What is the return policy at Express?
Don't love what you bought? We're happy to accept returns for items within 60 days of your purchase with a valid receipt. If you do not have a valid receipt or if we cannot confirm your purchase in our system, you may exchange the item in-store for another item of equal value but no refund or credit will be issued.
Will express accept returns after 60 days?
We will not accept a return or exchange if requested more than 60 days after the purchase. Orders placed in stores must also be returned in stores. Items purchased in stores cannot be returned in stores outside the U.S. or at Express Factory Outlet stores.
How do I return an express order online?
Go to Store Search at https://stores.expressfactoryoutlet.com/search to find an Express Factory Outlet Store near you. Bring the items you wish to return, along with your receipt, packing slip or shipping confirmation email, and the original form of payment. (That's it!
Can Express look up receipts?
Without a valid and original receipt, Express can search our database for the original purchase by using the credit card used in the transaction or your phone number. No returns can be processed if the information is not found.
Can you return sale items?
The law, as contained in the Consumer Protection from Unfair Trading Regulations, simply says that if a product is on sale or special offer, the retailer must show the original price and it must have been selling at that price for 'a meaningful period of time'.
How do you return clothes in the mail?
0:191:31How to Return Mail - YouTubeYouTubeStart of suggested clipEnd of suggested clipSome vendors require a return merchandise authorization or RMA that permits the recipient to returnMoreSome vendors require a return merchandise authorization or RMA that permits the recipient to return a product policies. May vary between vendors. So it's important to read return policies carefully.
Can you cancel an order on express?
Our goal is to process your order as quickly and accurately as possible, therefore, we cannot change or cancel an order once it has entered the shipping process. Should you find that you need to cancel or make a change to your order, please call 1-888-EXP-1980 as soon as possible.
What is express order?
Express shipping is a special service offered by several carrier companies to shorten the delivery time of an order, thus expedite the shipping process. The express shipping is usually carried out by air, in case of international transport.
How long does it take Express to ship?
Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories.
Can you return an item without the receipt?
"It all depends on the store," Spencer reiterates. "Some stores do not require a receipt for any return, and they will simply provide you with cash back if that's what you want," she says, adding that "other stores will happily offer you a credit without a receipt."
Can you get a refund if you lost the receipt?
Stores often try the "no refund or return without a receipt" line. No store has to change or refund an item simply because the owner does not like the colour. But where an item fails, shops do not have the right to demand a receipt.
What happens if you lose a receipt?
Most companies keep copies of receipts, but it is best to contact the store to see if a reprint is possible. If you have a lost receipt, your best plan of action probably is to contact the place that gave you the original copy and see whether the store can reprint the receipt for you.
What is Victoria Secrets return policy?
WITH AN ORIGINAL RECEIPT: Merchandise returns within 30 days of purchase with the original receipt will be refunded to the original form of payment. After 30 days, merchandise may be refunded in the form of a merchandise card.
Can you return sale items Banana Republic?
Banana Republic gives you 45 days after the purchase to return your item. The product has to be in original condition, unwashed, and unworn. Final sale items are non-returnable, while the following items must have original price tags, receipts, and cases or hygienic liners: Sunglasses.
Can you return ASOS clothes without tags?
In order to receive a full refund, all items must be returned to us unworn/unused and in the same condition you received them with their original packaging and all tags and labels attached (e.g., shoes should be returned with the original shoe box).
What happens if you exchange merchandise for greater value?
If the exchange is for greater value, you will need to pay the difference. We will not issue a store credit and we will not exchange merchandise for items of lesser value.
Can you return Express Factory Outlet?
If you made your purchase at an Express Factory Outlet store, you must also return it to an Express Factory Outlet store. Third party branded products purchased online cannot be returned in stores. WITH A VALID RECEIPT. The refund will be equal to the amount of the price paid and in the original form of tender.
How long is Express return policy?
Products covered under Express Return Policy. For most of its products, Express follows 60 days easy return policy. However, there are some products with some conditions attached, go through the table below to get an idea about product-wise return policy. When you are returning a product ensure that the product is in its original packaging ...
How to return items to Express?
Step-2: Visit your nearest Express store with a valid purchasing slip. Step-3: Produce the items and purchasing slip to store official and they will help you in processing your return.
What is Express clothing?
Express is an American fashion retailer of apparels or clothing products targeting millennials. The company operates 631 stores in the US, Puerto Rico, and Canada. Express has a relatively simpler return policy, as compared to its peers. Let us take you through the return policy point by point.
How long does it take to return an Express product?
The period for return – 60 days. If you order any Express merchandise and you are not satisfied with it then you can make a return easily. Express accepts the returns of its products within 60 days of purchase, following its return policy. All the returns after 30 days of purchasing will not be accepted by the company and will be shipped back.
