Return-Policy.org

does gamestop have a return policy

by Freida Erdman Published 2 years ago Updated 2 years ago
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You have 30 days from your in-store purchase or receipt of shipment to exchange or return, unless noted in our exceptions. You can return most items in-store, online or by calling our customer service at 1-800-883-8895. To process your return, please provide your in-store receipt or GameStop.com order number.

Does GameStop accept returns?

Yes—GameStop still accepts returns and trade-ins of merchandise on a limited basis. The primary change to the policy is that only credit or credit card-based purchases are eligible for return at the moment. GameStop has also implemented a range of protective measures to ensure customers can purchase, return, and exchange products safely.

Is GameStop free shipping?

When reaching the specified amount of your orders, GameStop will offer free standard shipping. An extra fee should be paid if the delivery is very large or needs to be much more quickly. Members of GameStop can be offered free shipping on some items. You can get the Free Shipping Code without minimum via emails now and then.

How to return an online order from GameStop?

We do not accept returns of:

  • Any product (s) returned more than 30 days from the date on the packing slip.
  • Any product (s) that has been opened (taken out of its plastic wrap).
  • Any product (s) not in its original condition.
  • Any product (s) that is damaged, played or is missing parts.
  • Any product (s) that were sold as part of a bundle, unless the bundle is returned complete.

How to get lots of trade in credit at GameStop?

  • If you wish to get the full value for your items, they must be in working condition. Gamestop stores have machines they use to test things like controllers. ...
  • The exception is retro games and consoles. ...
  • If your games or devices aren’t in full working condition, they may still be eligible for some credit. ...

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Can I return a GameStop game if I opened it?

Be aware that GameStop considers games “opened” once the shrink wrap is removed. If it's opened, your only option is an identical exchange within 30 days of your purchase. This protects you if the product is damaged through no fault of your own.

Can you get a refund at GameStop?

Return Policy GameStop returns are simple and free. Start your return online, in-store, or Call 1-800-883-8895. Pre-Owned software can be returned for any reason within 7 days.

Can you return used items to GameStop?

Pre-owned merchandise = full refund within 7 days of purchase or identical exchange within 30. Pre-owned merchandise = full refund within 7 days of purchase or identical exchange within 30 days of purchase. Downloadable Content (DLC), Digital Games and/or PC Downloads = no returns or exchanges.

Can you return opened video games?

The return policy for video games can vary depending on the retailer. However, most retailers have a standard return policy for video games. This typically includes a period of 14 days from the date of purchase during which the customer can return the game for a full refund.

How long does a GameStop return take?

It takes between three to five business days for a GameStop refund to show up in your bank account. If the refund is over $150, it will take up to 14 days for GameStop to mail you the check, no matter whether you use mail or go to the store to return the items and request a refund.

Can you buy a PS5 in store at GameStop?

GameStop has confirmed that it will be selling PlayStation 5 consoles in stores this Saturday, May 28. It's the retailer's first PS5 in-store sale event in over a month, following what has been a dry month for restocks of Sony's console in the US.

Can you return part of a GameStop bundle?

Conversation. 🚨🚨🚨 GameStop Bundle return🚨🚨🚨 they will do FULL refund on your card for items in the bundle that you don't want but you have to have the return. Label that came in your shipping box.

How many times can you use GameStop warranty?

How does the Product Replacement Plan work? If your system is defective due to normal use and has been covered with a Product Replacement Plan then it can be exchanged one time within a 12-month period. We do not service the systems so you don't have to wait – you get a replacement on the spot!

What is Gamestop's Return Policy

You can return your products in exchange for a refund providing the item is returned within 30 days from the date of purchase.

What is Gamestop's return policy on Controllers

You have 30 days to exchange or return your controllers after making a purchase in-store or receiving a shipment.

Does Gamestop have a 30 day return policy?

Yes Gamestop have a 30 day return policy, meaning you need to return your item within 30 days of purchasing to receive a refund.

Can I return an item to GameStop without a receipt?

No, under no circumstance will Gamestop accept a return without a receipt.

How long does GameStop take to return?

GameStop return policy allows you a return period of 30 days for most of its items sold. If you have not opened the product and are not completely satisfied with your purchase, you can return the item to get a refund for the paid amount or exchange it. Just remember to keep the receipt safe because, without it, the return is impossible.

How long does it take for GameStop to refund?

For in-store returns, GameStop would refund the amount immediately, whereas, for online returns, it will take around 10 days to complete the whole process.

How to contact GameStop customer care?

In both cases, it is advisable to get the approval of the GameStop customer care representatives. You can call them at 1-800-883-8895 or email them here. Below steps explain how to proceed with both the processes to ensure hassle-free returns.

Is GameStop strict on returns?

To enhance your gaming experience and avoid misuse of the return policy, the company has clearly laid down its terms and conditions, including return period and processes. Compared to other retailers, GameStop return policy is quite strict. Read on to find how and what you can do as a consumer to ensure smooth returns.

