FootSmart's return policy in 15 seconds or less...
- Time Restrictions. You can return most FootSmart purchases for up to 60 days from delivery date. ...
- Cost of Shipping. FootSmart does not offer free return shipping, but they’ll issue you a refund for the purchase price minus return shipping costs.
- Exchange Options. ...
- Damaged or Defective Merchandise. ...
Full Answer
What is footsmart's return policy for unworn merchandise?
We recommend that you insure your package for the full value of the merchandise; FootSmart isn’t responsible for any lost packages. Address the package to: You can return unworn merchandise for up to 30 days from the date your package was delivered. All items must be returned in original shoe box/packaging and placed inside a shipping box.
Can I return items to PetSmart for refund?
Yes, you can return your items to Petsmart for a full refund within a 60 day time period from purchase. After the 60 day period has passed you can still return the item for a refund but the amount you receive will reflect the current sale price at the time of the return. Does Petsmart Have Free Returns?
What is the return policy for returns and exchanges?
Returns or Exchanges With a Receipt: 1 Receipts are valid for 60 days from date of purchase. 2 If a purchase is paid with cash, a refund will be issued in cash. 3 If a purchase is paid by check, a refund will be issued with a merchandise return card or cash following a 10-day waiting period from the date of sale for ... More items...
What are the terms of using footsmart’s online return system?
By using our online system, you acknowledge that you have read and agreed to the terms outlined on this page. If you purchase your own return label you are responsible for the return shipping costs. We recommend that you insure your package for the full value of the merchandise; FootSmart isn’t responsible for any lost packages.
How long can you return a FootSmart?
You can return most FootSmart purchases for up to 60 days from delivery date. Returns received after 60 days will be returned to you with no refund issued and a late returns processing fee may be charged.
Does FootSmart offer free shipping?
FootSmart does not offer free return shipping, but they’ll issue you a refund for the purchase price minus return shipping costs. Your refund will be processed within 15-21 business days and you will be refunded in your original form of payment.
FootSmart.com - Return process
I made an order and bought a pair of shoes from FootSmart website and the ones arrived were too small. I immediately contacted FootSmart customer care service and asked for an exchange for a bigger size. They said that was not possible because that was the last pair.
FootSmart.com - Slippers
I am a repeat customer of Footsmart. In early October 2015 I ordered a pair of slippers for my 91 year old mother. When they arrived, she tried them on, walked across her living room on carpet and...
FootSmart.com - Quality was terrible and soles were lost
My wife bought one pair of shoes from Footsmart. We were on holidays and she took these shoes with her. But after 3 days she told me that the sole started to separate from the shoes. When we returned home these soles were lost already and we contacted the seller.
FootSmart.com - Return Policy
HORRIBLE RETURN POLICY. Footsmart may appear to have good prices on some things. However, should the order be anything but perfect, don't expect any help from customer service and be aware that they will charge you to return an item. Their return policy is unreasonably narrow and rigid.
FootSmart.com - Defective Merchandise
I ordered a "Pedinova III Nail Care System" from FootSmart on January 16, 2014 for 119.99. I have tried to use it on my feet to remove dead skin. It will work for about a minute or two and then shut off. I have to wait about ten minutes to get it to work again. I called FootSmart to ensure that I was using it properly.
FootSmart.com - overcharged
I received a pair of shoes I ordered today and I was charged postage, and the catalog I ordered from was supposed to be postage free for any item over $49. My shoes were $69.99. I was supposed to enter a code into the order form (on-line) to get free postage, and I did that numerous times, being told that I had the wrong code.
FootSmart.com - Will not Exchange or refund my money
My father purchased a pair of orthopedic shoes size 12 with a large width on my birthday on May 18th for $164.69. The shoes came and did not fit correctly so I returned them footsmart and asked for a smaller size 10.5 with a normal width. I did this within the 60 day return policy, however footsmart sent me the exact same pair of shoes.
What Is Petsmart Return Policy?
