What is GNC’s return policy for customer purchases?
Customers can return their purchase with a valid sales receipt, GNC.ca digital packing slip, or verification of purchase date, tender and amount paid via a loyalty customer’s Transaction History within 30 days from the date or purchase.
How long does it take to exchange at GNC?
Exchanges will be offered on GNC brand products within 30 days from the purchase date with or without a sales receipt, GNC.com packing slip, or verification of purchase date, tender and amount paid via a loyalty customer’s Transaction History with a valid photo ID.
How do I exchange items at GNC without a receipt?
In the absence of a sales receipt, GNC.com packing slip, or verification of purchase date, tender and amount paid via a loyalty customer’s Transaction History, an exchange will be offered on any GNC brand product based on the lowest sale price or Member Price within the last 60 days with a valid photo ID.
Can I get a refund on Alipay purchases made on GNC?
AliPay: AliPay purchases made on GNC.com are non-refundable. You may refer the customer to the AliPay Customer Service team (+8657195188). GNC Memberships are non-refundable. *If the product came in a box or a container, you need to bring it along also in order to receive an exchange or a refund.
Can you return an opened product to GNC?
As a part of its “make the customer happy” goal, GNC allows you to return the product within 30 days from the purchase or order date. The item you'll be returning can be unopened, opened, or used, but it must be in good condition.
How do I return a product I ordered online?
Most businesses with an online store have a return policy in place....Read the store's return policy. Before you purchase anything, carefully read through the store's policy about how to return something you ordered online. ... Keep the original packaging. ... Take photos of any damage or defects. ... Start the return process ASAP.
Can I return to store if I bought online?
Returns are usually a viable option, but shipping an order back to the retailer can be a hassle, especially if the product won't fit in your mailbox....Retailers That Let You Buy Online and Return In-Store.StoreReturn Time FrameOther DetailsAutoZone90 daysIf no receipt, must contact customer support for transaction information35 more rows•Dec 27, 2021
How long do I have to return an item bought online?
When you buy an item online, by law, you have 14 days to return it. And that's 14 days from when it arrives. That's because under the Consumer Contracts Regulations, you have the right to see a product in its actual form (rather than just simply a photograph) before making your final decision.
How do I send a return package?
0:191:31How to Return Mail - YouTubeYouTubeStart of suggested clipEnd of suggested clipIf you've already opened the package try to keep the original contents intact. Open packages requireMoreIf you've already opened the package try to keep the original contents intact. Open packages require new postage.
Are return labels free?
Return labels cost nothing unless they're used Besides wasting paper, including return labels in your packages costs nothing if your customers never use them.
Am I entitled to a refund if I change my mind?
But if you simply change your mind about something you bought in a shop and decide you don't want to keep it, you do not have any rights under consumer law. Some shops offer to accept returns and give you an exchange or refund within a certain amount of time after the purchase.
Can a retailer refuse a refund?
For products bought in a shop, you do not have a legal right to a refund because you change your mind. If you bought the goods online, in most cases, you have 14 days to change your mind and get a full refund. Read more about shopping and shopping online.
How long does a buyer have to return an item after a case is opened?
It is most definitely 5 business days. If you go into your returns center and click on the details for the return, there will be a line at the top stating something like “We have asked the buyer to mail the item no later than (insert date here).” That date is 5 business days after you accepted the return. Correct.
What happens if I return something after 30 days?
If it's broken After 30 days, the retailer can give you a repair or fair replacement, but you're not entitled to a refund.
How many days do I have to return an item?
Most sellers give instructions on how to return items, and often include returns labels with your order. You usually have 14 days to return the item after telling the seller - check your terms and conditions for how long you have.
In what circumstances can you insist on a refund?
If a consumer cancels their contract of sale with the seller, they are entitled to insist on a full refund. A seller may not insist the consumer receive another form of remedy (such as repair or replacement goods) or insist that the refund be issued as store credit.
Do I have to pay shipping to return an item?
You pay for return shipping if you're returning the item because you changed your mind, and the seller's return policy states that buyers are responsible for return shipping. Learn more about what to do if: The seller is paying for return shipping. You're paying for return shipping.
How do I print return labels?
0:021:24Stamps.com - How to Print Return Shipping Labels - YouTubeYouTubeStart of suggested clipEnd of suggested clipFor select the highlighted return label button choose who will email the label we suggest havingMoreFor select the highlighted return label button choose who will email the label we suggest having stamps com send the label for. You. Select continue enter your recipients.
How long do you have to return a GNC product?
If you received a faulty or damaged GNC product, you have every right to return it. The deadline for that type of return is 30 days from the delivery date.
How long does it take for GNC to refund a return?
Once GNC revises your return, it will issue a refund within 30 days of receiving the product.
What to do if a retailer accepts a return?
