What is B and H return policy?
B&H (or B&H Photo Video) gives you 30 days to return your product, regardless of how you bought it. The same return period applies to the products bought from the Used Department. The equipment must be in the same condition and packaging as it was when you purchased it.
Are B&H returns free?
We offer free UPS domestic non-rush return shipping when the reason for the return is our error or to exchange a product that's defective out-of-the-box. Your reason for return is, "I wasn't happy with it." For that, we do not offer free return shipping. Thank you.
What does B&H warranty only mean?
For IMP items only, B&H provides a warranty identical to the provisions and limitations of the manufacturer's warranty for such items, with the exception of the time period, which is equal to the term of the manufacturer's warranty or one (1) year, whichever is less.
How do I contact B and H photos?
Call 800-947-5525 or 212-444-5010 during business hours.
Is B&H Photo legit?
B&H Photo is the recipient of the Shopper Approved 5-Star Excellence Award. With thousands of Shopper Approved ratings and reviews, B&H has consistently maintained a 5-star rating in all seven key categories, including Overall Satisfaction Rating, Product Satisfaction, Delivery Satisfaction, Customer Service and more.
Does BH Photo price match?
If you find a lower price for an immediately available product, your purchase may be eligible for price matching. To see if we can match the price of a competitor, please reach out to our Product Specialist Team with all the relevant details via chat, email, or by calling 800.606. 6969/212.444.
How is B&H so cheap?
B&H buys in much larger quantities than most other stores so we get discounts from our suppliers. We also usually buy some of every item and accessory offered so that also enhances our ability to negotiate the most attractive prices.
Are B&H used items good?
B&H Used Equipment Rating System We only sell used equipment that has been tested and proven to be in good working order. Like new with open box and full manufacturer's warranty or 1-year B&H warranty.
Are Adorama and B&H the same?
Adorama is owned by the same people that own B&H: Nikon FX SLR (DF, D1-D5, D600-D850) Talk Forum: Digital Photography Review.
Where does B&H ship from?
p. 1 #4 · p. 1 #4 · B&H shipping/delivery times... Also note that the merchandise gets shipped out of their New Jersey warehouse.
Who owns BH photo?
Herman SchreiberHerman Schreiber is the owner of B&H Photo Video in Manhattan. BH is widely considered to be the largest non-chain photo and video equipment single store in the entire country.
Are B&H products new?
The B&H rep confirmed that they indeed sometimes sell like new, used equipment as new.
Does B&H charge restocking fee?
Re: B&H has Terrible Return Policy, Charges 15% Restocking Fee: Open Talk Forum: Digital Photography Review.
How do I cancel my order on Bhphotovideo?
The order confirmation email we sent you said, "PLEASE NOTE: Since in most instances we begin processing your order shortly after you submit it on our web site, if any changes are necessary you MUST contact us via PHONE ONLY, at 800-221-5743 or 212-239-7765."
Does Newegg accept returns?
Any product sold and shipped by Newegg labeled with the 30-Day Hassle-Free Returns badge is eligible for free returns within 30 days with no restocking fees and free return shipping.
Where do I put a return policy on my website?
In addition to physically posting your return policy inside your brick-and-mortar store, it’s important for it to appear on your small business’ we...
What should I avoid in my return policy?
Your return policy should be easy for the average customer to understand. Avoid industry jargon and complex language that might cause your customer...
Should I offer store credit in my return policy?
It’s a great idea to offer store credit in your return policy for a variety of reasons. By offering store credit, you have more flexibility to rece...
Who pays the shipping costs to return a product?
Who pays the shipping costs to return a product? The answer is the discretion of the store, but most companies only pay for shipping costs to retur...
What Is the Purpose of a Return Policy?
The purpose of a return policy is to outline the specific requirements as to how, when, and under what circumstances shoppers can return their purchased items. In addition, a return policy demonstrates that you care about your customers and their satisfaction with your goods and services.
Return Policy Solutions
There are three methods available for creating a return policy. However, you need to be clear and direct; whether you make one yourself or use a managed solution or template.
Common Questions to Answer in Your Return Policy
Return windows are key; one of the first things customers will look for is the length of your return window. Therefore, this information must be prominent.
