Full Answer
What is Dolls Kill's refund policy?
Here’s what you should expect from each refund method: Dolls Kill doesn't offer exchanges for returns. If you would like to get another item, your safest bet is to return the initial purchase, choose the store credit refund method, and then place a new order.
How long does Dolls Kill take to process returns?
Dolls Kill returns within the U.S. are usually processed in seven days. There are two options to choose from in terms of refunds: Here’s what you should expect from each refund method: Dolls Kill doesn't offer exchanges for returns.
Where can I return a Dolls Kill item in La?
If you do live in L.A., go to 415 N Fairfax Ave, Los Angeles, CA 90036, present your receipt, and the staff will process your return. Dolls Kill returns within the U.S. are usually processed in seven days.
What is the return policy for final sale items?
We can accept returns that are postmarked and shipped out within 30 days of order date with these conditions: FINAL SALE ITEMS: Panties, underwear, custom items, make-up, gift cards, electronic gift certificates, items marked as "Final Sale", and store credits are all final sale items.
Can you return stuff on Dolls Kill?
We accept returns within 30 days of your order being delivered to you. Any items returned that fall outside of our policy will be discarded and the refund amount adjusted accordingly.
What age group is Dolls Kill for?
18 to 25Co-founder Farahi attributes the growth to the uniqueness of the company's product line, which he describes as a one-stop-shop for women 18 to 25 who previously had to seek out creative looks from a variety of online, thrift and big box retailers.
Is Dolls Kill an actual store?
Dolls Kill was the fastest growing private company in the San Francisco Bay Area based on revenue percent growth in 2014. In the summer of 2017 Dolls Kill opened its first pop-up shop in San Francisco's Haight-Ashbury. In 2018, the brand licensed and re-launched the Delia's brand with a 1990s-throwback theme.
How long do Dolls Kill orders take to process?
Our current processing time for all orders is 3–5 days.
Does Shoddy Lynn still own Dolls Kill?
Dolls Kill make controversial U-Turn pledging $1 Million Dollar investment in black-owned fashion labels - It's too late. Shoddy Lynn, the owner of the company has since made her Instagram private after a huge backlash from the public.
Why are Dolls Kill Cancelled?
After calls for boycotts of fashion company Dolls Kill happened this week over their owner's post regarding the current Black Lives Matter protests, clothing brand Broken Promises, as well as Killstar, are pledging to terminate their partnership with them immediately.
Is it OK to buy from Dolls Kill?
Dolls Kill is a racist brand that has also been accused of cultural appropriation. They have become negatively infamous for their “Goth is white” hoodies. They have also sold a Native American Headdress online, which isn't appropriate.
Where do Dolls Kill clothes come from?
Founded in 2011, Dolls Kill is a San Francisco-based online boutique with “a rebellious spirit and attitude, mixed with a bit of punk rock, goth, glam, and festival fashion”.
Is Dolls Kill fast fashion?
Dolls Kill is a fast fashion brand with unethical practices. Dolls Kills has terrible transparency about their manufacturing, wages, and ethical standards, and no environmental initiatives.
How long does Dollskill take to ship to Australia?
Great clothing store I've bought from dollskill a number of times - I really like their clothes, shipping to Australia is around two weeks (not bad considering our postal service has gone off rails due to the pandemic) and I was satisfied every time.
Why am I getting emails from dolls kill?
You receive an email confirmation when you purchase - we would recommend checking your spam! You can also view all of your order info under “my account” - send us a DM if you'd like for us to resend it for u!
How long does Lamoda take to ship to us?
According to Lamoda webpage, the maximum waiting time for any kind of delivery is 2 days. Commonly, the deliveries take only 24 hours, but it depends on the traveling distance. There are some cases in which an order can take more time in arriving.
Is Dolls Kill fast fashion?
Is Dolls Kill fast fashion? Yes. Dolls Kill is a fast fashion brand with unethical practices. Dolls Kills has terrible transparency about their manufacturing, wages, and ethical standards, and no environmental initiatives.
How popular is Dolls Kill?
You can get this sort of aesthetic elsewhere, but it seems like [Dolls Kill] just has a better distribution system and ability to market it,” Siegel said. To date, the brand has amassed over 2.8 million Instagram followers where it posts its latest styles via shoppable posts as well as customer photos.
Do Dolls Kill shoes fit true to size?
It absolutely depends on the brand, some of their shoes run a little big on me and some run true to size. I really wish they would give heel/ platform measurements and allow people to review!!!
What has Dolls Kill done?
After backlash and boycotts for fashion brand Dolls Kill erupted over the owner's comments regarding the ongoing Black Lives Matter protests, the company is giving new statements addressing their actions.
What Is the Dolls Kill Return Policy?
