General Policies
- All furniture and mattress sales made in a showroom or online are final
- All mattresses and bedding items are not returnable
- All refunds, except for purchases made by bankcards and credit cards, are issued by check from our Corporate Office and mailed to your home. ...
Full Answer
Why choose Jerome's furniture?
Once you've found the perfect furniture for your home, take advantage of our convenient delivery options. Jerome's offers several methods to suit your needs, from do-it-yourself pickup to Premium White Glove Delivery, complete with assembly and setup services. We make it easy and stress-free to transform your space with beautiful furnishings.
How long does Jerome's offer free repairs?
For one (1) year from the date of delivery, Jerome's will repair free of charge any manufacturing defective merchandise located within the San Diego, Riverside, San Bernardino, Orange, and Los Angeles Counties.
Is Jerome's still in business?
Jerome's is still owned and operated by the Navarra family. Jerry and Ann Navarra joined the business in the early 1970's, and the 900-employee company features six Navarra family members, three of whom are third-generation retailers. We have extended our reach in the greater Southern California area over the years.
Does Jerome's repair upholstery?
Loose seat cushions must be brought to a Jerome's store or Service Center. Wooden Frame. We will repair the wooden frame on your upholstered furniture including parts and labor for 5 years. Electric Motors. We will repair the electric motor on your power motion furniture including parts and labor for 1 year.
Does jeromes have return policy?
As-Is Merchandise Jerome's does not accept returns. We do not deliver as-is merchandise.
Does Jerome's Furniture negotiate?
At Jerome's, Jerry has already haggled for you so that you always get the lowest prices possible. We pride ourselves for our no-haggle pricing and stick to our core family values. This means you can walk onto our showroom floor and enjoy your furniture shopping experience, instead of trying to dodge sales people.
Who makes furniture for Jerome's?
Jerome's Furniture was founded in 1954 by Jim and Esther Navarra and is still owned and operated by the Navarra family.
How good are Jerome's mattresses?
Best of all, it's extremely accurate. All of Jerome's mattresses are private label and offer exceptional value for a product that is much better than what the competitors have to offer.
Does jeromes price match?
If you find a lower price anywhere else, we'll pay double the difference! Lowest Prices Year Round Jerome's has something better than sales—that's Jerry's Price, the guaranteed lowest price every day.
What is best month to buy furniture?
That means you'll want to shop toward the end of winter (January and February) or the end of summer (August and September). Retailers will be discounting their old stock during these months to make room for the new styles. Presidents Day and Labor Day weekends are especially good times for sales.
How old is Jerome's?
Jerome'sFoundedSan Diego, California, USA (1954)ProductsFurniture and MattressesServicesSame Day Delivery, eCommerceRevenueApproximately $250 MillionOwnerFamily Owned7 more rows
Who is the CEO of Jerome's Furniture?
Brian Woods (Sep 7, 2016–)Jerome's Furniture / CEOJerome's Furniture CEO and Executives Based on our data team's research, Brian Woods is the Jerome's Furniture's CEO. Jerome's Furniture has 611 employees, of which 6 are in a leadership position.
How old is Jerry from Jerome's?
Personal life. Jerome died in November 2001 at the age of 89.
How old is Jerry of Jerome's Furniture?
Age 61JERRY NAVARRA. Personal: Age 61.
General Policies
See our detailed policies on Privacy, Terms of Service, Official Rules, Returns, Warranties, and Deliveries
30 Day Price Guarantee
Jerome's is committed to providing you with the best available price. We guarantee our lowest price for 30 days.
Customer Pickup Information
Our Customer Pickup/Clearance Center is 16960 Mesamint Street, Rancho Bernardo 92127.
Custom & Extended Catalog Orders
Custom Orders are according to a customer's own specifications and requirements.
As-Is Merchandise
All as-is merchandise sales are final. Jerome's does not accept returns. We do not deliver as-is merchandise.
Who owns Jerome's furniture?
If you weren't on a first-name basis when you walked in, you would be by the time you left! Jerome's is still owned and operated by the Navarra family.
Who owns Jerome's?
Jerome's is still owned and operated by the Navarra family . Jerry and Ann Navarra joined the business in the early 1970's, and the 900-employee company features six Navarra family members, three of whom are third-generation retailers. We have extended our reach in the greater Southern California area over the years.
As-Is Merchandise
No, as-is merchandise is sold without a warranty. As-is merchandise includes accessories, floor models, and clearance items.
Jerome's Delivery
Yes. Currently, Jerome's delivers to San Diego County, Riverside County, Los Angeles County and Orange County. We deliver to most locations within the San Diego and Los Angeles Metro areas. Please call if you have further questions.
Service
We cannot sell a table leaf separately from the table. Each leaf is cut when the table is made; therefore, additional leaves are not available.
What We Cover
Loose Seat Cushion Core. We will repair loose seat cushion cores, including parts and labor, for 1 year. Loose seat cushions must be brought to a Jerome's store or Service Center.
