Additional return policy information
- You must have your receipt and valid government issued photo ID in order to return or exchange your product. ...
- Refunds will be made in the same form of payment originally used to make the purchase. What should I do if my item is damaged? ...
- Mattress purchases may be exchanged for another mattress one time within 90 days.
Full Answer
Can You reroll an IKEA mattress?
Yes, just probably not by yourself. If you have help, and can really get it tight, you can do it. Then make sure you either tie/tape it together well or use a vacuum resealable bag and suck the air out of it to take up the least amount of space po...
Can IKEA pick up returns?
The purchased items are then delivered to pick-up points ... at the mall picking up at a faster pace. “We are optimistic that our visitors will return to us,” Mirea says. On Dec 31, Ingka Group, whose core business is IKEA Retail, said it would be ...
Will IKEA accept returns of assembled furniture?
IKEA will not refund any assembled furniture even though their return policy on the receipt stated that they would accept all refund. They might as well state that the will not refund any products since 90% of their products required assembly.
What is IKEA exchange policy?
The Ikea refund policy does not apply to the following items:
- Plants – These can’t be returned to Ikea
- Cut fabric – can’t be returned to Ikea
- Custom countertops – can’t be returned to Ikea
- Products that are sold as-is: These products are sold at discounted prices, and therefore are no returnable as well.
- Mattresses: These can only be exchanged, and only within a 90 days timeframe.
Can I return a mattress to IKEA?
If you're not totally satisfied with your IKEA purchase you can return new and unopened products within 365 days, together with your proof of purchase, for a full refund. You may also return open products within 180 days, with your proof of purchase, for a full refund.
Can you get a refund on a mattress?
Fortunately, most mattress brands accept returns, with many retailers offering risk-free trials and full refunds.
Can I return my mattress to IKEA without receipt?
If you don't have your receipt, IKEA can try to use one of the following methods to find your purchase: Credit or debit card, gift card number, or an order number (if applicable).
Can you return opened mattress?
If the mattress has been unopened the customers can return it for 30 to 100 days. However, if you have unpackaged your mattress you can still return them within 30 days of purchase.
What does IKEA do with returned mattresses?
At a minimum, 80 percent of a mattress can be recycled, Ikea says. The fabric and foam can be turned into carpet underlay and the felt and cotton can be recycled into new felt and insulation. The wood is recycled into biofuel or other recycled wood products. The plastic and steel also are recycled.
Can I return a mattress if I don't like it?
Some shops will only offer an exchange or store credit, rather than a full refund. Some high street retailers will only accept returns if the mattress is unused, so it will need to be in perfect condition, undamaged and in its original packaging. That means you won't be able to change your mind once you've slept on it.
How do I return an opened mattress to IKEA?
You may exchange your mattress once within 365 days if you don't love it, provided that it is not dirty, marked or damaged. Simply take your mattress back to the IKEA store with your receipt and we will help you find one that suits you better.
How do I claim my IKEA mattress warranty?
Contact your local IKEA store. You will find the address and phone number in the IKEA Catalog or at IKEA-USA.com. Save your sales receipt as proof of purchase. Proof of purchase is required for the limited warranty to be valid.
How can I make my IKEA mattress more comfortable?
How To Make A Bad Mattress More Comfortable With 11 Ingenious ProductsInvest In A Quality Mattress Topper. ... Try Sleeping With A Body Pillow. ... Support Your Neck & Head With A Memory Foam Pillow. ... Sleep On Cooling Mattress Topper If You Get Hot At Night. ... Consider A Breathable, Cooling Mattress Protector.More items...•
Do Ikea mattresses have warranty?
IKEA mattresses are rigorously tested to comply with our strict standards for quality and durability as well as with the highest standards for residential use. This means that we can offer you a 10-year limited warranty against defects in materials and workmanship that covers mattresses from IKEA.
What happens to a mattress when you return it?
Your returned mattress will still find a good home with someone who needs and wants it. In most cases, when state law allows it, returned mattresses are donated to charities like the Salvation Army, women resource centers, or homeless shelters.
How does returning a mattress work?
They'll either take it to a donation center or back to their warehouse. This is the easiest solution, although it can sometimes be a headache to coordinate the delivery truck. You may have to re-box your mattress and prepare it for shipment yourself. This task is often a two-person job.
