Can you return an opened item to IKEA?
It's OK to change your mind! If you're not totally satisfied with your IKEA purchase you can return new and unopened products within 365 days, together with your proof of purchase, for a full refund. You may also return open products within 180 days, with your proof of purchase, for a full refund.
Can you return items to any IKEA?
You can return your item to any IKEA store with proof of purchase and ideally with the original packaging. Obviously many items sold by IKEA are large so may require a pickup, which they are able to arrange for you - but this option is not available in all areas so you will need to contact IKEA.
Can I return an IKEA item without box?
As long as you have your receipt, you have about six months to return opened items to IKEA. You can even make returns without the original packaging. Just make sure your product isn't dirty, stained or damaged.
Do I need to disassemble IKEA return?
Do I Need To Disassemble IKEA Furniture Before Returning It? No, you do not need to disassemble IKEA furniture back into flatpack form to return it. According to the IKEA return policy, they will accept all assembled furniture items as long as it is in good condition and within 365 days of purchase.
How do I get a refund from IKEA?
Refunds will always be made back to the original method of purchase. We will give you a full refund when products are returned to us with proof of purchase in new, unused and re-saleable condition, with the packaging. You can return most of our products to any IKEA store.
Can you return damaged items to IKEA?
Regardless of your issue, you can always visit your local IKEA store and we will find a solution for you. If your item is damaged, bring you damaged item and proof of purchase. If you are missing an item, bring you order confirmation.
How long do IKEA refunds take?
In most cases, you will receive an email from IKEA confirming that your refund has been processed within a few days of returning your item. However, it can sometimes take up to 14 days for IKEA to process refunds, so please be patient if you don't see the funds in your account straight away.
365 days to change your mind
We will be happy to give you a full refund by the same method as your original payment for products that are returned with proof of purchase in new, unused and re-saleable condition and with the packaging. Smaller orders and articles with a total weight of less than 10kg, and can fit in a parcel of 60x50x50cm or less, can be returned using CollectPlus.
Love it or exchange it
It takes time for you and your new mattress to get used to each other. That's why we give you 90 days to be sure you're compatible. If the chemistry isn't right, simply come back and choose another mattress. When you've found your perfect match, you can sleep easy for years to come with our free 25-year guarantee.
Save time with your in-store return
The terms and conditions set out in this return policy apply to all goods purchased from an IKEA store or via the IKEA website in Australia. This includes any purchases made via phone.
How to return
Return to any IKEA store (excluding IKEA planning studios) for free 7 days a week.
Mattress exchange policy
Exchange your mattress or mattress pad once within 365 days of your original purchase if you don’t love it.
Good to know
Exchanges and refunds can be given where goods are faulty (other than any fault that was clearly communicated to you, or which ought to have been revealed by an examination of the product at the time of purchase), wrongly described, different from a sample shown to you, or does not perform the function.
What IKEA Return Policy for No Receipt?
Without a receipt: Your purchased receipt is required for all returns and exchanges. Refunds will be issued in the same form of payment.
How long is the IKEA mattress warranty?
Once you have completely purchased a mattress, IKEA provides a free 25-year guarantee on your mattress.
How many times can you exchange a mattress?
You’ll have to exchange it for another mattress and you can only do this once within a 365-day window.
Does Ikea refund sofas?
Once there, IKEA staff will inspect the sofa and process your refund via the same method of payment you used to make the purchase.
Where is Ikea located?
IKEA Store sells Home appliances and furniture. It’s a multinational company located in 60+ countries around the world like the USA, Canada, UK and many more.
Do some products have return exceptions?
Yes, Some of the products have return exceptions.
Can You Return Pillows Or Duvets To IKEA?
IKEA accept return only unopened and unused pillows and duvets within 365 days from the date of purchase as of 2021 at any IKEA store. You have to show an original receipt or Ikea card number as proof of purchase and the money will be refunded to the same method that was used during the purchased item.
How long does it take to return an item to Ikea?
In General, if you are not satisfied with your purchase, you may return/exchange the item in an IKEA within 1 year (365days). Return with receipt, it will refund you in the form of payment you used for the purchase (must be back to the same card you’ve used). Return without receipt, know the exact day and amount of the purchase if paying with card, or else they might just give you store credit.
Why do companies tighten their return policies?
Generally speaking, in the retail sector, the only reason companies ‘tighten’ the return policies is because they discover that there is an unacceptable amount of abuse happening.
Where is IKEA from?
The big blue and yellow giant from Sweden shows some impressive numbers in sales. And this is a fact. But most people tend to ignore what really sets IKEA apart from the rest of the retailers. And I can tell you what (I am professionally giving seminars over this stuff).
Does Ikea sell like crazy?
This simple concept has enables IKEA to sell like crazy, and undercut its competition, because they actually can make their furniture items cost less, without that shipping, transportation and assembling thing. Add to this that everything needed to assemble the furniture is included in the box, or can be easily found in every home, and you obtain an incredible product (s).
Is there a safety concern for retail in 2020?
Additionally, 2020 has been a unique period for the retail sector. There are obviously safety concerns due to the worldwide pandemic. For certain types of companies, I think it is perfectly understandable why they would want to limit or halt incoming inventory returns that have been previously handled by customers.
Is Ikea expensive?
You may think IKEA is expensive, but that’s because you haven’t seen just how expensive furniture can really get. For what it is, compared to what it’s up against, IKEA is affordable.
IKEA Have Good Return Policies
IKEA is not as strict as some companies when it comes to their return policies. They allow for all kinds of situations and circumstances. While it is not a no-questions-asked policy, as that would not be sustainable, they offer many options and have decent return times.
Returning Unopened IKEA Products
IKEA will allow you to return any unopened, new product within a year (365 days) as long as you have proof of purchase. Not only that, but you can get a full refund.
Returning Opened Products
You have 180 days (nearly 6 months!) to return an opened product. If you have the proof of purchase, you can even get a full refund.
Returning Used Products
Returns on used products depend on an evaluation by IKEA. If the item is under warranty (which starts on the day of purchase) and you have proof of purchase, your item will be evaluated to determine whether the situation falls under the warranty terms.
Returning Assembled Products
Assembled items are included in the no-nonsense return policy. If you would no longer like to keep the item, you can return it to IKEA as long as it is still in good condition and is unused. IKEA will likely take the item back after subjecting it to their return policy procedures.
Online Returns
For small items from online orders, you can either take the item to the Exchanges & Returns department, or you can return the item via mail. If you are going to return the item through mail, you will need to follow the instructions on the return slip ( example of a return slip ).
Gift Returns
If you created a gift registry with IKEA but received duplicates, you simply need to print a return receipt from your gift registry account. With this, you can return a gift and receive a gift card amounting to the item’s value.
