diamonds direct return policy

What is the 30 day money back guarantee for diamonds?

30 DAY MONEY BACK GUARANTEE If for any reason, you are not satisfied with the purchase of your diamond, return your purchase within 30 days for a full refund. If a special order was manufactured and/or delivered- restocking fees and restrictions may apply, as we are unable to restock jewelry items that are uniquely created or previously worn.

Why buy from Diamonds Direct?

If within 30 days of your purchase you find a lower price on a diamond with the same quality and specifications anywhere in the United States that is certified by the same laboratory, Diamonds Direct will match the price, terms and conditions. These warranties ensure you get the right diamond at the guaranteed lowest price in the country.

What is the upgrade policy for diamonds?

Think of it as a diamond savings account - you can come in as often as desired to trade in the original diamond and you’re only required to pay the difference between the two diamonds. It’s easy, you get 110% of your original purchase toward your new purchase. Our upgrade policy applies after 1 year.

What financing options does Diamonds Direct offer?

FINANCING OPTIONS Diamonds Direct offers special financing options with approved credit through Wells Fargo Bank, N.A. to help you purchase the jewelry of your dreams. Learn more about the best special financing option for you and apply here.

How long does it take to get a refund on a diamond?

How long does it take for Diamonds Direct to match the price?

Is Diamonds Direct a direct diamond importer?

Does Lavalier have a lifetime warranty?

Does Diamonds Direct ship to APO?

Does Diamonds Direct offer complimentary services?

See more

Does Diamonds Direct have a return policy?

We provide 30-day full refunds and 60-day diamond and setting exchanges! If you're not happy with your ring design, no problem! We can return your item for a full refund within 30 days, provided it is in new condition and was a stock ring. An exchange is available after 30 days for your diamond or ring.

Do diamonds buy back Diamonds Direct?

Diamond Trade-In At any time after the initial purchase, any Diamonds Direct solitaire diamond qualifies for trade-in towards another diamond of equal or higher value. Your trade-in value is the original purchase price, excluding tax. This lifetime trade in policy is valid for in-store and online purchases.

Are diamond rings returnable?

Most jewelers accept returned, unworn engagement rings for 30 days from the date of purchase. When you decide to return the ring, you should include the original ring documents. You need to include receipts, certificates, maintenance records, appraisals, and ring box with the engagement ring, itself.

Can you haggle with Diamonds Direct?

We got all our wedding rings from here and LOVED our experiences. Great quality and service and price. Don't be afraid to haggle!!

Is diamond direct reputable?

Diamonds Direct offers excellent service and value for those who want to make a diamond or engagement ring purchase in person. Their prices might be slightly higher than James Allen or Blue Nile, but they still merit a good recommendation.

Why is diamond resale value so low?

Why is diamond resale value so low? To understand why a diamond's resale value can get so low is to first look at the retail prices of the diamond. In many retail diamond stores, management sets the prices at a high margin to earn a profit. So the diamond can be priced twice the amount than it originally is.

Can you return engagement ring if you don't like it?

Exchange or Return It If your partner purchased the ring new, head back to the jeweler together. You could keep the center stone and have it changed to a different setting, or spend the afternoon trying on rings together until you find a completely new style that you both love.

Can you return an engagement ring if she doesn't like it?

You can return or exchange merchandise for a set number of days, usually 30, 60 or 90. The merchandise must be in its original condition. A missing prong, chipped diamond, or misshapen ring is a problem, for example. Custom designs typically can't be returned or exchanged.

Can you return an engagement ring if it doesn't fit?

If your gorgeous new rock is a little off in size, don't worry! Engagement ring resizing is quite common. If the ring doesn't fit, it's time to head back to the jeweler to have your ring resized.

What is the average markup on diamonds?

Retail jewelers mark up diamond wedding rings by an average of 300% up to an unbelievable 1000%. The estimates on markups are broad, but most of the reliable sources we've seen indicate that 300% is the usual markup. Your acquaintance who says he bought a $10,000 ring for $1,000 might be on the level.

Are diamond Direct diamonds lab grown?

Lab Grown Diamonds at Diamonds Direct The next time you're in the market for a new piece of diamond jewelry, stop by Diamonds Direct in the Gulport area and ask about our selection of lab grown diamonds.

Will Tiffany's negotiate on price?

Tiffany will not negotiate on price and they don't offer one-year financing, although I think they offer some sort of shorter-term payment plan. When you buy Tiffany engagement rings, you pay a huge premium for the name.

How long has diamonds direct been around?

Diamonds Direct, founded in 1995 is headquartered in Charlotte, North Carolina and has one of the nation's largest selections of fine jewelry and diamonds at the lowest prices guaranteed anywhere in the United States.

What bank does diamonds direct use?

