How do I return a product to Grainger?
Before returning any product, Customer may contact Grainger either by logging on to grainger.com/returns or calling Grainger’s Customer Care at 1-800-GRAINGER (472-4643). Proof of purchase is required in all cases. 5. Manufacturer’s Warranty.
What is Grainger's warranty and return policy?
Without a restocking charge, we will credit or refund any item or help you select a replacement within a reasonable amount of time from your date of purchase. Our Warranty and Return Policy has earned the trust and respect of many of the country's top corporations and institutions. Grainger's awards and certifications include:
What is Grainger's return policy for undeliverable items?
If Products are undeliverable for 2 days, carrier will return them to Grainger and additional charges may apply. Any cancellation or return must be approved by Grainger (at its discretion), be accompanied by proof of purchase, and may be subject to restocking or other charges.
Can I get a refund or exchange for my Grainger order?
You can file a refund or an exchange request to Grainger within 30 days from the date of purchase unless stated otherwise. Note that this rule applies to full-price products only. You can send the goods under warranty back within one year following the transaction.
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Can you return items to Grainger?
GRAINGER 30-DAY SATISFACTION GUARANTEE. You can return your purchase for any reason for exchange or refund up to thirty (30) days from the date of invoice unless otherwise noted. Proof of purchase from Grainger is required for all returns.
How do I return a Grainger order?
Write the reason for returning the product on your packing slip; if the packing slip is not available, please provide the purchase date, the original invoice number and the item number for the product. Indicate whether you would like a replacement product or a credit. Ship the package to the nearest Grainger.
Can the general public buy from Grainger?
Wholesale Only. W.W. Grainger, Inc. ("Grainger") sells its complete offering wholesale to Business Customers, while also serving individuals.
How long does Grainger take to deliver?
How long does it take to ship product? We can usually fulfill your order within two business days for products in stock. For products not in stock, we will send your order when the goods are received from the manufacturer.
Is Grainger Indian?
Company is registered in Mumbai (Maharashtra) Registrar Office. Grainger Industrial Supply India Private Limited registered address is 9th Floor, EL Tara Building, Orchard A off Delphi Building, Hiranadani Gardens, Powai Mumbai MH 400076 IN.
Does Grainger offer Net 30?
If you're interested in getting a net-30 account, you can call them at 1-800-GRAINGER (472-4643).
Is Grainger a reputable company?
WW Grainger has a consumer rating of 2.39 stars from 18 reviews indicating that most customers are generally dissatisfied with their purchases. WW Grainger ranks 87th among Industrial Supply sites.
Is Grainger a manufacturer?
Grainger Has Manufacturing Covered Keeping up with the demands of your manufacturing operation is tough. You need a partner who understands the unique needs of manufacturing facilities. Let us help with supplies and solutions to help you tackle safety, productivity and protect your business from costly downtime.
Does Grainger accept purchase orders?
This purchase order is subject to change upon acknowledgment by Grainger. Supplier shall not fill at a price higher than specifically agreed upon with the approver of this purchase order, which price shall remain valid for at least 60 days.
Is Grainger a 3M distributor?
Grainger is your source for 3M. Keep employees safe with personal protective equipment that helps provide comfort and protection. You'll find adhesives, sealants and tape that will help hold your operation together and keep it running smoothly.
Does Grainger accept purchase orders?
This purchase order is subject to change upon acknowledgment by Grainger. Supplier shall not fill at a price higher than specifically agreed upon with the approver of this purchase order, which price shall remain valid for at least 60 days.
How do I pay my Grainger invoice online?
When logged in, you can access your invoices from the My Account section by clicking on Invoicing. From that page, you can view, print, search for, download and pay invoices. To pay an invoice, click on the Pay Invoice button. Choose from an existing payment method or add a credit card or bank account.
Does Grainger accept credit cards?
Visa, MasterCard, Discover and American Express are accepted. Grainger offers Open Account Billing to qualified customers upon Credit Approval.
Does Grainger sell gift cards?
Give them the gift of choice with a Grainger Market Delivery Ltd gift card. Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.
How to return a Grainger product?
If you are shipping the product: 1 Carefully package the item (s) and include the packing slip. 2 Write the reason for returning the product on your packing slip; if the packing slip is not available, please provide the purchase date, the original invoice number and the item number for the product. 3 Indicate whether you would like a replacement product or a credit. 4 Ship the package to the nearest Grainger 5 Please prepay shipping – Grainger does not accept Cash on Delivery (C.O.D.s). 6 For assistance with returns, call Grainger Customer Care at 1-800-GRAINGER (472-4643)
Does Grainger accept cash on delivery?
Ship the package to the nearest Grainger. Please prepay shipping – Grainger does not accept Cash on Delivery (C.O.D.s). For assistance with returns, call Grainger Customer Care at 1-800-GRAINGER (472-4643) Custom orders are sold on a “Final Sale” basis only. No cancellations, returns, refunds or credits are allowed.
What Is the Deadline for a Return Request?
You can file a refund or an exchange request to Grainger within 30 days from the date of purchase unless stated otherwise. Note that this rule applies to full-price products only.
What Is the Grainger Return and Refund Procedure?
You can return the goods to any Grainger store. Find a customer support agent responsible for product returns, explain the reason, and state whether you’d prefer an exchange or a refund. Staff should take it from there, and all you have to do is follow their instructions.
