1) Returns are allowed within 14 days of receipt of shipment unless the GoVets product description indicates that the product is Not Returnable. A request for a refund and/or return must be received by GoVets within 14 days after the order has been delivered.
What is govee's return policy for defective items?
For defective items that Goveeneeds to have returned, warranties on those replacements are voided if the wrong item is returned to Govee or if the defective item is not returned. Valid proof of purchase: Order number from online purchases made through Govee. Sales invoice
What is govee’s return policy for non-quality issues?
When returning items for non-quality issues, buyer assumes responsibility for any damage or loss incurred in transit. Govee does not provide refunds for items damaged in transit for non-quality related warranty claims.
What happens if I return an item sent to govee?
Returning personal items sent to Govee When returning items with a prepaid shipping label provided by Govee, Govee takes responsibility for any damage or loss incurred in transit. When returning items for non-quality issues, buyer assumes responsibility for any damage or loss incurred in transit.
How does the warranty work on replacement items purchased through govee?
Quality-related warranty claims purchased through Govee's Authorized Distributors and Retailers (such as Walmart and Costco, BestBuy) are handled post-sale by the respective distributors and retailers. Warranties on all replacements follow the same warranty timeframe of the original defective item.
How long does it take to return a Govets product?
What is a Govets return label?
Do Govee lights have a warranty?
All orders will be dispatched from our US warehouse. We offer a one-year limited warranty from the date of purchase for Govee RGBIC Bluetooth LED Strip Lights (65.6ft).
Is Govee a good brand?
TechRadar Verdict. The Govee Smart WiFi LED Strip Lights are a very affordable way to add accent lighting to pretty much any piece of furniture. They're cheap, easy to install, and come with basic controls and features that you'd expect from light strips.
Where is Govee located?
Overview Suggest EditTypePrivateFounded2017HQHong Kong, HKWebsiteus.govee.com
How do I contact Govee?
Rapid Replacement.Email：support@govee.com.US / CA +1 (855) 925 3570. Mon-Fri 9 AM-5 PM (EST)
Is Govee a Chinese company?
China-based Govee opened its doors in 2017 and its portfolio includes a water leak detector, smart plug, a Bluetooth meat thermometer, smart lightbulbs, and LED strip lights. Govee mostly sells its kits through Amazon and promises rapid replacements for defective devices.
Is Govee a safe brand?
As with any devices that you add to your home Wi-Fi network, there are security implications. Govee is keen to stress that, with its range: "Our products are FCC, CCC, CE, GS, KC, PSE, SAA, & ETL certified. We developed a comprehensive certification and quality management system."
Who is the CEO of Govee?
Brett Bakken - President, North America - Govee Moments US Trading Limited | LinkedIn.
How long do Govee lights last?
The average operating life of normal fluorescent lights can range up to 20,000 hours, while LEDs can last an average of 50,000 hours.
When was Govee founded?
Govee, founded in early 2017, is a high-tech enterprise specializing in AI R&D and intelligent hardware.
Why did my Govee lights stop working?
A low battery status may cause poor Wi-Fi connection, please replace battery if needed. 4. If possible, please set 2 different SSID for the 2.4Ghz Wi-Fi and the 5Ghz Wi-Fi, then connect the temperature sensor to the 2.4Ghz Wi-Fi.
Why are my Govee lights unresponsive?
2) If the first step failed, please try : rename the light device in govee home app, do not click “discover” on Alexa. Open Alexa and pull down the device page to refresh, if the light device name doesn't update, you need to disable the govee home skill and enable it again.
How do I cancel my Govee order?
How to Cancel My Order?Log in your website account. ... Log in your website account. ... Please choose the order you want to return in “My account” page. ( ... Please choose the order you want to return in “My account” page. ( ... Please click “Cancel Order”, select the reason and confirm it.More items...
Are Govee LED strip lights good?
The luminosity of these LEDs is impressive — they are significantly brighter than other LEDs in the same price range. The lights can be controlled via a physical controller that provides access to a wide range of solid colors, as well as multiple color-changing effects. The best features lie within the app, though.
Are Govee immersion lights worth it?
The Govee Immersion system offers a viable and alternative solution to Ambilight on a Philips TV or the Hue HDMI box. It's considerably cheaper than buying a new TV or even buying Hue lighting to do the same - and its effectiveness makes it an option worth considering.
Can Govee LED lights be cut?
1) It's possible for you to cut RGB strip light along the golden marks. The cut section won't work without electrical power supply. But you can reconnect the cut section to the original strip with pin connectors (Not included).
How bright are Govee LED Strip Lights?
About this item. Illuminate Every Corner: Comes with 2 rolls of 16.4ft light strips, 600 daylight white LEDs, it boasts bright 6500K lighting.
How long does it take to return a Govets product?
1) Returns are allowed within 14 days of receipt of shipment unless the GoVets product description indicates that the product is Not Returnable. A request for a refund and/or return must be received by GoVets within 14 days after the order has been delivered.
What is a Govets return label?
GoVets recommends taking photos of items received, your return shipping label that includes the tracking information and any other relevant items before they are returned to the supplier.