Wells Fargo Bank, N.A.The Diamonds Direct credit card is issued by Wells Fargo Bank, N.A. Special terms apply to qualifying purchases charged with approved credit. The special terms APR of 9.99% will apply to the qualifying purchase, and 48 monthly payments equal to 2.5567% of the original special terms balance are required.

Does Diamonds Direct have lab grown?

Lab Grown Diamonds at Diamonds Direct The next time you're in the market for a new piece of diamond jewelry, stop by Diamonds Direct in the St. Petersburg area and ask about our selection of lab grown diamonds.

Why do labs grow diamonds?

Lab-grown diamonds offer great value, as they are more affordable than natural diamonds of comparable size and quality. These cultured diamonds can be almost 30% less expensive than mined natural diamonds. The mined diamond industry is largely controlled by diamond cartels and filled with middle-men.

How to Upgrade/Trade In Your Diamond or Engagement Ring

We highly suggest using Abe Mor Diamonds for your diamond ring upgrade or trade-in. They offer a secure shipping program that allows you to send your diamond to them from anywhere in the world. Abe Mor’s highly experienced diamond experts will examine your diamond and make you an offer that’s likely to exceed any amount you’ll receive elsewhere.

Returns

UPDATED RETURNS POLICY. We have extended our returns, meaning that should for any reason you be unhappy with your purchase you can return it to us for a full refund anytime before 1st February 2022.

How to Return Your Jewelry

Please note all returns and repairs will not be accepted from 26th November 2021 to 5th January 2022.

What services does Diamonds Direct offer?

After-sales Services: Diamonds Direct offers complimentary services after a sale is made, such as cleaning, sizing, appraisals, and a lifetime upgrade on an engagement ring.

What Makes Diamonds Direct Stand Out?

Wide inventory: There are many good quality diamonds and engagement rings on offer at Diamonds Direct. From different style settings to different cut diamonds, there is enough of everything to suit your needs and tastes.

How many Diamonds Direct stores are there in the USA?

Store availability: With 14 stores to be found across the USA, including sister stores, it is not too hard to find a Diamonds Direct close by. Every store is well-run and offers a pleasant experience in-store.

Is Diamonds Direct more expensive than other retailers?

Diamonds Direct might be slightly more expensive than online retailers, but they offer a great experience both with customer service and quality items that do not cost as much as other brick and mortar jewelry stores.

Does Diamonds Direct have a service?

Service: Diamonds Direct can be proud of the customer service they offer. In-store, the sales staff is clued up on diamond and engagement ring knowledge and guides customers in finding their perfect fit that matches their budget.

Where is Diamonds Direct located?

Diamonds Direct is an independent retailer, created when a diamond manufacturer in Tel Aviv decided to cut out the middleman and open up a diamond store in Charlotte, North Carolina in 1995.

Is Diamonds Direct a good company?

Their prices might be slightly higher than James Allen or Blue Nile, but they still merit a good recommendation.

How long does it take to get a refund on a diamond?

If for any reason, you are not satisfied with the purchase of your diamond, return your purchase within 30 days for a full refund. If a special order was manufactured and/or delivered- restocking fees and restrictions may apply, as we are unable to restock jewelry items that are uniquely created or previously worn.

How long does it take for Diamonds Direct to match the price?

If within 30 days of your purchase you find a lower price on a diamond with the same quality and specifications anywhere in the United States that is certified by the same laboratory, Diamonds Direct will match the price, terms and conditions.

Is Diamonds Direct a direct diamond importer?

Diamonds Direct is proud to be America's leading direct diamond importer. We have the advantage of being able to pick the best quality diamonds the cutters have to offer. Direct diamond importers can offer lower prices than other jewelry stores because we buy from the original supplier and there is no middleman markup. We can offer a richer selection of diamonds and shapes that may be harder to find at your local jeweler.

Does Lavalier have a lifetime warranty?

The lifetime warranty covers all the services for cleaning and tightening, as well as the loss of side diamonds, assuming the loss was not caused by damage. However, even with the warranty, it’s critical to have your jewelry insured in the event of loss, damage or theft. We recommend Lavalier insurance.

Does Diamonds Direct ship to APO?

Diamonds Direct offers fast, free shipping on all orders placed online, regardless of amount. International customers will be responsible for any duties, VAT, taxes or surcharges levied by their country. Please check with your local authorities to confirm taxes and fees before ordering. Orders for military personnel located overseas will be shipped for free to their APO/FOP. Please keep in mind that these locations are served by the US Post Office and may take up to three weeks to deliver.

Does Diamonds Direct offer complimentary services?

Diamonds Direct delivers the highest level of customer service, even after the sale. We offer unrivaled complimentary services, including complimentary jewelry maintenance, complimentary cleaning, complimentary sizing, complimentary appraisal for insurance purposes and complimentary lifetime upgrade on engagement.