The Dolls Kill return policy allows customers to return products within thirty days of delivery. Be it clothes, shoes, or accessories—if you are not happy with an item, you can send it back. There are some limitations, though. Dolls Kill will not accept returns if:
Getting a Refund From Dolls Kill
Dolls Kill returns within the U.S. are usually processed in seven days. There are two options to choose from in terms of refunds:
How To Use Dolls Kill Store Credit
The store credit from your returned product is sent to the same email address you used to place your original order. To use your store credit, you have to:
Use DoNotPay To Initiate a Return Request
If you are looking for an easier way to navigate the Dolls Kill return policy, you’re in luck! Use the DoNotPay app to initiate a return request. We will create and send a custom return request letter to Dolls Kill on your behalf and include a deadline so the company’s reps speed up the process!
Ask Dolls Kill for a Refund Using DoNotPay
Getting a refund from Dolls Kill may sound easy enough, but these Redditors seemed to have faced a few bumps in the process.
Wasted Your Money on a Non-Returnable Purchase? There Are Other Methods To Earn It!
Don’t feel down if the item you got isn’t returnable—DoNotPay has many more tricks up its sleeve that will help you earn some money!
DoNotPay Is Always at Your Disposal
Our app’s mission is to take everyday admin and legal tasks off your plate so you don’t have to waste any of your precious time.
Policy, Pricing, and Product Quality Lacking
I recently discovered Dolls Kill and have spent a good chunk of cash with them over the past year. However I've had multiple issues with them and I'm a bit annoyed at the moment.
Returns
Have any of you bought an item from Dollskill but returned it? If so which one did you pick the store credit or refund the original payment? If you’ve gotten the store credit what does it do and how much do you get out of it?
Dolls Kill - Leave me alone
I received an email talking about a return for something I never purchased. I have not bought anything from this company for years. I texted the "customer service" number 3 times with no answer. This "customer service" sucks ballz, I added the z there because that's how this stupid [censored] company writes.
Dolls Kill - Apparent attempted delivery when 5 people are home all day, no card left
As we are in lockdown, my whole family is home all day and there was an "attempted delivery" but no card was left anywhere on the property. Mailbox was checked last night and this morning.
Dolls Kill - Package not received
They ship through fed first Fed Ex I had no idea they stated on their site they are not responsible for lost, delayed or stolen packages fed ex scanned my package as out for delivery one day and it has been update to pending for 5 days Doll skill are the only ones to make the claim as I was told by Fed Ex they refuse to help or respond to emails I am furious! I will never shop there again!.
Dolls Kill - Refund store credit a lot less what I should have received
I made an order with doll skill 2 weeks ago for 200 + dollars, my package arrived on Monday and was very disappointed as the clothes fit terribly - too big or too small or short.
Dolls Kill - Hidden import charges not disclosed at purchase
My order stated no shipping or handling fees. I was surprised to get a letter from FedEx for £22. When I asked Dollskill they said simply that it is a charge that is charged on import and has nothing to do with them. What utter rubbish. They said it is in their faqs.
Dolls Kill - Shoes and socks
Ordered shoes and socks online the morning of Nov. 27th, and paid $77.00 with "guarantee" that delivery would be made within 10 days. I made it clear that item was special gift for my granddaughter.
Dolls Kill - Sizing, delivery and overall service
Placed an order for 2 halloween costumes, due to poor sizing, as many customers have complained about in the reviews I had to send them back and processed a new order which an advisor kindly helped me to do so using my store credit, I returned the package which cost me £20 and got an email today to say I had to pay £30 more.
Dolls Kill’s Free Return Shipping Incentive
- Dolls Kill incentivizes desired behavior by offering free return shipping, but only for U.S. customers who opt to receive store credit for their returns. Dolls Kill may not have the deep pockets of retail giants like DSW and Lululemon, but by encouraging shoppers to accept refunds as store credit, the brand is able to reduce the financial burden associated with returns processing, minimize cr…
Dolls Kill’s Return Methods and Initiation Channels
- Dolls Kill allows customers to process returns online, using Narvar’s return solution. Customers who are local to the brand’s brick and mortar stores can return items that were purchased online or in-store to its physical location.
Dolls Kill’s Return Window and Refund Timing
- Dolls Kill’s 30-day return window is standard among omnichannel retailers, and is also perceived by many consumers as an acceptable length of time to make a return. When it comes to refund timing, Dolls Kill scores ‘above standard’ in our return policy rubric (found in our 2021 Returns Benchmarks Report) for issuing refunds within 7 days of receivi...
The Visibility of Dolls Kill’s Return Policy
- Dolls Kill clearly links to its return policy page from its footer, as is a ‘standard’ practice according to our rubric. And although the retailer does not link to its return policy from its individual product description pages (PDPs)—a practice that would earn it an ‘Above Standard’ rating—it does include helpful sizing information on these pages. Displaying this information above the fold on its PDP…