What is a mattress return policy?
If you don't open your mattress, you can initiate a full return or a full exchange immediately. Once your mattress is opened, you'll need to wait 30 days after delivery before you can do either.
Can a store refuse to give a refund?
In the U.S., there's no federal law that says merchants have to accept returns. However, retailers are required to provide a repair, exchange, or refund if a product is defective. And under the FTC's “cooling off” rule, you have the right to cancel some sales within three days of the purchase and get a full refund.
What happens to the mattresses that are returned?
Your returned mattress will still find a good home with someone who needs and wants it. In most cases, when state law allows it, returned mattresses are donated to charities like the Salvation Army, women resource centers, or homeless shelters.
How does returning a mattress work?
They'll either take it to a donation center or back to their warehouse. This is the easiest solution, although it can sometimes be a headache to coordinate the delivery truck. You may have to re-box your mattress and prepare it for shipment yourself. This task is often a two-person job.
You have up to 90 days to decide
It takes time for you and your new mattress to get used to each other. That’s why we give you 90 days to be sure you’re compatible. If the chemistry isn’t right, simply come back and choose another mattress. When you’ve found your perfect match, you can sleep easy for years to come with our free 10-year guarantee.
Love it or exchange it: Terms and Conditions
It is important to us that you love your new mattress. So if after a while you discover that it is too firm, too soft or too something else just bring the mattress back and simply change it for another.
Try it for up to 365 days
It takes time for you and your new mattress to get used to each other. That’s why we give you 365 days to be sure you’re compatible. If the chemistry isn’t right, simply come back and choose another mattress. When you’ve found your perfect match, you can sleep easy for years to come with our free 10-year warranty.
Love it or exchange it: Terms and Conditions
It is important to us that you love your new mattress. So if after a while you discover that it is too firm, too soft or too something else just bring the mattress back and simply change it for another.
365 days to change your mind
We will be happy to give you a full refund by the same method as your original payment for products that are returned with proof of purchase in new, unused and re-saleable condition and with the packaging. Smaller orders and articles with a total weight of less than 10kg, and can fit in a parcel of 60x50x50cm or less, can be returned using CollectPlus.
Love it or exchange it
It takes time for you and your new mattress to get used to each other. That's why we give you 90 days to be sure you're compatible. If the chemistry isn't right, simply come back and choose another mattress. When you've found your perfect match, you can sleep easy for years to come with our free 25-year guarantee.
You have up to 90 days to decide
It takes time for you and your new mattress to get used to each other. That’s why we give you 90 days to be sure you’re compatible. If the chemistry isn’t right, simply come back and choose another mattress. When you’ve found your perfect match, you can sleep easy for years to come with our free 10-year guarantee.
Love it or exchange it: Terms and Conditions
It is important to us that you love your new mattress. So if after a while you discover that it is too firm, too soft or too something else just bring the mattress back and simply change it for another.
How long does it take to return an Ikea mattress?
Ikea has a very friendly mattress return policy. You have two options. You can return (or exchange) it within 365 days of your purchase.
What is the best mattress for 2021?
Saatva Mattress - fantastic for all sleep positions, and is rated our Best Mattress of 2021.
Save time with your in-store return
The terms and conditions set out in this return policy apply to all goods purchased from an IKEA store or via the IKEA website in Australia. This includes any purchases made via phone.
How to return
Return to any IKEA store (excluding IKEA planning studios) for free 7 days a week.
Mattress exchange policy
Exchange your mattress or mattress pad once within 365 days of your original purchase if you don’t love it.
Good to know
Exchanges and refunds can be given where goods are faulty (other than any fault that was clearly communicated to you, or which ought to have been revealed by an examination of the product at the time of purchase), wrongly described, different from a sample shown to you, or does not perform the function.
How long does it take to return an Ikea mattress?
We are considering buying a mattress from IKEA. Their return policy says you can return them for store credit within 90 days. Does anyone know if the store credit then has to be applied to another mattress or could we use it for other stuff?
Can you spend a matress on another matress?
It has to be spend on an other matress. Remember it has to be in pristine condition when you bring it in. So pack it carefully.