Can you return a game if you are unqualified?

Remember: Your return should be eligible. In the case of unqualified returns, you will not get the game or your money back. Therefore, it is always better to check with customer care regarding eligibility. The shipping charges would have to be paid by you.

Can you return a GameStop item?

If you want to return an item you purchased after applying a discount/promotional code/offer, you’ll get a refund after deducting the discount you applied. The discount won’t be given back.

How Long Do I Have to Return My Item?

For most eligible items, GameStop will grant refunds up to 30 days after purchase. According to GameStop’s website, all electronics must be returned within 30 days of in-store purchase, or for online purchases, within 30 days of receipt of shipment. Pre-owned items have only 7 days.

Gamestop return policy on open box

Only defective products will be refunded if they are opened. If you are trying to return a product for any reason other than faultiness, for example, if you have changed your mind or you bought the wrong item accidentally, it cannot be opened. GameStop retains discretion regarding defects.

What is a Defective Product?

A defective product is one that is either broken, not fully functioning, or has not performed to expected standard. FindLaw.com describes 3 main types of defects in products. Firstly, a defect in design produces failures and faults in a product that stem from the design of the product.

How do I Return an Item I Bought Online?

GameStop accepts refunds for online orders, but the items must be shipped back within 30 days of the original receipt of shipment. GameStop make the process easy with their online portal. Most importantly, you will need to ship all items back to the address that the parcel originated from.

Can I return an item to Gamestop without a receipt?

GameStop won’t grant any refunds that aren’t provided with a receipt. If you bought the product online, you must provide the GameStop.com order number. In some cases, GameStop may allow refunds that utilise a different proof of purchase, such as a bank statement.

How Is the Refund Paid?

You can choose exactly how you receive the money for your refund. Most commonly, the refund will be paid directly back into the account that purchased the original product. However, you can choose a different bank account, be paid in cash, a store credit, or even exchange for a new product.

What If My Refund Is Not Accepted?

GameStop has the legal authority to refuse refunds, but it is exposed to legal challenge. If you believe you refund should have been granted, and it wasn’t, you have the legal right to challenge their decision.

How long does it take to get a refund from GameStop?

The GameStop return policy allows you a period within thirty days of a new purchase, including a receipt, you may get a full refund including your game consoles. You have a seven day period to receive a full refund with pre-owned items.

How long does it take to return a pre-owned product?

If you are not completely satisfied, simply return the product within 7 days for your money back or within 30 days of purchase for an identical exchange.

Does GameStop Accept Returns During the Coronavirus Pandemic?

Yes—GameStop still accepts returns and trade-ins of merchandise on a limited basis. The primary change to the policy is that only credit or credit card-based purchases are eligible for return at the moment.

What Types of Returns Are Prohibited During the Coronavirus Pandemic?

To limit the risk of transmission, GameStop has temporarily suspended return eligibility for items purchased with the following:

What Is the Accepted Timeline for GameStop Returns?

How long you have to return an item purchased from GameStop depends on the type of merchandise:

How To Return Products to GameStop

GameStop offers two ways to return merchandise respecting the predetermined timeframes:

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What is GameStop return policy?

If you are not satisfied with the product purchased at GameStop and want to return or exchange it then fret not. GameStop offers its customers a liberal process for returning the merchandises. According to the new GameStop return policy, a product is eligible for exchange within 30 days of the date of purchase.

Which products are eligible for return?

All products except digital games, downloadable content, and PC download are eligible for exchange or return policy. The product must be in its original state and working condition. A few items are eligible for refund if returned within 7 days. GameStop return policy also offers a full refund on selective product even if it is opened.

GameStop return policy for various merchandises

All the new products except tablets and accessories brought from GameStop are eligible for a full refund if: – I. They are returned within 30 days of purchase. II. They are not opened and are in working condition

How to return a product to GameStop?

You can exchange or return the product without stepping out of your home by sending the item to the address mentioned on the return shipping label. While sending the item, specify the reason of return or exchange. Make sure to put the packing list along with the item in the box.

Conclusion

In this guide, we have mentioned all the returnable and non-returnable policies of GameStop. Well, it’s quite easy and simple to get your successful refund if you follow their instructions properly.

How long does it take to return a game on GameStop?

When buying pre-owned games, they give you 7 days to return the item for a full refund, EVEN if opened. Great way to test out games as you really have nothing to lose if the game turns out to be dumb. After your 7 days are up, GameStop still gives you 30 days to do an identical exchange.

Can you return a game you bought on GameStop?

If you bought the game or gaming console new, it absolutely cannot be opened if you want to return it for a refund. Be aware that GameStop considers games “opened” once the shrink wrap is removed. If it’s opened, your only option is an identical exchange within 30 days of your purchase.

Is GameStop a strict return policy?

