How do I request a return in my Digi-Key?
A new Online Returns feature is now available in My Digi-Key for registered users. To request a return visit the review order page for the order that contains the product that needs to be returned. A "Request Return" button is listed with each of the orders invoices. Clicking the "Request Return" button will navigate you to the Return Request form.
What is Digi-Key’s policy on product returns?
Products returned solely due to customer error may be subject to a restocking charge. To the extent that Digi-Key purchases a Product from a manufacturer specifically for you, such Products may be Non-Cancellable/Non-Returnable.
What happens if Digi-Key makes a mistake on my return?
In the case the return is the result of a mistake made by Digi-Key a customer service representative will be notified and will contact you shortly after the return is submitted. To access your previous online returns you can visit the Returns link located in the "Ordering and Shopping Carts" section of My Digi-Key.
How do I contact digikey customer support?
HELPHelp and SupportOrder StatusShipping Rates/OptionsReturns and Order IssuesTariff Information CONTACT US1-800-344-4539218-681-6674sales@digikey.com218-681-3380800-344-4539
See more
Can you return things to Digi-Key?
To request a return visit the review order page for the order that contains the product that needs to be returned. A "Request Return" button is listed with each of the orders invoices. Clicking the "Request Return" button will navigate you to the Return Request form.
What is Digi-Key return policy?
Product no longer needed. Ordered wrong part or quantity. Damaged or defective product. Received wrong product or quantity.
Can you cancel a Digi-Key order?
If you choose to cancel the order, and your credit card has already been charged for a purchase, Digi-Key will issue a credit to your credit card in the amount of the charge. All prices are in U.S. dollars.
Does Digi-Key offer free shipping?
Did you know that you can get FREE shipping on your order? Yes, that's correct -- no minimum order fee and no shipping charges.
Can you trust digikey?
Digi-Key Corp has a consumer rating of 2.88 stars from 16 reviews indicating that most customers are generally dissatisfied with their purchases.
Is Digitkey shop legit?
Scam, try someone used my bank card and ordered $135.31 in products. Thankfully my banks fraud department caught the charges and stopped.
How long does it take to ship from Digi-Key?
1-3 DaysHelp and Support | DigiKey. Average Time to Ship 1-3 Days. Please see product page, cart, and checkout for actual ship speed.
Will components purchased from Digi-Key be resold by you in their purchased form?
Im ordering to sweden from digikey in the states for the first time and im just wondering about the "Will Components Purchased from Digi-Key be resold by you in their purchased form?" option. 1. Since im selling a kit, i would assume this is a 'yes'.
Where is Digi-Key?
Thief River Falls, MinnesotaHeadquartered in Thief River Falls, Minnesota, USA, Digi-Key Electronics is recognized as both the leader and continuous innovator in the high service distribution of electronic components and automation products worldwide.
Are Mouser and Digi-Key the same?
Digikey's labels are much better than Mouser's, they are are easy to read and quickly spot the important ID and counts. Both have smartphone apps, both with glitches and bugs, but sometimes useful when I'm on the go. FREE Digikey shipping to certain/most(?) international destinations for orders over $100-ish – ex.
Does Digi-Key ship on weekends?
Service availability is determined by the shipping zone. You will be contacted by a Digi-Key representative if the service is not available in your area. For Saturday delivery, an additional fee of $16.00 per box is charged by the courier and included in your shipping total.
Does Digi-Key shipping International?
Digi-Key ships product to more than 170 countries worldwide from a single location in Thief River Falls, Minnesota, USA.
What is Digi Key?
All orders placed with Digi-Key, including orders for Chip Outpost Products, orders made through any webstore that may be branded using the names of other entities and embedded in the websites of those other entities, and orders to be shipped directly from a supplier are subject to the terms of these Conditions of Order. Any purported change submitted by a purchaser in any additional documentation is hereby expressly rejected. Orders placed on forms deviating from these terms and conditions may be accepted, but solely on the basis that the terms of these Conditions of Order will prevail and such terms will be the sole terms governing the order.
What is order validation?
Order Validation and Acceptance. When you place an order, we may verify your method of payment, shipping address and/or tax exempt identification number, if any, before processing your order. You agree that your order is an offer to buy, under these Conditions of Order, the Products listed in your order.
What does "co-branding" mean?
For purposes of these Terms of Use, “co-branding” means to display a name, logo, trademark, or other means of attribution or identification of any party in such a manner as is reasonably likely to give a user the impression that such other party has the right to display, publish, or distribute the Site or its Content.
What is your username and password?
Your username and password are referred to as your "Identification.". Your Identification must be accurate, current, and complete, and you may not provide false information to Digi-Key or impersonate another individual or entity. You are solely responsible for keeping your Identification confidential.
Does Digi Key ship internationally?
In addition to the United States and its territories, Digi-Key accepts international orders. Some Products may not be available for shipment outside the United States. All orders of international origin or destination are subject to export control laws, restrictions, regulations and orders of the United States.
Is Digi Key a non-transferable license?
Subject to these Terms of Use, and with the exception of Software and Web Services Applications, Digi-Key grants you a personal, revocable, non-exclusive, non-transferable license to use the Site, the Services and the Content and to download, print and store portions of the Content. No right, title or interest in any accessed or downloaded Content or materials is transferred to you as a result of this license. Digi-Key reserves all of its intellectual property rights in any Content you access or download from the Site, subject to this limited license as set forth herein.
Is Digi Key available to all people?
However, not all Products or Services offered by Digi-Key are available to all persons or in all geographic locations. Digi-Key reserves the right to limit the provision of its Products and Services to any person, geographic area, or jurisdiction and to limit the quantities of any Products or Services that it provides.
Where is Digi Key located?
About Digi-Key Electronics. Digi-Key Electronics, headquartered in Thief River Falls, Minn., USA, is an authorized global, full-service distributor of electronic components, and provides access to unlimited adjacent products and technologies through their online Marketplace.
Does Digi Key offer returns?
Digi-Key Electronics, which offers the world’s largest selection of electronic components in stock for immediate shipment, announced that it has launched an enhanced online returns and order issues portal for customers. The updated portal offers a more user-friendly model that allows international customers to fully self-service returns including printing return shipping labels, making corrections, submitting part shortage requests and resolving order issues.
Certifications
Safety regulations and certifications are very important in the electronics industry and Digi-Key works hard to obtain, maintain, and uphold the highest standards. This means working with numerous organizations to verify that we are consistently providing the utmost quality products and services to our customers.
Traceability
Traceability helps provide clear insight into the various steps of the manufacturing process. Our customers steadily use the information we provide to improve processes, support defect resolutions, help with regulation and compliance, and protect their brand integrity.
Frequently Asked Questions
If the manufacturer has made the C of C available, we will happily provide it to you. At the time of your order, please add the request for the manufacturer C of C within the order notes.
The Premium extensions to ZofzPCB Gerber Viewer available for purchase on our website are fully-functional try-before-you-buy
We provide a 30 day free trial period license key to let you fully evaluate our products before you make a purchase decision. Please use the trial period to ensure that the software meets your needs before purchasing a license. Our software is fully-functional during the trial period.
Acceptance of this Refund Policy
It is your responsibility to familiarise yourself with this refund policy. Then, by placing an order for any of our products, you indicate that you have read this refund policy and agree with and fully accept the terms.