What to do if you lost your Express purchase slip?
If you have lost your purchase slip, no need to worry. Express store officials will conduct a courtesy search of their database to locate your original purchase. It will have the credit card information associated with the original transaction or your mobile number.
How long does it take to return an item to Express?
Return in the Express store. The items purchased offline can be returned to Express stores within 60 days of purchasing, just make sure that you have product receipt with you before going to the nearby store.
Does Express refund shipping?
Express will issue a refund in the form of the original payment; if you use a credit card, you will get a refund in your credit card. Shipping and handling costs are not refundable. Gift. 14 days.
How long does it take to return a product to Express?
Marketplace returns will not be accepted at Express stores. Returns must be made within 30 days of the order shipment date. Original cost of shipping is non-refundable and additional return shipping charges may apply.
How to return Brooklyncloth?
Instructions. In order to start a return please contact us via email at support@brooklyncloth.com or call (212) 812-2731 and provide your Express order number . We’ll email you a return shipping label for you to send back the item (s) you wish to return. Once we receive the returned item (s) we will refund your account.
How long do you have to return a camper?
Camper. If you wish to return an item (s), you have a period of 30 days from the date of receipt to return or exchange the item (s). The product must not have been used. The product must be returned in the condition in which it was sent, in the original packaging where possible.
Can you return merchandise from Express?
Merchandise marked as "final sale" are not eligible for return, exchange or store credit. Only merchandise purchased from express.com will be accepted for returns or exchanges. Merchandise purchased from other specialty stores or department stores must be returned to the store from which it was originally purchased.
How long does Express take to accept returns?
Express will accept your return for 90 days after the purchase date. Your original shipping costs will not be refunded and you will be charged for return shipping if you use the pre-paid shipping label. U.S. purchases, both online and offline can be returned to an Express store, but international purchases must go through the customer service department. Customers can call 1-888-397-1980 for instructions on international returns.
What is Express clothing?
Express, which used to be called The Limited, is a clothing store commonly found in large malls. The clothing company sells items for both men and women, along with accessories. The official website outlines the detailed return policy for both in store and online purchases.
How to return an item if you don't have a packing slip?
If you do not have the packing slip for an online order, you can log in to your account and print off another order detail page. Returning an item by mail: Your packing slip should have a return invoice and a pre-paid packing label attached. Peel off the return label and place it on the outside of your box.
How much is a pre-paid label?
The pre-paid label is valued at $6.99 so that amount will be deducted from your refund. If there is no pre-paid mailing label on your invoice, you can address your return to the returns department. You are responsible for paying shipping costs.
Can you return a gift receipt?
Gifts can also be returned by mail or in store. You need to bring the gift receipt to the store to receive credit for the return. If you return is processed by mail, there is a box on the invoice to credit the purchaser with the refund.
What happens if you exchange merchandise for greater value?
If the exchange is for greater value, you will need to pay the difference. We will not issue a store credit and we will not exchange merchandise for items of lesser value.
Can you return an item in store if you don't have a receipt?
If you do not have a valid receipt or if we cannot confirm your purchase in our system, you may exchange the item in-store for another item of equal value but no refund or credit will be issued. Shipping and handling fees are not refundable. Items with “Do Not Remove” tags must be attached in order to be returned.
What is not included in Express Cash?
All costs and expenses associated with the acceptance and use of Points and/or any Express Cash not included in the Express Cash description as being provided (including, but not limited to, all federal, state, and local taxes) will be the sole responsibility of the Express Cash recipients.
How long does it take for Express to adjust points?
Express will not adjust the number of Points in your Program Account after thirty (30) days from: (i) the date (as stated on the receipt) of a Qualifying Purchase made in store; (ii) the date of shipment for a Qualifying Purchase made online; or (iii) the date of any other engagement with Express.
Is Express a trademark?
TRADEMARKS: Express retains all rights regarding their trademarks, trade names, brand names and trade dress. These marks, names or trade dress, and all associated logos or images, are registered and/or common law trademarks of Express and are protected by U.S. and international laws and treaties.
Can you replace expired Express Cash?
Lost, stolen, or expired Express Cash Certificates or Program Coupons will not be replaced. Any gift cards, coupons, and vouchers issued as Express Cash are subject to the terms and conditions set by the issuer and/or set forth thereon.
Can Express revoke a license?
Any unauthorized copying, alteration, distribution, transmission, performance, display, or other use of these Materials is prohibited. Express may revoke this limited license at any time for any or no reason. All rights not expressly granted are reserved by Express.
Can Express cancel services?
Express may, in its sole discretion, and at any time, discontinue the Services or any part thereof (including, without limitation the Program), with or without notice, or may prevent your use of the Services with or without notice to you.