Petsmart has a pretty extensive return policy that allows customers to return items for a full refund within 60 days of purchasing your item, providing you have the receipt.
Can You Return An Item To Petsmart Without A Receipt?
Yes, per the return policy you can return an item without a receipt if you bring a valid ID to any store. In this case, however, you will only receive a gift card for the amount and this is not redeemable for cash.
How To Return My Petsmart Products
You can return any items purchased in store or online from Petsmart to a Petsmart store with the receipt/invoice and the original packaging.
How Strict Is The Petsmart Return Policy?
The Petsmart return policy seems pretty lenient. Not many stores will allow you to return products without a receipt and Petsmart doesn’t seem to have any problem with it.
Petsmart Exchange Policy
Petsmart allows for exchanges on most products (not prescription medication, however). If you wish to exchange an item you can do so at any store and they will credit any remaining positive balance to your original payment method or a gift card.
Petsmart Refund Policy
If you wish to receive a refund you can do so with a valid receipt to the original payment method used at the time of purchase. Otherwise all refunds will be issued on gift cards for the current sale amount at the time of your return.
What Are The PetSmart Return Exceptions?
Some items can’t be returned to Petsmart even with a valid receipt if you try to return it outside of the 60 day period. These include electronic merchandise like fences and shock collars, tools for grooming like brushes or flea combs, non-prescription medications or vitamin, and filters or pumps.
How to return a PetSmart order?
To return an item in store that was purchased at petsmart.com, simply bring the product in its original packaging plus the packing slip or the shipping confirmation email as proof of purchase to any PetSmart store . If paid for by credit card, the card used to purchase the merchandise is required so that your return can be credited to the same card (minus the cost of shipping and gift wrapping). If you do not have the same credit card that you used to make your petsmart.com purchase, or used a payment method other than a credit card for your order (such as PayPal ), you'll receive a merchandise return card for the appropriate amount. Merchandise return cards can be used for future in-store purchases and cannot be redeemed for cash. Prescription medication items cannot be returned in our stores.#N#To find a retail store near you, use our Store Locator or call (888) 839-9638.
What to do if you are not satisfied with a PetSmart purchase?
If you're not satisfied with a product purchased in the store, simply bring the product in its original packaging and in new or salable condition to any PetSmart store to be returned.
How long are receipts valid?
Receipts are valid for 60 days from date of purchase. If a purchase is paid with cash, a refund will be issued in cash. If a purchase is paid by check, a refund will be issued with a merchandise return card or cash following a 10-day waiting period from the date of sale for the appropriate amount.
Can You Return Pet to PetSmart?
Yes if you are ever around the PetSmart store you can see they sell some animals like snakes, mice, rats, hamsters and other pets. You need to return one of these animals, you have to return it within 14 days of purchase.
Can You Return Fish to PetSmart?
PetSmart has a 2-week return policy for fish. Therefore, you have to bring the fish with the store receipt to the PetSmart store. PetSmart will be arranged for a refund or exchange if you prefer.
Can You Return Hamster to PetSmart?
For hamsters, returns are similar to the PetSmart pet return policy. You can return your hamster to the PetSmart Store within 14 days of purchase. You can bring your dead hamster with the original receipt to the store and receive your money back.
Return Opened Food
Suppose you bought a 40-pound bag of dog food only to have Fido turn his nose up to it.
Does PetSmart Accept Return Without Box?
Customers satisfaction is very important to PetSmart. If you are not satisfied with the product, you can return it within 60 days of purchase with the original receipt. And you will receive your refund in 3-7 business days.
PetSmart Return Animals Policy
Yes, PetSmart has 14 days return policy for animals like snakes, iguanas, rats, hamsters, fish or many more. Therefore, If you need to return one of these animals, you can return it within 14 days of the purchase.
PetSmart Return Policy Canada
If you are not satisfied with an item and return in-store which one you purchased at petsmart.ca. Then you have to bring the item to the store in its original box plus the packing slip and the shipping confirmation email as proof of purchase to any PetSmart store.
