What happens if you exchange merchandise for greater value?
If the exchange is for greater value, you will need to pay the difference. We will not issue a store credit and we will not exchange merchandise for items of lesser value.
Can you return Express Factory Outlet?
If you made your purchase at an Express Factory Outlet store, you must also return it to an Express Factory Outlet store. Third party branded products purchased online cannot be returned in stores. WITH A VALID RECEIPT. The refund will be equal to the amount of the price paid and in the original form of tender.
How to return items to Express?
Step-2: Visit your nearest Express store with a valid purchasing slip. Step-3: Produce the items and purchasing slip to store official and they will help you in processing your return.
What is Express clothing?
Express is an American fashion retailer of apparels or clothing products targeting millennials. The company operates 631 stores in the US, Puerto Rico, and Canada. Express has a relatively simpler return policy, as compared to its peers. Let us take you through the return policy point by point.
How long does it take to return an Express product?
The period for return – 60 days. If you order any Express merchandise and you are not satisfied with it then you can make a return easily. Express accepts the returns of its products within 60 days of purchase, following its return policy. All the returns after 30 days of purchasing will not be accepted by the company and will be shipped back.
How long is Express return policy?
Products covered under Express Return Policy. For most of its products, Express follows 60 days easy return policy. However, there are some products with some conditions attached, go through the table below to get an idea about product-wise return policy. When you are returning a product ensure that the product is in its original packaging ...
What to do if you lost your Express purchase slip?
If you have lost your purchase slip, no need to worry. Express store officials will conduct a courtesy search of their database to locate your original purchase. It will have the credit card information associated with the original transaction or your mobile number.
How long does it take to return an item to Express?
Return in the Express store. The items purchased offline can be returned to Express stores within 60 days of purchasing, just make sure that you have product receipt with you before going to the nearby store.
Does Express refund shipping?
Express will issue a refund in the form of the original payment; if you use a credit card, you will get a refund in your credit card. Shipping and handling costs are not refundable. Gift. 14 days.
How long do you have to return an item to Express Outlet?
The Express Outlet return policy is the same as the standard Express return policy. If you bought the item online, you have 60 days and two ways to send it back—mail it or take it to the store. When it comes to in-store purchases, the item must be returned to an Express store along with the receipt. Can You Initiate an Express Return Request Via.
How long does it take to return an Express item?
Returning an Express item by yourself requires following all the guidelines. Express will accept your return request if you initiate it within 60 days of your purchase. Whether you did the shopping online or in-store, you must start the Express return online: Access the Express Returns page.
How long does it take to get a return letter from Express?
According to Express, processing a return request may take up to 10 business days. When using our services, you do not have to wait for too long anyway! The return request letter will include a deadline, and the seller will have to respond by a certain date.
Can you return an item to Express Store?
The Express Store Return Policy. If you made a purchase at a store, the company does not allow you to send the items back by mail. Express will accept the products back only if you bring them to any Express store. If you are wondering how to carry out the Express return without the receipt, there is a chance to get a refund!
How to return an item if you don't have a packing slip?
If you do not have the packing slip for an online order, you can log in to your account and print off another order detail page. Returning an item by mail: Your packing slip should have a return invoice and a pre-paid packing label attached. Peel off the return label and place it on the outside of your box.
How long does Express take to accept returns?
Express will accept your return for 90 days after the purchase date. Your original shipping costs will not be refunded and you will be charged for return shipping if you use the pre-paid shipping label. U.S. purchases, both online and offline can be returned to an Express store, but international purchases must go through the customer service department. Customers can call 1-888-397-1980 for instructions on international returns.
What is Express clothing?
Express, which used to be called The Limited, is a clothing store commonly found in large malls. The clothing company sells items for both men and women, along with accessories. The official website outlines the detailed return policy for both in store and online purchases.
How much is a pre-paid label?
The pre-paid label is valued at $6.99 so that amount will be deducted from your refund. If there is no pre-paid mailing label on your invoice, you can address your return to the returns department. You are responsible for paying shipping costs.
Can you return a gift receipt?
Gifts can also be returned by mail or in store. You need to bring the gift receipt to the store to receive credit for the return. If you return is processed by mail, there is a box on the invoice to credit the purchaser with the refund.
What happens if you exchange merchandise for greater value?
If the exchange is for greater value, you will need to pay the difference. We will not issue a store credit and we will not exchange merchandise for items of lesser value.
Can you return an item in store if you don't have a receipt?
If you do not have a valid receipt or if we cannot confirm your purchase in our system, you may exchange the item in-store for another item of equal value but no refund or credit will be issued. Shipping and handling fees are not refundable. Items with “Do Not Remove” tags must be attached in order to be returned.