A factory reset clears your data from your device. To return the Nest device that you purchased for a refund, review the refund policy and follow the return steps of the retailer from which you bought it. If you purchased the device from the Google Store, find out how to return a device for a refund.
Full Answer
What happens if you factory reset Google Nest WiFi?
If you factory reset your Google Nest Wifi or Google Wifi devices, it’ll erase all current settings and data. Deleted data is gone forever. After you factory reset a device, you’ll have to set up your router and point (s) again.
Can I return a Nest thermostat to Google?
Return a device for a refund. You can return an item you bought from the Google Store only within 15 calendar days after the day you received it. If you bought Nest Thermostat or Nest Protect from the Google Store, you can return your device only within 30 days.
What do I do if my Google Nest device is not working?
Disconnect power from all of your network devices, including your modem and any Google Nest Wifi or Google Wifi devices. Wait until all of the LED lights on the devices you unplugged are off. This will confirm that the devices no longer have power. Reconnect power to your modem only.
How do I add Google Nest WiFi devices to my Network?
Google Nest Wifi devices and Google Wifi points can be added to the network you’ve created with your router. All additional Wifi devices added, including Google Nest Wifi routers, are considered points in the mesh network. Once you’ve decided where to place your point and plugged it in, use the Google Home app for setup.
How do I return a device to Google fi?
Return your Google Fi phone within 15 daysGo to store.google.com/orderhistory.Find the order with the item you want to return.Under the order you want to return, select View details.Follow the on-screen instructions.Once you set up your return, you receive a shipping label to attach to your return package.
How do I return a faulty Google Nest?
Important: Before returning your device, make sure that you perform a factory reset on your device. A factory reset clears your data from your device. To return the Nest device that you purchased for a refund, review the refund policy and follow the return steps of the retailer from which you bought it.
Can I return my Google Nest WIFI?
You can return most items you bought from the Google Store within 15 calendar days after the day you receive it.
What is Google's return policy?
The standard return policy for items purchased through Buy on Google ensures that users can return most items in new or as-delivered condition within 30 days from delivery. Return shipping fees or free returns is shown on the item's details page. Tip: Your orders are protected by the Google Guarantee.
How long is the warranty on a Google Nest?
If you purchase your Nest thermostat from Google or an authorized reseller, it comes with a standard warranty: Nest Thermostat: a standard one-year warranty. Nest Thermostat E: a standard one-year warranty. 3rd gen The Nest Learning Thermostat: a standard two-year warranty.
How long is Google Home warranty?
one yearGoogle warrants that a new Google Home device (including any ancillary parts that may be packaged with it) will be free from defects in materials and workmanship under normal use in accordance with Google's published user documentation for one year from the date of original retail purchase in its original packaging by ...
Is Google discontinuing nest WIFI?
After December 19, 2022 You won't be able to update things like Wi-Fi network settings, add additional Wifi devices, or run speed tests. Google Assistant features like “Hey Google, pause my Wi-Fi” will stop working.
Can I return a Google nest to Walmart?
Electronics such as DVDs must be unopened for return. Walmart generally has a 90-day return policy for items, with or without a receipt. Electronic equipment, however, has a shorter return time and a few stipulations--and shoppers can only return electronics to the store.
Can I return Google nest to Best Buy?
Return at a store You may return any item purchased on BestBuy.com at any Best Buy store. For faster return processing, please bring your packing slip (if you received one), or your receipt, the credit card used to make your purchase, and a valid photo ID.
What is refund and return?
A return is when a customer sends an item back to your store or warehouse. They usually have to return an item before they get a refund. A refund means giving the customer all or some of their money back for an unwanted item.
How long does Google Store take to refund?
Refund turnaround timesPayment methodEstimated Refund timeGoogle Pay1 business day Refunds appear in your Google Pay account. Occasionally this can take up to 3 business days.24 more rows
How do I return an item?
Tell the clerk you want to return the item. Go to the returns department if there is one, or to a cashier. Smile and explain that you want to return an item and why. Remember to be friendly.
How do I file a Nest warranty claim?
Before making a claim under this Limited Warranty, the owner of the Product must (a) visit nest.com/choose-your-country/support during the Warranty Period to provide notice of your warranty claim and describe the alleged failure, and (b) comply with Nest Labs' (or its authorized distributor's) return shipping ...
How do I contact Google Nest Support?
(855) 469-6378Google Nest / Customer service
Can I return Google Nest to Best Buy?
Return at a store You may return any item purchased on BestBuy.com at any Best Buy store. For faster return processing, please bring your packing slip (if you received one), or your receipt, the credit card used to make your purchase, and a valid photo ID.
