Return-Policy.org

evenflo return policy

by Roma Price MD Published 2 years ago Updated 1 year ago
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You can return this item for any reason: no shipping charges. The item must be returned in new and unused condition. Ship it! MOTHER NATURE APPROVED - Being environmentally kind is important to all of us which is why the Evenflo Feeding tempered glass baby bottle is recyclable, sustainable and safe for the environment.

Simply register your product within 3 months of purchase and you'll be all set to receive: Lifetime Warranty, Premier ParentLink Consumer Care, Live Chat Support, and Accident Replacement for Car Seats.

Full Answer

How will Evenflo contact me if I've registered a product?

If you have registered a product with Evenflo®, either on this Web site or by mailing in the product registration card that came attached to your product card, we will contact you at the address to which you've registered the product. So please make sure the information you enter is accurate and be sure to update it if it changes.

What is an Evenflo recalled?

Recalls bring the consumer's attention to a product condition that may need to be repaired, modified or replaced to help ensure child safety. Many times, a simple replacement part can improve performance of the product. Below are links to active recalls for Evenflo products.

When do Evenflo car seats expire?

All Evenflo car seats expire 6 years following their date of manufacture, with a few exceptions: the Symphony car seat line expires 8 years after the date of manufacture, because it is an all-in-one car seat with extended use from infant seat through belt-positioning booster.

How do I track my Evenflo order?

If you have placed an order for a remedy kit in one of the above recalls, you can track your order online here For questions about older recalls, please contact the Evenflo Parentlink Consumer Resource Center at 1-800-233-5921 or 1-937-773-3971 in Canada.

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Will Evenflo replace after accident?

Our Warranty is so comprehensive, we'll even replace your Evenflo Gold Car Seat in the event of an accident. For the life of this Gold product, Evenflo warrants to the original purchaser who registers online (“Registrant”) this Gold product against material irregularity.

How long does Evenflo take to ship?

I purchased $800 worth of evenflo products for a baby shower on December 8, I ordered this in a timely manner as many products get shipped in at least 6-10 business days.

Is Evenflo a good company?

Evenflo is a comprehensive brand with an almost 100-year history. Today, it's a subsidiary to Goodbaby International. Evenflo manufactures all types of strollers for affordable prices. You can expect good quality with small, useful features such as cup holders and pockets.

How do I contact Evenflo?

(800) 233 5921Evenflo / Customer service

Who owns Evenflo?

Goodbaby InternationalEvenflo / Parent organizationToday Evenflo Company, Inc. is a wholly-owned subsidiary of Goodbaby International Holdings Limited. Goodbaby International is a durable juvenile products company that is listed on the Main Board of the Hong Kong Stock Exchange (1086:HK).

How long do Evenflo car seats last?

All Evenflo car seats expire 6 years following their date of manufacture, with a few exceptions: the Symphony car seat line expires 8 years after the date of manufacture, because it is an all-in-one car seat with extended use from infant seat through belt-positioning booster.

Is Evenflo a safe brand?

A ProPublica investigation found that Evenflo ignored internal safety recommendations, and its Big Kids booster seat could cause severe injury and death in children under 40 pounds. Here's what parents need to know about these disturbing findings, with tips for keeping your child safe in the car.

Can you jog with the Evenflo pivot stroller?

Simply put, this Evenflo stroller has a 50-pound weight capacity, is practical, handy, and perfect for walking or jogging over multiple terrains.

Do All Evenflo car seats fit in Evenflo strollers?

Very Minimal Stroller Compatibility: Evenflo car seats are compatible with Evenflo strollers, which are decidedly not very good. They will also work with the Mountain Buggy Nano, and other strollers that secure the car seat with bands or ties rather than adapters and clips.

How long do child car seats last?

between 6 and 10 yearsIn general, car seats expire between 6 and 10 years from the date of manufacture. They expire for a number of reasons, including wear and tear, changing regulations, recalls, and the limits of manufacturer testing.

Do carseats expire?

Yes, car seats typically expire after six years from the date of manufacture. A sticker that provides the serial number includes manufacture and expiration dates.

What is the expiry date of a car seat?

Every manufacturer sets their own expiration dates, but may not list it with the date of manufacture. It may be on a separate sticker on the seat, in raised lettering in the plastic somewhere on the underside, or written in the manual.

Are Evenflo car seats safe?

The rigorous test simulates the energy in the severe 5-star government side impact tests conducted for automobiles. All Evenflo car seats meet or exceed all applicable federal safety standards and Evenflo's side impact standards.

How long is Evenflo warranty?

Yes—your Evenflo Gold product comes with a lifetime warranty. All you have to do is activate it. Simply register your product within 3 months of purchase and you'll be all set to receive: Lifetime Warranty, Premier ParentLink Consumer Care, Live Chat Support, and Accident Replacement for Car Seats.

Can you use Evenflo 360 car seat without base?

