ea return policy

by Prof. Harrison Schinner Published 2 years ago Updated 1 year ago

EA games are eligible for return as long as they fall within the following rules:

  • Within 24 hours after you first launch the game.
  • Within 14 days from the day you bought it if you have not launched the game.
  • Within 14 days from the release date if you pre-ordered the game if you haven't launched it yet.

Full Answer

How do I get a refund for an EA I purchased?

To refund a game, visit the Request a refund page on EA's website and sign in with your Origin account. You'll see a list of games you own that are currently eligible for a refund. Click the "Select" button to the right of the game you want to refund and click "Next".

Is it legal to offer no return policy?

Yes, it is legal to offer a no return policy. There are no laws that prohibit no return policies, but there are laws that require businesses to clearly display their no return policy if they have one. Consumer laws in some countries also require businesses to accept returns for damaged or defective products, even if there’s a no return policy in place.

How to create a return and refund policy?

Create a Return Policy for any Platform in any State. Regardless of your business size, type, platform, or location, our generator is built to satisfy your customers, your business needs, and state-by-state trade laws. Answer a few questions to generate a return and refund policy for your: Online Store. Ecommerce Website.

Do I need to offer a return policy?

Accepting returns and giving refunds: the law. You must offer a full refund if an item is faulty, not as described or does not do what it’s supposed to. Check when you have to offer refunds and ...


Does EA have a refund policy?

You may return eligible EA full game downloads (PC or Mac) and participating third-party titles purchased on EA Desktop or Origin for a full refund. You can make a refund request: Within 24 hours after you first launch the game. Within 14 days from the day you bought it, if you have not launched the game.

How do I get a refund on EA?

Any of EA's PC games are eligable under the guarantee, if you need to request a refund follow these simple steps:Login to your Origin Account visit 'Order History'Select the 'Request A Refund' link - next to any eligable title.Complete and send the 'Refund Request Form'

How long do EA refunds take?

The refund has to be applied for either within 24 hours after the first launch of the game, within seven days from when it was purchased or within the first seven days after the game's release date if it was pre-ordered over Origin. When the refund request is approved, users will be refunded in seven to ten days.

Can you refund EA Play on ps5?

After purchasing this type of content through PlayStation Store, you have 14 days from purchase to request a refund. If you have started to download or stream the purchased content you will not be eligible for a refund unless the content is faulty.

How do I get a refund on EA on PS4?

Re: Cancel ea play PS4 and get refundFrom your PlayStation 4, navigate to [Settings] > [Account Management] > [Account Information] > [PlayStation Subscriptions].Select the EA Play membership you want to cancel.Select Turn Off Auto-Renewal.

Do EA refund FIFA points?

Unfortunately in-game currency (such as fifa points) are not eligible for refunds.

Can I return a Sims 4 expansion pack?

Expansion packs are non-refundable.

Can you return a game on Xbox?

Refunds are typically issued for requests made within 14 days of the purchase date for games in which you haven't accumulated a significant amount of play time. For single-use items (like consumables and in-game currency), your request is likely eligible only if the consumable was not redeemed or used.

Can you return a digital game on Xbox?

Note As a limited exception, Digital Game Products may be eligible for a refund within 30 days if you're unsatisfied with the license agreement or warranty, but only if you do not make or retain any copies.

Can I cancel EA Play?

You can end your membership anytime by visiting If you cancel, you'll lose all EA Play benefits (access to the Play List, you won't continue to accumulate in-game member rewards, etc.)

Can you cancel EA Play on ps4?

How do I cancel? From your PlayStation 4, navigate to [Settings] > [Account Management] > [Account Information] > [PlayStation Subscriptions]. Select the EA Play membership you want to cancel. Select Turn Off Auto-Renewal.

Can I refund a game on ps4 after playing it?

Technically, you won't be given a refund on a digital game that you've already downloaded or played unless the content is faulty. This is usually up to PlayStation Support's discretion — and whether or not the game is riddled with bugs.

Can you cancel EA play and get a refund?

Our memberships for EA Play are not refundable. There are some exceptions to this that allow us to offer refunds under certain circumstances. To find out more, get in touch with us.

How do I contact EA directly?

How to make a case on EA HelpClick Contact Us. ... Pick the game or product you need help with.Pick the platform that you play on.Choose the Topic you need help with.Select your Issue.Click Select contact option.If you're not already signed in to your EA Account, you can sign in here.

Can you refund EA Play on Xbox?

According to this EA Help article, refunds are not available but exceptions may apply under certain circumstances. Please reach out to the EA Help team directly to check your eligibility. You can cancel your EA Play subscription.

What happens if you cancel EA Play?

If you cancel, you'll lose all EA Play benefits (access to the Play List, you won't continue to accumulate in-game member rewards, etc.) once your current billing cycle ends, including access to trials and the games in our collection.

“The Product Is Not What I Expected”

  • If this is your reason for wanting your money back then you must be the most dense motherfucker in history. Did you know that if you look on the back of the box of any EA licensed product, that it gives you information about and even screenshots from the product in question? Really, it’s true! Maybe next time you are about to purchase one of our games, here are some solutions — in ord…
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“The Product Is Not Working properly”

  • This is normal. As a result of our effective business practices, many EA products leave the catacombs of our facilities in an unfinished or otherwise malformed state. Issues in EA products after this point are either patched out in later updates, placed behind paywalls in future DLC expansions to the game, or are an intentional design choice. If you still feel that your EA product …
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“The Product Is Broken Or Damaged”

  • If The Game is Physical
    If your physical game disc is broken, there is a 90% chance that it is due to error on the end user’s part. (The other 10% is from pre-scratched game discs and is an intentional design choice.) We do not cover or account for your stupidity in our warranty, which — again — is that there are no retur…
  • If The Game is Digital
    How did you manage to break a digital game? Obviously no refund for you. Also, you’re probably mad because the help about flipping the box over earlier doesn’t quite work for you.
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See Also

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