Exclusions
Clearance Merchandise is sold as-is. There is no exchange, refund, return, or service.
What happens if you don't comply with the Terms?
Your failure to comply with the Terms may result in the suspension or termination of your access to the Platform, and may subject you to civil and criminal penalties.
Can JF change the terms?
JF reserves the right, in its sole discretion, to amend the Terms, at any time and without prior notice, including to change, modify, add to, update or remove terms and conditions (collectively “amend” or “update”). If we choose to amend the Terms, we will update the Effective Date at the top of the Terms and post the updated version. We may also, at our option, choose to notify you by e-mail or another means. By continuing to use the Platform after we have posted an updated version of the Terms or otherwise notified you of an update, you are affirming that you agree to be bound by the amended Terms. This provision is subject to a few limitations in the “Dispute Resolution” section below. If the amended Terms are not acceptable to you, your only recourse is to stop using the Platform.
Is JF app owned by JF?
Our App may be available for download from third party app stores which are not owned or operated by JF. When downloading, installing, accessing, using or browsing the App, you must comply with any applicable third party terms and conditions, including any End User License Agreement, your mobile device agreement or any wireless data service agreement, and ensure that your use of the App is not in violation of any such terms or conditions.
Does JF respect copyright?
JF respects copyright law and the intellectual property rights of others, and we expect our Users to do the same . We will respond to notice s of alleged copyright infringement that comply with applicable law and are properly provided to us. In appropriate circumstances, we will restrict access for Users who are determined to be repeated copyright infringers.
Is JF website copyrighted?
The Platform, including Website, App and all features, functionality, content and tools thereof, is protected by copyright, trademark, patent and other laws of the United States and foreign countries. You acknowledge and agree that the Platform, and all intellectual property rights therein are the exclusive property of JF and its licensors. You will not remove, alter or obscure any copyright, trademark, service mark, patent marking, or other proprietary rights notices incorporated in or accompanying the Platform.
Is the exercise of any of the remedies under the Terms without prejudice to its other remedies?
Except as expressly set forth in the Terms, the exercise by either party of any of its remedies under the Terms will be without prejudice to its other remedies available under contract, at law, in equity or otherwise.
Jerome's Furniture - Loveseat and couch
Loveseat and couch We paid over in $3000.
Jerome's Furniture - Alpha chair bed
Purchased the alpha sofa bed and chair bed in September. I received notice that the item wasn't in stock until early October. The order came in within time frame and I scheduled for delivery.
Jerome's Furniture - King mattress
Never actually wrote a review that starts "if I could give it zero stars I would" but, here I am!! We went to jeromes to purchase a mattress because out old jeromes mattress began sinking where we sleep leading to back pain and horrible nights sleep. This went on for quite some time before I finally reached out. Only to find out the mattress wa...
Jerome's Furniture - Order schedule delivery
I placed an order on 5/27 for a dinette set, I was told at the time of purchase that the estimated delivery date would be around the 3rd week of july.
Jerome's Furniture - King mattress
Worse customer services ever. I bought a mattress four months ago, in two month mattress came out defective. Someone came to my house to inspect the Mattress and he doesn't listen of me and take the right steps that I told him about what the problem is.
Jerome's Furniture - Warranty Insurance
I file a claim in 2019 with guardian insurance, was told that they no longer provided cover for Jeromes furniture, I call jeromes furniture in Torrance, I spoken with Fred, and he gave me a reference number 1426547 to send to guardian insurance along with pictures, and was told the separation of fabric wasn't cover.
Jerome's Furniture - Urgent - furniture was faulty and never got fixed during manufacturer warranty
Hello, My name is Mohammad Zafar and my customer number is 715868. I bought a dinning table set in June 2019 with warranty through Jerome's. Since I bought the table we always had chairs related problem (eg, Loose fitiing and cracked wood, broken parts). We made several service calls for it but not a satisfactory service call outcome.
General Policies
30 Day Price Guarantee
Customer Pickup Information
- Our Customer Pickup/Clearance Centeris 16960 Mesamint Street, Rancho Bernardo 92127. Purchases on our web site require the purchaser to be present at the time of pickup to show valid picture ID and the credit card used.
Custom & Extended Catalog Orders
- Custom Orders are according to a customer's own specifications and requirements. Extended Catalog Orders are items not stocked in our warehouse or displayed in our stores. We order these items specific to your needs. A non-refundable 25% deposit is required to order your furniture. Manufacturer delivery dates are estimates and cannot be guaranteed. We will call you once you…
Refunds
- All sales made at a showroom or online are final. Mattresses and other bedding items are not returnable. For health reasons, drivers will not pick up mattresses that are wet, excessively soiled, or blood stained from your home. We will pick up one mattress for every mattress delivered. All refunds, except bankcards/credit cards, are issued by check...
As-Is Merchandise
- All as-is merchandise sales are final. Jerome's does not accept returns. We do not deliver as-is merchandise.