- Complete the return form included with your order.
- Include all original packing materials, manuals and accessories that came with the product.
- We recommend using USPS with insurance and tracking, UPS or FedEx for your return. Return shipping charges are not paid for by Golf Galaxy.
- Ship your return to:
Full Answer
How do I return a Golf Galaxy Golf Clubs?
1 Complete the return form included with your order. 2 Include all original packing materials, manuals and accessories that came with the product. 3 We recommend using USPS with insurance and tracking, UPS or FedEx for your return. ... 4 Ship your return to: Golf Galaxy c/o Returns Department 7601 Trade Port Drive Louisville, KY 40258
What is the exchange policy for pre-owned golf clubs?
Pre-owned golf clubs and demo clubs may be exchanged in the same condition as they were sold within seven (7) days of purchase with original sales receipt. All exchanges are subject to approval. Electronics must be returned in the original packaging and with all accompanying manuals, parts and accessories.
What is the return policy for items excluded from return?
For items excluded from return, the manufacturer’s contact information may be provided upon request. Returns with a gift receipt will be offered a gift card or even exchange. Returns where a ScoreCard Reward or coupon was redeemed will result in an adjusted refund amount.
Can golf clubs be returned?
Stock Golf Clubs That Have NOT Been Hit Stock (Non-custom) golf clubs that have not been hit and are still in new condition (original specs, including grip) may be returned within 30 days for an exchange or full refund.
Does Golf Galaxy have a return policy?
Golf Galaxy offers Free Returns on all purchases. Request a free, pre-paid UPS shipping label by contacting a Customer Service Representative at 1-800-287-9060. Please follow these directions to return by parcel service: Include the Merchandise Return Form and a copy of the original packing list inside the package.
Can you return custom clubs?
All returned items must be in NEW and UNUSED condition, and we will not accept returns for the following: Custom-built golf clubs, personalized golf balls, and personalized accessories.
Can you return golf clubs Amazon?
– You have 30 days from date of delivery to return items for free for a full refund if the item is defective, damaged, or the incorrect product. – Items must be sold and/or fulfilled by Amazon directly, otherwise the customer has to pay for return shipping, MAYBE.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