No – the car seat must be used with the base. How do I know the car seat is locked into place? The Red/Green Seat Lock Indicator is a fast, easy way to make sure the Revolve360 is locked into place. The indicator will turn green when the seat is locked in a rear-facing or forward-facing position.

Do All Evenflo car seats fit in Evenflo strollers?

Very Minimal Stroller Compatibility: Evenflo car seats are compatible with Evenflo strollers, which are decidedly not very good. They will also work with the Mountain Buggy Nano, and other strollers that secure the car seat with bands or ties rather than adapters and clips.

Can I use the Evenflo LiteMax infant car seat if my baby is less than 4 lbs?

The Evenflo LiteMax and Evenflo SafeMax infant car seats have updated weight and height requirements, noted below, to allow their use with small oc...

Can I shorten the crotch buckle on the Evenflo LiteMax infant car seat?

The Evenflo LiteMax infant car seat allows a “newborn” routing position for the crotch buckle. For the newborn position, place the anchor of the cr...

Can I use the European belt routing method when installing the carrier of the Evenflo LiteMax infant...

The Evenflo LiteMax infant car seat allows the “European” belt routing method when installing the carrier without the base. To achieve this install...

What headrest positions are allowed when using the Evenflo Symphony car seat in rear-facing mode?

The Evenflo Symphony All-in-One car seat can be used rear-facing until a child is 40 lbs. or 40 inches and the top of the child’s head is at least...

Does the shoulder belt need to fit under the lap belt guides on the Evenflo Spectrum booster seat?

The lower portion of the Evenflo Spectrum booster seat features lap belt guides on either side of the seat, near the child’s hips. The lap belt por...

Why is there such a large gap between the 3rd and 4th harness slots on the SureRide/Titan 65 convert...

There are six harness slot positions on the Evenflo SureRide/Titan 65 convertible car seat. The spacing of the 3rd and 4th harness slots is related...

I have an Evenflo Symphony car seat with the Infinite Slide™ harness. Is it normal for the harness t...

The Infinite Slide harness is Evenflo’s innovative no-rethread harness system. It can be found on the Evenflo Symphony All-In-One car seat, the Eve...

I am having a hard time tightening my child’s rear-facing convertible car seat. Is there anything th...

Car seats that adjust by pulling a strap at the front of the car seat between the child’s legs, generally adjust more smoothly when pulling in a do...

I'm using a convertible car seat for my infant. She fits in the height and weight limits, but it is ...

Many Evenflo convertible car seats have adjustment built into the harness system to allow the harness to properly adjust for infants as well as lar...

The harness of my car seat does not tighten evenly. Is there anything I can do to fix it?

Many Evenflo car seats utilize a continuous harness system – which means the harness is comprised of one long piece of harness webbing. If one side...

Harnessing & Child Fit

Can I use the Evenflo LiteMax infant car seat if my baby is less than 4 lbs?

Installation FAQs

I am trying to fit two car seats next to each other in my vehicle. Can I remove the cup holders on my Evenflo Chase car seat to make the car seat narrower?

Cup Holder FAQ

Why can’t I use the cupholder of my convertible or all-in-one car seat when it is installed rear-facing in my vehicle?

Use & Care FAQs

Where does the carry handle need to be positioned when using the Evenflo LiteMax infant car seat in the vehicle?

EveryFit and Everykid 4-in-1 Car Seat FAQs

How do I change the position of the crotch buckle on the EveryKid or EveryFit 4-in-1 car seat?

Playard FAQs

Can I add extra padding or another mattress onto the mattress pad for comfort when using the playard?

Looking for help?

You're welcome to contact Evenflo directly Monday through Friday between 8am and 5pm ET. We provide support for both US and Canada, and cover Evenflo, Evenflo GOLD, ExerSaucer, Snugi, and Urbini branded products (see below for Evenflo Feeding information).

Chat with us

You can get in touch with us at any time during business hours by using LiveChat.

Let's Chat

Connect instantly with a real live person. Monday through Friday 8 am to 5 pm (EST).

Call Us

Because sometimes it's just nice to hear a friendly voice. 1-800-233-2229, Monday through Friday, 8 am to 5 pm (EST).

Schedule Your Video How-To

Make an appointment with one of our nationally certified car seat safety technicians to receive a live video installation tutorial.

Register Your New Product

Once you do, we'll keep you up to speed on any important product announcements.

Try Us, Love Us

We want you to be completely happy with your Evenflo Gold gear. That's why we back up our products with a Lifetime Warranty. All you have to do is sign up.

FAQs

What is Evenflo Gold? It’s a level of baby gear that’s so safe and smart, you don’t have to think about it. Evenflo Gold rises to your high parenting standards, knows what you value most, and gets where you’re going.

What is a Recall?

Recalls bring the consumer's attention to a product condition that may need to be repaired, modified or replaced to help ensure child safety. Many times, a simple replacement part can improve performance of the product.

Track products

If you have placed an order for a remedy kit in one of the above recalls, you can track your order online here

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