When returning a product, Music Direct is not responsible for lost, stolen, or damaged packages in transit. Music Direct is also not liable for any uninsured packages. Note: Damaged, cosmetically dinged, or items missing original accessories may be subject to a restocking fee.
Full Answer
Does music direct charge additional shipping for back orders?
Music Direct will not charge additional shipping for any back orders items. Orders will be held to ship all back ordered items together when they are all received in stock. Please Note: Orders that are less than $125 are not guaranteed to ship via FedEx. The ground shipping method used will be determined at Music Direct's discretion.
How do I view the return policy for music direct orders?
Music Direct > Footer Navigation > Support > Return Policy 312-433-0200 My Account LoginLogout Register Check Order Status Manage Account Address Book Wishlist Order History FREE SHIPPINGOn Orders Over $49*
How do I get free ground shipping on my MusicDirect order?
Copyright © MusicDirect.com 2021. All Rights Reserved. Place a qualifying order over $49* and receive FREE DOMESTIC GROUND SHIPPING. When your order subtotal reaches $49 in the shopping cart the shipping charge for associated qualifying items will automatically be adjusted on your order.
How long does it take to ship from music direct?
The ground shipping method used will be determined at Music Direct's discretion. Average ground delivery time ranges from 7-14 business days. Music Direct does not guarantee delivery within that specified time period.
Does music direct charge for backorders?
Music Direct will not charge additional shipping for any back orders items. Orders will be held to ship all back ordered items together when they are all received in stock.
Is music direct an authorized dealer?
Authorized Amazon Retailers are: Music Direct. World Wide Stereo.
Does music direct charge sales tax?
When required, Music Direct will also collect sales tax in other states. In other states where we don't currently collect sales tax, it may be the customer's responsibility to assure that all appropriate state use taxes are paid.
Is music direct trustworthy?
Music Direct has a consumer rating of 3.25 stars from 8 reviews indicating that most customers are generally satisfied with their purchases. Music Direct ranks 14th among Music Equipment sites.
Who owns music direct?
president Jim Davis"Music Direct owner and president Jim Davis has extremely high standards, as evidenced by his other products.
Do I have to pay taxes on selling personal items?
Sold goods aren't taxable as income if you are selling a used personal item for less than the original value. If you flip it or sell it for more than the original cost, you have to pay taxes on the surplus as capital gains.
How much are cell phone taxes and fees in Florida?
Wireless Taxes and Fees Increase in 2020State Rankings2020 Combined Federal/State/Local Rate10North Dakota25.09%11Maryland24.78%12Missouri24.74%13Florida24.72%51 more rows•Nov 17, 2020
Who is liable for sales tax in New York?
Sales Tax - applies to retail sales of certain tangible personal property and services. Use Tax - applies if you buy tangible personal property and services outside the state and use it within New York State. Clothing and footwear under $110 are exempt from New York City and NY State Sales Tax.
What If There Is A Problem with My Order?
- If you have any problems with an order, the first thing to do is to contact customer service. You can call anytime during business hours at 800-449-8333 or email at mdcustomerservice@musicdirect.com. From there, we'll be able to get any problems solved as …
What If I Receive A Defective Or Damaged Product?
- In the event you receive a damaged or defective product, contact us at 800-449-8333 or email at mdcustomerservice@musicdirect.comand we can begin the return or replacement process. Please note we have a few different ways we handle returns based on what type of product you have.
What If I Simply Do Not Like The Hardware Item Or Accessory I purchased?
- If you are simply unsatisfied with your purchase or you do not like the sound/performance, Music Direct will be happy to accommodate a return request. We do ask that the customer covers the return shipping cost in this scenario. Please note: Music Titles are only returnable for damaged or defective reasons.
International Equipment and Accessory Returns
- Due to the extreme cost of shipping products internationally, should you receive defective equipment or accessories, Music Direct is not able to provide return shipping of the item. All costs related to shipping an item for return to and from Music Direct will be the financial responsibility of the customer.
A Note to International Customers
- If you have purchased a powered hardware product please know that Music Direct sells products which are meant to be used in the USA on a 120VAC/60Hz circuit. If you are not in the USA, it is your responsibility to ensure that the unit receives the proper voltage via a step up and/or step down voltage converter. Using this device on a voltage or frequency that is not 120VAC/60Hz m…
Trade-Up Program Returns
- Please note that once Music Direct receives your trade in, we consider the trade in final and the original item is not returnable. Music Direct reserves the right to dispose of your trade-in at any time after receipt and will not be liable for refunding for a traded-in unit. Please call and speak to an audio consultant for more information on how the trade-up program works.
Music Returns
- Should you receive a defective or damaged LP, Music Direct will be happy to help with an even exchange of the title or a return for store credit to be used towards a future purchase. Simply contact us at 800-449-8333 or email at mdcustomerservice@musicdirect.com and we'll issue you a Return Authorization Number or RMA#. To process returns as quickly and efficiently as possib…
Domestic Music Returns
International Music Returns
- Due to the extreme cost of shipping products internationally, should you receive a defective music title, Music Direct is not able to provide return shipping of the item. All costs related to shipping an item for return to and from Music Direct will be the financial responsibility of the customer, however, exchanges can be sent with future orders an no additional cost.