Can I Count on DoNotPay To Help Me With Other Merchants?
DoNotPay can make your life easier when returning products to any seller. Check out the table below for detailed guides to return policies of the most popular retailers:
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Privacy policy
We want you to feel comfortable doing business with us online. View our in-depth privacy policy.
Terms of purchase
When purchasing products from Grainger, you will be agreeing to the following terms of purchase. Please note that our Repair Parts division offers a slightly different set of terms of purchase. View our Catalog terms of purchase.
Link to Grainger.com
How to link and download an authorized Grainger logo to add to your site for use. Learn More
How long does it take for a Grainger to refund?
Unless otherwise noted herein, Grainger will promptly provide an exchange or refund if the product is returned within 30 days of date of invoice, with proof of purchase from Grainger. 2. LIMITED WARRANTY.
What are the terms and conditions of Grainger?
They contain important information concerning customer’s (“Customer”) legal rights, warranties, obligations and available dispute resolutions remedies. They also provide that if Grainger is unable to resolve any matter to Customer’s satisfaction, Customer will exclusively use arbitration to decide the dispute and Customer will bring its claim solely on an individual basis and not in a class action or representative proceeding.
How long does a Grainger credit last?
Customer agrees that any credit balance (s) issued by Grainger must be used within two (2) years from the date the credit was issued and may only be used for purchases of products. Any unused credit or portion thereof will automatically expire after two (2) years, or be processed pursuant to state law.
How does Grainger resolve disputes?
Any dispute of any sort that might arise between Grainger and Customer, including any matters or disputes relating to or arising from the purchase or use of any product, service, or information offered or made available through Grainger, or arising from or relating to any communication between Customer and Grainger or its agents, will be resolved by binding arbitration, rather than in court, and solely on an individual basis and not in a class, consolidated or representative action, except that Customer may assert claims in small claims court if Customer’s claims qualify.
How long does it take for a Grainger credit card to be paid?
For Customers with established Grainger credit, payment terms are net thirty (30) days from the date of invoice or shipment or pick-up of products.
What is a grainger catalog?
Catalog/Website Information. Grainger is a distributor of products. Information about the products in the Grainger catalog or web site is provided by the manufacturers and/or suppliers. Product depictions in the catalogs and websites are for illustrative purposes only.
What is EDI in Grainger?
1. Electronic Data Interchange.#N#If Grainger and Business Customer mutually agree to use an Electronic Data Interchange (“EDI”) system to facilitate purchase and sale transactions, Business Customer agrees that it will not contest: (i) any contract of sale resulting from an EDI transaction under the provisions of any law relating to whether agreements must be in writing or signed by the party to be bound thereby; or (ii) the admissibility of copies of EDI records under the business records exception to the hearsay rule, the best evidence rule or any other similar rule, on the basis that such records were not originated or maintained in documentary form. Grainger and Business Customer will negotiate and agree on technical standards and methods to use in making EDI purchases, and will use reasonable security procedures to protect EDI records from improper access. In the event of a conflict, the business records maintained by Grainger regarding EDI purchases made by Business Customer shall be deemed to be conclusive.
How long does it take to return a Grainger product?
For returns not related to damage or loss during shipping, product must be returned within 30 days of shipment and be in original package and re-saleable condition.
What is a warranty on a Grainger product?
Limited Warranty. The warranty and return policy for all products sold hereunder (the "Products") is determined by the original equipment manufacturer and/or supplier. All products sold by Grainger are warranted only to the extent of the manufacturer’s/supplier’s warranty, and only to purchasers ...
How long does a credit card have to be applied to a buyer?
Buyer agrees that any credit balance issued will be applied within one (1) year of its issuance. If not applied or requested within one (1) year, any balance remaining will be subject to cancellation, and Grainger shall have no further liability.
What is Grainger's liability?
Grainger’s liability in all events for all damages, losses and causes of action (whether in contract, tort or otherwise) shall be limited in the aggregate to, and shall not exceed, the purchase price paid by the Buyer for the Product in question.
Does Grainger make a good faith effort to correct a defective product?
Grainger will make a good faith effort for prompt correction or other adjustment with respect to any Product which proves to be defective within the warranty period. Before returning any Product, write or call the Grainger location from which the Product was purchased, giving date and number of original invoice and describing the defect. The Grainger branch will give instruction as to the method of returning the Product.
Is Grainger liable for any damage or loss of profit?
Grainger shall not be liable for any damage, cost or loss of profit of Buyer or any delay or failure in delivery or for any failure to perform caused by a force beyond its control, including, but not limited to, an act of God, action or failure to act of any government or governmental board, commission, department, bureau or authority, confiscation, war, blockade, insurrection, invasion, quarantine restrictions, riot, sabotage, acts of the public enemy, flood, fire, explosion, epidemic, landslide, lightning, earthquake, storm, accident, strike, lockout, work slowdown, work stoppage, differences with workers, embargo, power failure or shortage and any delay or failure of supplies, equipment, labour or transportation.
Does Grainger have a hazardous material safety sheet?
Hazardous Materials Information. For the information of Buyers, Grainger has obtained Safety Data Sheets ("SDS") for all "controlled products" within the meaning of the Hazardous Products Act (Canada) and the Controlled Products Regulations made under that Act, in respect of Products offered for sale by Grainger.