- If you need to return an item, please contact your local branch or online with your order number and details about the product you would like to return. ...
- A valid receipt of purchase
- Goods are in pristine condition, unopened and in original packaging (we do not offer refunds on certain items, please refer to section (g) for further details)
Full Answer
Can I Return my in-store purchase to a Glassons store?
In-store purchases are unable to be returned to our Distribution Centre for a refund/exchange. If you purchased your item from a Glassons retail store but are unable to get to a store to return/exchange your item, please phone the store you purchased your item from, the store staff will be very happy to help you resolve this issue.
What is glasses USA's return policy?
GlassesUSA.com offers a no-questions-asked, free returns policy. You can return any item you purchased as long as you initiate the process within the specified time frame: When you make a return within the required window, you may qualify for a refund, exchange, or store credit.
What is the return policy for items?
That's why we have a lenient returns policy that allows you to get a full refund for any products that you're not happy with. From receipt of your order you have 30 days to return items with proof of purchase. Returned items must be in new, unworn condition, with tags still attached.
How long does it take for Glassons to process returns?
It can take up to 14 days for us to receive your return depending on your location and which postal service you use. We recommend you send your return parcel on a tracked service as all returns remain the responsibility of the purchaser until received by Glassons.
Does glassons return?
We can either give you a full refund on the item(s), or exchange them for another style, size or colour that you may prefer.
How long does it take for glassons to refund?
As above, refunds will take 1 – 2 business days to be processed. A receipt will be emailed to you as soon as the refund has been processed on our end. Dependent on your bank's timeline, your refund will come through within 1 – 2 business days.
What country is glassons from?
New ZealandGlassons is proud to be a New Zealand heritage company founded in the early 1900's, retailing in New Zealand for over 90 years and more recently in Australia, we have offices based in Auckland and Sydney.
Is glassons only in Australia?
If you do not have a Glassons store in your local area please remember that our online shop is open for everyone in Australia and New Zealand, 7 days a week, 24hrs a day and shipping is FREE on orders of $50 or more!
Can I return sales items glassons?
Yes you are able to return sale items purchased online to a store xx" / Twitter.
Where do glassons make their clothes?
Our supply factories are located in: China. India. Bangladesh.
How old is hallensteins?
New Zealand Clothing Company Building (1883) That led to the opening of the first Hallensteins store proper, in the Octagon, offering shoppers, as they boasted, 'a single garment at wholesale price'. By 1900 there were more than 30, initially selling women's clothing as well as men's.
What company owns glassons?
Hallensteins Brothers Hallenstein Brothers (often shortened to Hallensteins) is a men's fashion, street and lifestyle retailer.
Who owns glassons fashion?
Tim Glasson has run the business since the 1960s, when his father Charles handed over the company that had started in the early 1900s as an open-to-the-public warehouse.
Who are the models for glassons?
The girls of Glassons.New face Amberley (N Model Management).Casey Lee (Red 11).Derya (62 Models) and Alyssa.Ella (Clyne).Emily S (Clyne).Esther (Nova).Katie (Clyne).Seon (Clyne).More items...•
Is glassons a good place to work?
Is Glassons a good company to work for? Glassons has an overall rating of 3.3 out of 5, based on over 181 reviews left anonymously by employees. 50% of employees would recommend working at Glassons to a friend and 49% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.
When did glassons open in Australia?
Signalling the brand's seventh Queensland store, Glassons has developed a devoted fan base since making its mark on the Australian retail landscape in 1996, and now has over 65 stores spanning Australia and New Zealand.
Why does it take so long to get a refund on a debit card?
There are two primary reasons: The easy one: Merchants don't have as much motivation to process a refund as they do to process a purchase that will put money in their pockets. The second reason: It's a bit of an illusion.
Why does it take 3 to 5 days for a refund?
Many of these processes in the banking ecosystem are not fully automated and require manual oversight. Given the number of parties involved and the variance in their processes to handle refunds, it takes 5-10 days for them to be credited back to the customer account.
Can your bank speed up a refund?
Credit card refund times vary by merchant and bank, with some taking a few days and others taking a few months. You can get a faster credit card refund by asking for your refund as soon as possible, submitting your request in writing and getting a receipt, knowing the code, learning the rules, and being persistent.
Do refunds go through on weekends?
The IRS doesn't issue refunds on weekends because ACH transactions through the Federal Reserve only happen Monday-Friday.
How long does it take for Glassons to receive a return?
It can take up to 14 days for us to receive your return depending on your location and which postal service you use. We recommend you send your return parcel on a tracked service as all returns remain the responsibility of the purchaser until received by Glassons.
What is the phone number for Glassons?
If you have received an item you believe to be faulty, please contact our customer service team on webadmin@glassons.com or NZ: 0800 GLASSONS or AU: 1800 838 448 (during business hours) so that we can resolve the issue for you.
Is Glassons liable for any damages?
Glassons shall not be liable to you or any third parties for any direct, indirect, special, consequential or punitive damages allegedly sustained arising out of your access to or inability to access this website. This includes viruses alleged to have been obtained from this website, your use of or reliance on this website or any of the information or materials available on this website, regardless of the type of claim or the nature of the cause of action. By your use of this website, you agree that you are using this website solely at your own risk.
Is Glassons a trademark?
Glassons is a trademark of Hallenstein Glasson Holdings Limited. The copyright and other intellectual property rights in the material contained in this website are protected by Hallenstein Bros. Ltd. Any reproduction or use of any of the contents of this website without the express written consent of Glassons is prohibited.