What Your Return Policy Needs to Include
To run a successful e-commerce business, you need a return policy that caters to the customer and protects your business from fraudulent returns. In addition, the policy must be clear and enforced consistently.
What to Avoid in a Return Policy
Your return policy should never be overly technical. Covering every detail in a direct and informative way is important. But, on the other hand, you should avoid a convoluted return policy using poor formatting and specialized language at all costs.
Tips for Writing a Good Return Policy
Return policies need to be presented in a clear and straightforward manner, from the wording you use to a simplified font to how the policy is formatted.
Where to Display Your Return Policy
It’s always a good idea to feature your return policy on every page of your website.
What does "refund policy" mean?
Refund policy — If you do allow refunds, indicate the conditions and time limitations of the refund process, how customers can get their refunds, and what type (s) of refund (s) you offer, including: Lastly, state how long it will take for a customer to receive their money back or a replacement product.
What is exchange policy?
Exchange policies are simply a specific form of refund policy. As mentioned earlier, refunds can include replacement goods or goods of similar value. If you offer one or both of these options, you should have a dedicated exchange section or exchange policy to detail your guidelines for trading in products.
Do ecommerce companies have to factor shipping costs into returns?
Ecommerce return policies can be especially tricky to navigate. Not only do ecommerce entrepreneurs need to factor shipping costs into their returns and refunds, but studies show that online consumers place a particular value on the online shopping returns experience.
What is a Return and Refund Policy?
What is a return and refund policy? A return and refund policy outlines the conditions under which customers can return or exchange items they have purchased. If you are looking at how to create a return policy, here are some of the basics it should include.
Why Your Business Needs a Return Policy
Why does your business need a return policy? A return policy can save business owners, their employees and their customers (both traditional clientele and online shoppers) plenty of headaches by defining when and how items can be returned or exchanged. A return policy benefits a small business in the following ways:
What to Include in a Return Policy
What should a small business include in its return policy? The precise formula will vary by store, and whether or not the merchant has eCommerce stores or a brick-and-mortar location. When creating a return policy, be sure to answer the following questions:
Return Policy Examples from Big Brands
An effective return policy will inform customers what to expect if they need to exchange merchandise or if the stores offer refunds. The following big brands’ return and refund policies set adequate expectations, which increases customer loyalty. Take a look at these return policy examples from big brands:
Store Return Policy Examples
While every online business and big brand has its own return policy, it’s important for stores to also have their own policies, which can be posted in the store and on its website. The following are examples of return policies for brick-and-mortar stores, posted to the retailers’ websites:
Small Business Return Policy Examples
Small businesses, too, create and post return policies to inspire trust within potential customers and loyalty from existing clientele. The following small businesses have posted effective return policies to their websites:
Store Credit Return Policy Example
Some businesses are known for their outstanding return policies, a feat which inspires customer loyalty and attracts shoppers who know the store will stand by its products. Retailers can add additional flexibility to their return policies by offering store credit.
How long does it take to return a B&H item?
If you are dissatisfied with your purchase for any reason, you may return it to B&H within 30 days of the delivery date, subject to the conditions and exclusions below. You may initiate a return or exchange online, by phone or Live Chat. If your original item included free items, you must return all associated items for a full refund;
Where is the return department in New York?
Our Returns Department is located on 34th Street, around the corner from the SuperStore's main entrance.
What is included in a return box for UPC?
All returned items must be in new condition, in their original unaltered box (including an intact UPC code) and must include all packing material, blank warranty cards, manuals, accompanying free items and accessories. The retail value of any free items you keep will be deducted from your reimbursement total.
The B&H Photo Video Return Policy Essentials
B&H (or B&H Photo Video) gives you 30 days to return your product, regardless of how you bought it. The same return period applies to the products bought from the Used Department.
The Product Return Methods Defined in the B&H Return Policy
B&H gives you a few options to initiate a return. Check out how to start the process:
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Clicking through the website, filling out forms, and going back and forth with customer support agents can be exhausting. DoNotPay offers a painless and quick way of handling your product return process. All you need to do is:
How Long Are the Refund and Exchange Processes According to B&H Return Policy?
B&H states that they need three to five business days to process the exchange requests sent via mail.
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