Does Greyhound bus give refunds?
If you bought a Flexible fare you can refund or exchange your ticket for free. You need to make the exchange or refund request before the travel date of your original ticket. With all other fare types, your ticket is non-refundable but you can still change it for a $20 fee prior to your scheduled departure date.
Can I change the date of my Greyhound ticket?
If you are unable to travel on your scheduled departure date, you can contact Greyhound directly at +1 (800) 231-2222 and change your ticket for a $20.00 fee prior to the date of departure. Changes only include the date and time of the trip, not the departure or arrival locations.
How long does it take to get a refund from Greyhound?
How Long Does Greyhound Refund Take? The refund time can vary, and it can take from four to six weeks. It can take even longer than that, so do not be surprised if you have not received your refund by that time.
How long is my Greyhound ticket good for?
one yearAll unrestricted one-way and round trip tickets are good for one year from the date of sale, provided that exchange or refund is made prior to scheduled travel date; otherwise, the ticket will be null and void.
What happens if I miss a Greyhound bus?
If you think you're going to be late, call and reschedule. ... because if you miss the bus, the time of departure passes, it was a few days ago, etc. Your ticket expires. Its trash.
Can you change the name on a Greyhound ticket?
Once you have entered your information and purchased your ticket, your ticket is automatically created with the information that you provided. We cannot change the name on your booking.
How do I cancel a bus ticket online?
Choose the cancellable trip by clicking on “Manage” to manage the trip. If the trip is cancellable, you will see an option to “Cancel Booking”. Choose “Cancel Booking” if you want to cancel the booking. Different operator offers different Cancel & Refund Policy.
What's Greyhound customer service number?
(214) 849-8100Greyhound Lines / Customer service
What does transfer mean on Greyhound?
Transfer. When you need to get off one bus and onto another, we'll stop at a Greyhound station (or, occasionally, another partner station) for your transfer. The time you'll wait depends on the schedule you choose. You'll need to take your under the bus baggage with you to the next bus too.
What does a flexible ticket mean?
Flexible flights are those which allow for changes or cancellations after the purchase has been made. By purchasing a flexible flight, also known as flexi flights or open tickets, travelers are able to change travel dates or even cancel last-minute for no fee or a smaller fee than with regular airline tickets.
Can you drink alcohol on Greyhound bus?
0:254:12Can You BRING/DRINK Alcohol On The GREYHOUND BUS - YouTubeYouTubeStart of suggested clipEnd of suggested clipYou can bring any other type of drink you want you can bring food on the Greyhound bus. But youMoreYou can bring any other type of drink you want you can bring food on the Greyhound bus. But you cannot bring alcohol.
Can you bring snacks on Greyhound?
You are allowed to bring and eat whatever you want on the Greyhound bus but please keep in mind that you will be in close quarters with other passengers. Any foods with extreme smells or odors won't be appreciated by your fellow travelers.
How do I change my Greyhound destination?
Contact our customer care center at (800) 268-9000, change fees apply.
What does e mean on Greyhound?
On the online schedule, some of the bus times have this orange "e" next to them and, below, a grid indicates that this means it's an "express reservation." At first I thought that might logically indicate their "Greyhound Express" service, but as I poke around their somewhat confusing website, I'm not so certain about ...
What is Greyhound customer service number?
(214) 849-8100Greyhound Lines / Customer service
Do they check bags on Greyhound?
0:303:40Do They Search Your Bags on Greyhound? - YouTubeYouTubeStart of suggested clipEnd of suggested clipSo without further ado the answer is no they're not going to search your bag before you get on theMoreSo without further ado the answer is no they're not going to search your bag before you get on the Greyhound bus.
How to get a refund on a Greyhound ticket?
To request a Greyhound bus ticket refund in-person, you need to go to your nearest bus station and do the following: Provide your photo ID. Have the reference number from the confirmation email with you. Provide the reference number to the clerk. Wait for the clerk to print out the tickets.
Who owns Greyhound?
Owned by FirstGroup plc , Greyhound is the leading transport operator in the United Kingdom and North America. While Greyhound is known for regularly scheduled passenger service, there are many customers who are left unsatisfied with it or others who cannot make the scheduled trip and want their money back.