If the retailer accepts your return, mail the product along with the return approval confirmation number and proof of purchase. The shipping address is:
Can you exchange a GNC item for another?
If your item is well preserved, you can exchange it for another one or get a full refund. GNC doesn’t reimburse the costs of:
Does GNC accept cash on delivery?
GNC doesn’t accept Cash on Delivery (COD), and you are responsible for the shipping charges. If the reason for the return is a manufacturer or shipping error made by GNC, the company will reimburse your shipping costs.
Does GNC accept returns?
GNC accepts product returns purchased from Amazon or other authorized retailers. What you need to do to get a refund or exchange is:
Does GNC refund money?
GNC is open to all return requests, but that doesn’t guarantee you that your item will be refunded. There are specific cases in which GNC won’t give you your money back.
GNC Exchange Policy
Within 30 days of purchase, any product, with or without slip, can be exchanged for GNC items. You can exchange your returns whether they are open, not open, used, or unused. Provide the invoice receipt or a digital packing slip for exchange.
GNC Refund Policy
Return the item within 30 days of purchase for a complete refund. GNC’s refund policy is depending on how you paid for your purchase, and you will receive a return in the same way.
How long does it take to get a refund from GNC?
All products are refundable/exchangeable within 30 days from the date of your order from GNC.ca or payment made in a GNC Retail store with a valid sales receipt or GNC.ca digital packing slip.
What is a GNC gift card?
Merchandise Credit (GNC Gift Card):If the customer returns an unused, unopened, used or opened GNC product without a receipt and does not wish to process an exchange for a product, a GNC Gift Card will be issued. The GNC Gift Card will be issued for the product value as outlined in the Exchange policy. A return where the original payment was a GNC Gift Card will be issued another GNC Gift Card as a Merchandise Credit.
How to find digital packing list?
Find and print your digital packing list, which you can find in your email by searching “orders@orders.gnc.ca,” and enclose with your item . Be sure to keep this email for your records. If you cannot print out your digital packing list, please include your order number, billing name, and address with the item on a separate piece of paper.
How to contact GNC for a defective item?
If you receive a damaged or defective item, contact a Customer Service Representative within 30 days of delivery at 1-866-795-6476. Please supply the Representative with your order number and item number from your original confirmation e-mail. The Representative will also need your e-mail address and phone number. GNC.ca will make every reasonable effort to replace the item in a timely manner. We cover shipping charges if there was damage to the item due to shipping.
How to contact the customer service department at a syslogan?
To contact our Customer Service Department by phone, please call 1-866-795-6476.
Why do you need to keep tracking number when returning a package?
Keep the Return Tracking Number from the package you are returning to ensure that the package is returned to the warehouse.
Can GNC sell to unauthorized sellers?
GNC products sold by unauthorized sellers. GNC is unable to control the quality of GNC products sold by unauthorized sellers.
What is the status of a GNC order?
The status of your order is supplied by www.gnc.ca, and represents what is happening with your order between the time you place it and the time it ships from our warehouse. Once your order leaves our warehouse, it is handled by a carrier (such as FedEx or USPS) that may provide tracking information until your order is delivered*. The tracking information is accessible from Your Order History on our website when it becomes available.
How to check my GNC order history?
Visit the website. Sign In for Your Order History at www.gnc.ca 24 hours a day. If you signed up for a GNC.ca account, you may view information about your most recent orders (including tracking information) as well as past orders.
How is order status different from tracking information?
The status of your order is supplied by www.gnc.ca, and your order status between the time you place it and the time it ships from our warehouse. Once your order leaves our warehouse, it is handled by a carrier (such as FedEx, USPS or UPS) that may provide tracking information until your order is delivered*. The tracking information is accessible from Your Order History on our website when it becomes available.
What is backorder notice?
Backorder Notice. This e-mail informs you that an item from your order is not available for immediate shipment and will ship when it is available. Your credit card is charged when the item is shipped. When the item is available to ship, we will send you an e-mail with your order number. Keep this e-mail for your records.
What does it mean when you receive an email confirmation that your order has been shipped?
Shipment Confirmation. This e-mail confirms that your order, or part of your order has shipped. You may receive multiple e-mails depending on the items you selected, or if you ordered multiple items and they were shipped separately. The arrival time of your order depends on the shipping method selected, item selected, and your shipping location.
How long does it take for a package to be tracked?
However, it may take up to 3 full business days before the package is checked into the delivering carrier's tracking system after shipment. That means even though your package has already shipped from our warehouse and is on its way to you, the carrier may not be able to provide any information about your package for up to 3 full business days.
How to contact a customer service representative?
Contact a Customer Service Representative immediately by calling 1-866-795-6476. Please have your order number available when you call. If there is extensive damage to the package, refuse the order and contact a Customer Service Representative immediately by calling 1-866-795-6476.