Gamestop, Return Policies. The GameStop return policy is fairly strict, especially when it comes to opened games and consumers trying to return items without a receipt. It’s with this in mind that I wanted to dig deep into their return policy and get an answer to all your burning questions.

Do you need a receipt for GameStop?

YES! Perhaps more than other store, you need to guard your GameStop receipts with the highest security. This makes sense as their return policy could easily be abused by gamers if they didn’t require proof of purchase. Without your receipt, you’re up a stinky creek without a paddle.

Does GameStop have an extended return window?

COVID-19 Response: While GameStop has not announced specifics, they did indicate that they will be providing an extended return window so shoppers have ample time to return items once all locations reopen.

What are points?

Points are the currency of the PowerUp Rewards program. Pros get 10,000 points just for enrolling or renewing and can earn 20 points per dollar on almost everything they buy. Pros can redeem points for coupons. For example, Pros can redeem 5,000 points for a $5 off one single item coupon.

How do I manage my Pro subscription preferences?

You can manage your Pro subscription at GameStop.com, call 1-800-883-8895, or email SUBSCRIPTIONHELP@GAMESTOP.COM.

How do I earn points?

You can earn points on almost everything you buy at GameStop. As a PowerUp Rewards Member, you’ll provide your account number (usually able to look up with your phone #) at time of purchase in store, or sign into your PowerUp Rewards account when making a purchase online at GameStop.com.

Where can I use my points and what can I redeem them for?

Visit the Rewards Center within the My Account section online to redeem points for coupons you can use in-store or online. You may also talk to a store associate when at a GameStop store. You can redeem points for many things, including redeeming as little as 5,000 points for a $5 Reward Certificate.

How long does it take for points to post to my account?

Points will post to a Member’s account within approximately 24-48 hours from the time of purchase.

Do my points expire?

PowerUp Rewards points are valid for one year from date of posting to the Member's Account, provided the Member remains active in the Program. "Active" is defined as making at least one purchase or trade in every 12-month period.

How do I get access to console sales?

Follow GameStop on Twitter (@GameStop) and check your email to know when Pros get exclusive access to the newest consoles. Pro tip: it can take up to 24 hours for your exclusive Pro benefits to kick in, so be sure to go Pro now so you never miss an exclusive offer.

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Introduction

Gamestop Return Policy Guide

  • For purchased electronics, GameStop has a variety of return procedures. All refunds must be returned within 30 days of the purchase date, with a receipt or Gamestop.com order number. GameStop return policy allows you a return period of 30 days for most of its items sold. If you have not opened the product and are not completely satisfied with your ...
See more on returnpolicyguide.com

Returns by Type of Product

  • The return policy differs based on In all cases, the receipt is Mandatory. No receipt means no returns! Also, for GameStop, games for which shrink wrap is removed are considered to be opened.
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Gamestop Return Process

  • You can return the products bought online both in-store or via mail. To return your products to GameStop, you just have to provide the receipt and the product in an unopened condition. You can return the items both in the store or online. In both cases, it is advisable to get the approval of the GameStop customer care representatives. You can call them at 1-800-883-8895 or email them h…
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Gamestop Refunds – Gamestop Refund Policy

  • Refunds would be made in the original mode of payment. For in-store returns, GameStop would refund the amount immediately, whereas, for online returns, it will take around 10 days to complete the whole process. An exception to Payment Mode: In case the purchase amount was higher than $150, you would get a check from GameStop Corporate within 14 working days fro…
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Defective Or Damaged Goods

  • What if you received a defective item from the company itself, without any fault of yours? Don’t worry, you are covered in the return policy. Just inform the customer care within 30 days of the purchase, and the company would exchange it for an identical item. Any shipping costs incurred by you would also be subject to reimbursement. In case you have crossed the 30-day timeline, th…
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Promotional Discounts and Returns

  • GameStop regularly launches promotional discounts and offers. If you want to return an item you purchased after applying a discount/promotional code/offer, you’ll get a refund after deducting the discount you applied. The discount won’t be given back. Also, if it was a bundled purchase, you would be better off returning the entire order.
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FAQs

  • Can GameStop cancel my return?
    If The Company Feels You Are Misusing The Return Policy, You Can Be Denied Returns Or, In The Worst-Case Scenario, Even Ban You From Future Returns.
  • What is a Pre-owned Guarantee?
    All the items bought by GameStop are checked and comes with a guarantee. In case you are dissatisfied, you can return it within 7 days or exchange within 30 days.
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Conclusion

  • Do you know that there are more than 55 million GameStop PowerUp Rewards members? Also, it owns the EB Games, a magazine (Game Informer), a video game website (Kongregate), and a prepaid cellphone company. Check these out too – Dick’s Sporting Goods, Best Buy, andAmazon Return Policy. Don’t let your unused game lie on your table, request a return before 30 days. If yo…
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