Can I claim my money back from Nest pension?
Who will refund my contributions? It's your employer's responsibility to provide you with the refund after they have received it from Nest. If you've not received the refund, please speak to your employer.
Return a device for a refund
Important: Before returning your device, make sure that you perform a factory reset on your device. A factory reset clears your data from your device.
Warranty
You can review your device warranty using the Hardware Warranty Centre.
Return a device for a refund
Important: Before returning your device, make sure that you perform a factory reset on your device. A factory reset clears your data from your device.
Warranty
You can review your device warranty using the Hardware Warranty Centre.
How to return an item to Amazon?
Step 1: Tell us what you want to return 1 Find the order with the item you want to return. 2 Under the order you want to return, select View details. 3 Follow the onscreen instructions. After a few hours, you’ll get a confirmation email. Follow the instructions inside. 4 If you see "Device is not eligible for return," your shipment either hasn’t shipped yet or has passed the 15-day return limit. If it hasn’t shipped yet, you may be able to cancel or change your order.
What happens if you don't return a device?
If it hasn’t shipped yet, you may be able to cancel or change your order.
How much is the restocking fee for Google Pixel phone?
If you bought a wireless device from Google Store (like a Pixel phone) and want to return it, do so within 15 calendar days of receiving it. A restocking fee of $35 applies to any return of such wireless device (excluding purchases and returns occurring in Hawaii and where prohibited by law). The restocking fee will be taxed in select states.
Can you include accessories that didn't come with the device?
Don’t include accessories that didn’t come with the device originally: Make sure to transfer, back up, or erase all personal and other data on the device before sending it to Google. Google isn’t responsible for any use or disclosure of any data that is on the device.
What is a router on a Google Home?
The router is the unit with Ethernet ports on the bottom. Download the Google Home app on Android or iOS. If this is your first time using the Google Home app, set up a home. Choose a location for your router. Your router will need to be connected to a working modem that is connected to the Internet.
What is a Google account?
A Google Account. One of the following mobile devices: An Android phone running Android 6.0 or later. An Android tablet running Android 6.0 or later. An iPhone or iPad with iOS 12.0 or later. The latest version of the Google Home app available on Android or iOS. Internet service.
Can I use Nest WiFi in another country?
Note: It's strongly recommended to purchase Nest Wifi from the country where you'll be using it. Since wireless regulations vary by country, you may experience compatibility issues if you move your Wifi device (s) to a different country and Google will be unable to offer support.
Can you add a point to a Google Nest router?
Add a point or an additional router. Google Nest Wifi devices and Google Wifi points can be added to the network you’ve created with your router. All additional Wifi devices added, including Google Nest Wifi routers, are considered points in the mesh network.
How to fix Google Nest WiFi?
Follow these troubleshooting steps to fix: 1 Google Nest Wifi router or point or Google Wifi point shows offline in mesh test 2 Can’t connect to the internet 3 Light indicates a network error 4 Other network issues
How long does it take to connect to Google Nest?
This usually takes about 2 minutes. Make sure all Ethernet cables are still secure. Reconnect power to your Google Nest Wifi router or primary Google Wifi point and wait until it's fully on. This takes about 1 minute. Reconnect power to any additional points or routers.
Can a loose cable cause a problem with my Google Nest?
Sometimes loose, disconnected or damaged cables can cause connection issues. Make sure the provided Ethernet cable is connected securely (the tab should click in) to your Google Nest Wifi router or primary Google Wifi point’s WAN port . The other end should be connected securely to your modem. Make sure your modem and Wifi router and point (s) ...
What happens if I reset my Google WiFi?
If you reset your Google Wifi points from the Wifi app, it will delete all settings and data from your Wifi points, Cloud services, and the Google Wifi app . It will also remove your Wifi point (s) from your Google Account and remove your network from the Google Wifi app.
What happens if you reset your device from the Google Home app?
If you reset your devices from the app, it will delete all settings and data from your Wifi router and point (s), Cloud services, and the Google Home app. It will also remove your router and Wifi point (s) from your Google Account.
How to reset Google Home?
Press and hold the factory reset button on your point. After about 5 seconds, your device will begin the factory reset process. Continue to hold for about 10 seconds until there's a sound confirming the device is resetting. After the device has been reset, the device will still appear in the Google Home app.
What happens after a factory reset?
After a hardware factory reset, your device and network will still appear in the app. To remove the device and your previous network from the app after completing a factory reset via the device button, follow the instructions for app factory reset.