Is Glassons a company?
Glassons is a New Zealand owned company. Glassons.com gives customers convenient, quick, easy and secure shopping. Products displayed on this site can be purchased using secure online Mastercard, Visa, and American Express transaction facility.
Can you access Glassons servers?
Other than connecting to Glassons' servers by HTTP requests using a web browser, you may not attempt to gain access to Glassons' servers by any means including, without limitation, by using administrator passwords or by masquerading as an administrator while using this website or otherwise.
Is the price of a book correct?
All prices are correct at time of publication; however we reserve the right to alter prices for any reason.
Do you have to register to be a member of Glassons?
You will be asked to register as a member of glassons.com. Apart from the many member benefits, including receiving emails containing special deals, your shopping address details will be filed saving you the effort of entering these details each time you checkout. If you do not want to register as a member you will still be able to make a purchase. Your personal details and postal address will not be saved and you will not receive promotional communications.
Does Glassons offer free returns & exchanges?
No. Based on our last check on April 6, 2019, Glassons was not offering free return policies. Check the full discussion for updated information.
Can you use Glassons coupons?
You can use Glassons coupons to unlock discounts at their website. View 2 active coupons.
Does Glassons ship internationally?
Yes. As of April 6, 2019, Glassons does offer international shipping policies. View the discussion thread for more details.
Is Glassons free on Knoji?
Get verified for Glassons and control your brand's voice and content on Knoji. It's 100% free. Get verified now
How to opt out of Glassons email?
You can choose to opt out of email promotional communications by clicking unsubscribe in the body of the email or by replying STOP to any SMS communication.
How to change your personal information on Glassons?
To access your information on the Glassons website, simply sign in to your account using your email address and password, and you will be able to edit your personal information in your account profile.
Why do we use cookies?
For example, we may use cookies to enable you to use certain website features, remember the items in your shopping cart, store your preferences, recognise you when you return to our website, track your orders, and monitor and maintain information about your use of our websites. Cookies may also be used to collect transaction information needed by a scrip or loyalty program to which you have authorised us to provide your personal information. (See the section entitled, "Does Glassons share my information?" above.)
What is GDPR in California?
Data Protection Regulation (GDPR) as it applies to European Union (EU) residents who interact with us, as well as requirements under the California Consumer Privacy Act (CCPA). Where the terms ‘information’ or ‘personal information’ are used in this policy this is a reference to both ‘personal information’ as defined in the Privacy Act and to ‘personal data’ for the purposes of the GDPR (if applicable).
How long does it take to get your name removed from Glassons?
It may take up to 10 working days to process your email request, during which period you may continue to receive communications from Glassons.
What is the right to data portability?
The right to have your personal data provided to you by us in a structured, commonly used and machine-readable format and transmitted to another data controller. This is known as the right to data portability.
What is the right to request that we erase your personal data in certain circumstances?
The right to request that we erase your personal data in certain circumstances ( the right to be forgotten) for example when the data are no longer necessary for the purpose for which we collected them.
Where Does GlassesUSA.com Receive Returns?
After you initiate the return process with GlassesUSA.com, they will send you a shipping label with an address specific to your region.
Are Any GlassesUSA.com Products Non-Returnable?
While you can return glasses and unused contact lenses within specified timeframes, you cannot return used contact lenses. Any contact lenses you wish to send back to GlassesUSA.com must be in their original, sealed packaging.
How Long Does It Take To Process Refunds?
The refund process lasts 10–14 days. That timeframe may change depending on the method of payment on the original order. If you paid by credit card, the refund may appear on the following month’s statement.
How Long Does It Take To Receive Store Credit?
You will receive store credit up to 30 days from the return approval. Store credit will be emailed to you and may take an additional seven days to show up in your inbox.
What to do if you lose your tracking number?
If you lose your tracking number, don’t worry—you can email the company directly to get a copy.
Can you return glasses USA?
GlassesUSA.com offers a no-questions-asked, free returns policy. You can return any item you purchased as long as you initiate the process within the specified time frame:
How to return glasses to USA?
1. Go to the returns form page on the GlassesUSA.com website. 2. Fill in the order ID and the email address you used when ordering the glasses. 3. Print the prepaid return shipping label and put it on the envelope containing the glasses you’re returning. You’re done.
How long does it take for a refund to be processed?
Refunds normally take 10-14 days to be processed. You’ll be able to see the refund on your card statement depending on your method of payment. If you paid with a credit card, it might only appear on your card statement in your next billing cycle.
How long do you have to return eyeglasses after delivery?
However, if you are not completely satisfied with your eyeglasses within the first 14 days after delivery (for contact lenses, 30 days), you are entitled to a refund, product exchange, or a 100% store credit. No questions asked and hassle-free. How to Return Your Glasses. 01:00.
How long does it take for a store credit to show up on eBay?
Your store credit will be sent to you via email up to 30 days from processing your returned item. It may take up to 7 business days to show in your inbox.
How long do you have to return glasses?
You can return your glasses no questions asked and hassle-free for any reason within 14 days of receipt. You can also get our 20/20 enhanced coverage for one year, which includes prescription changes, repairs and damage from normal wear & tear.
How long does it take to get 100% store credit?
If you're returning an item within 14 days of receiving it, you're eligible for 100% store credit. It'll be sent to you within 30 days from processing your return.
Do you need a shipping label?
You don't need to. Your shipping label includes all the necessary details. All you need to do is paste it on your package and drop it in the nearest drop box.