What is the return policy for goat clean products?
We want you to be happy with your purchase, which is why we accept returns on New In Box, New No Box, GOAT Clean, apparel purchases, and accessory purchases that are in the same condition as when shipped. We do not issue refunds or accept returns or exchanges on special items.
How do I request a refund on my goat order?
To initiate a return, tap “Request Return” in the GOAT app when you receive your package or contact us here. Once we receive your return, the item(s) will be evaluated before your refund is made. Once we receive your return, the item(s) will be evaluated before your refund is made.
How long do I have to return my Sneakers?
Returns. You have 3 days to request a return from the date you received your sneakers. Once we process your return, we will refund you for the amount you paid, less the shipping costs to and from you. This refund will be issued in the form of GOAT credit to use on future purchases.
How do I Have my Goat storage items shipped back to me?
You can have your GOAT Storage items shipped back to you through the app by going to the Profile tab and tapping the Ship button. Once the items ship, you will be charged a fee.
Can I return shoes on goat?
You have 3 days to request a return from the date you receive your GOAT Clean purchases. Once we process your return, we will refund you for the amount you paid, less the shipping costs to and from you. This refund will be issued in the form of GOAT credit to use on future purchases.
Can I return goat shoes after 3 days?
You have 3 days to request a return from the date you received the item(s). To initiate a return, tap “Request Return” in the GOAT app when you receive your package, or contact us through the “Submit Request” button at the top of this page.
How long do GOAT returns take?
The item(s) will then go through our evaluation process which can take up to 7 days from receipt. Once approved, GOAT will refund you for the amount paid in GOAT Credit, minus the shipping costs to and from you, as well as any priority processing fee paid.
Does GOAT refund your money to your bank account?
The refund will be in the form of GOAT Credit, which can be used on any future GOAT purchases and never expires, subject to certain limitations. Once your refund is approved, the GOAT Credit will be deposited immediately into your GOAT account.
How do I cancel GOAT order after 3 hours?
If 3 hours have passed from when you placed the order and/or the seller has confirmed the order, then the order cannot be canceled. If neither have occurred, simply tap the Cancel button on the Orders screen. You may not cancel an offer after it has been accepted by a seller.
Can you return shoes on StockX if they don't fit?
Unfortunately, this isn't an option. StockX, as the company explains, operates on a live market and, due to its anonymous nature, they can't offer exchanges, refunds, or swaps. Yes, that's right – if you ordered the wrong size, you won't be able to swap it for another one.
How long do goats take to verify shoes?
Once we receive your sneakers, it typically takes 1-2 business days for authentication. As an exception, very unique or limited SKUs may require further verification and additional processing time. Your earnings will be available for cash out in the GOAT app as soon as our specialists have authenticated your sneakers.
Does GOAT refund stolen packages?
A missing package investigation can take anywhere between 7-10 business days and you may be required to sign and return an affidavit, among other requirements. Approved claims may be refunded in GOAT credit to be used towards a future purchase to allow you to replace your lost item as quickly as possible.
How long does it take to return a goat?
The Goat return policy gives customers 3 days to return items that don’t work for them. GOAT Clean items are eligible for a return, and refund is made in the form of store credit. Shipping and handling charges are not refunded.
How long does it take to return a floor and decor?
Floor and Décor has a simple 90-day return policy for all products. However, they do not return the installed products. Also, products that have been sold on discount might not be eligible for return if explicitly mentioned while purchasing.
Can you return a goat sneaker?
Goat is not the most generous retailer when it comes to returns. The Goat sneaker returns policy puts you on a tight noose of three days in which to test out your new purchase. And in the event of a return, you don’t get cash back, which can be disappointing if you’ve made up your mind you don’t want to shop at Goat.
Is it safe to buy with GOAT?
We aim to be the most trusted marketplace for sneakers, apparel, and accessories. That’s why, if a purchased item does not ultimately meet our standards, we can offer you support through our Buyer Protection Policy.
In which situations does the Buyer Protection Policy apply?
The Buyer Protection Policy ensures coverage for you, the buyer, in the event your item is:
What happens once I submit my request to GOAT?
Once your claim is submitted, a GOAT support specialist will follow up within one to two business days.
Does the Buyer Protection Policy cover all shipping methods?
GOAT’s extensive product offering is made possible by utilizing several different selling methods. These methods include:
How do you ensure shipping directly from sellers is safe?
The reviews you provide after accepting your order are important to us and our community of sellers as they help to create a safe and secure shopping network. By consistently providing feedback on your purchases, we are able to improve your experience and help our sellers continue to meet our quality standards.
What does the Buyer Protection Policy mean for me, the seller?
In the event your sold item falls within one of the categories outlined in the Buyer Protection Policy, you may experience one, or more, of the following:
Can a buyer review affect my seller standing?
We take shipping directly from sellers extremely seriously. We are always striving to create a positive experience and reviews enable us to build a safe and trusted selling community. Poor buyer reviews may cause us to evaluate your selling account, while positive buyer feedback can benefit your overall seller standing.
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Order Cancellation
- We reserve the right to cancel orders in our sole discretion. For sneakers, you may cancel your order within 3 hours of placing it or before it is confirmed by the seller - whichever comes first. If 3 hours have passed from when you placed the order and/or the seller has confirmed the order, then the order cannot be canceled. If neither have occurr...