garage Door openers have a three-year warranty from the date of the sale on defects and workmanship with no required proof of purchase. Automotive tools non-electric has a full lifetime warranty with no required proof of purchase. Power tools have a three-year limited warranty.
Does Lowes honor Craftsman warranty?
Lowes does indeed honor a Craftsman warranty, which leads to questions about why the man that wanted a socket wrench replaced was turned away from a Kentucky Lowe’s store. The primary issue is that the Craftsman products that were sold at Sears are often different from those sold at Lowe’s. If you have a tool that you purchased from Sears several ...
Does Craftsman have a warranty?
The Craftsman website currently indicates that Craftsman tools “are backed by some of the strongest warranties in the market today.” The site provides warranty information for the various Craftsman products, such as hand tools and mechanics tools, storage and garage products, power tools, and a section on outdoor tools and equipment.
Does Ace Hardware sell Craftsman tools?
Ace Hardware sells Craftsman tools. The company sells more than just hand tools, which means that if you want to have the warranty honored on your power tools, lawn and garden equipment, storage, or tools boxes, Ace Hardware is a store that sells the products and honors the Craftsman warranty. Walmart is another store that sells a variety ...