What to do if your bus ticket is cancelled?
If your bus ride is canceled, you can bring your original ticket to the bus station, and they will either reschedule your trip or grant you a refund. To save yourself the trip to the station, you can also contact the merchant via DoNotPay and ask for your money back.
Can I get a refund if I bought a flexible ticket?
If you bought the flexible ticket, you could get a refund if you: Have not used your ticket. Have used only one half of a round-trip ticket (if the return part of the ticket is completely unused, you’ll get the remaining half of the ticket refunded) Asked for a refund before the travel date of your original ticket.
Can I get a refund on a Greyhound bus if it is late?
Greyhound will not approve a request for the ticket refund if the bus is late. Traffic, different weather conditions, and unforeseen mechanical problems with their busses can influence their arrival and departure times. This is why the company offers you a way to check the status and location of your bus.
Canceling and Obtaining a Refund Online
Although requesting a refund online is the preferable way, it can be a time-consuming process because you may not hear back from the organization for some time. To apply for a refund online, you must do the following:
In-Person Cancellation and Refund Request
To seek a Greyhound bus ticket refund in person, travel to the nearest bus terminal and complete the following steps:
Cancellation and Refund Request by Mail
Choosing to request a refund via mail may cause things to move slowly and take much longer than they should. If you want to seek a Greyhound refund by mail, you must do the following:
What is the Greyhound Refund Policy?
Not every Greyhound ticket purchased is refunded in full at the time of purchase. Fares that are non-refundable are usually significantly less expensive than fares that are refundable.
How to Change a Greyhound Ticket?
In some situations, you may need to adjust your vacation plans or dates. In that situation, Greyhound allows you to modify your ticket under the following conditions:
Can bus companies be liable for delays?
The bus carriers will not be liable for delays caused by traffic, accidents, mechanical issues, road conditions, severe weather, and do not guarantee to arrive at or depart from any point as a specific time. Connections cannot be guaranteed and schedules are subject to change.
Is a duplicate bus ticket refundable?
Duplicate bookings are non-refundable as those seats will have been removed from sales inventory. While the bus operators will make every effort to operate its services as scheduled, when this fails to occur full refunds or alternative travel arrangements will be offered.
How to get a Greyhound e-ticket?
How to Get an eVoucher for your Greyhound Ticket. STEP 1: Go to the Request eVoucher page of the website. STEP 2: Type the details needed on the request page and click “Submit.”. STEP 3: Wait for Greyhound’s e-mail to you with details of your eVoucher. Your eVoucher is valid one year from the issuance date.
How many routes does Greyhound have?
Greyhound Lines or Greyhound is an intercity bus in North America. They serve almost 3000 destinations with about 123 routes. Greyhound has 1700 motor coaches serving the USA, Canada, and Mexico. If you want to change your travel plans, here’s a Step by Step Guide on How to Change or Get Refunds on Greyhound Lines.
When can I rebook my Delta flight?
For Economy or Economy Extra bookings through May 31, 2020. Available one-time complimentary rebooking. You must rebook one day before your original departure date. Travel dates must be on or before December 31, 2020.
Can I get a refund on Greyhound?
In normal cases, you can get a full or partial refund of your Greyhound tickets. You can get only a refund in the following conditions: Flexible (refundable) fare is purchased. The ticket isn’t used, or only one half of the ticket is unused. Refund request is submitted before the date of travel.
Type of Greyhound Tickets
Greyhound provides two types of tickets, and your eligibility depends on the ticket you purchase.
How to Cancel the Greyhound Ticket
If you have bought a flexible ticket, then you can cancel the ticket and ask for a refund only if you:
How to Request Cancellation of Ticket Online
Cancellation requests online are the best-preferred method, but it is time-consuming as it might take a few days to hear back from the company. To apply for cancellation and refund, you need to follow the below steps:
How to Cancel a Greyhound Ticket and Request a Refund in-person
To cancel the ticket in-person, you will have to go to the nearest bus station and follow the steps given below:
