Full Answer
What is the return policy for Guess products?
We gladly accept return or exchange of unworn, unwashed or defective GUESS, Marciano, GUESS kids, and GUESS Factory merchandise up to 30 days after shipment. Refunds for merchandise returned within the qualifying time period will be credited in the same form as the original payment method, except for purchases made with a gift card.
How do I return an international order to guess?
To begin the international returns process, please email support@guesswatches.com within 30 days of the original purchase to initiate a return. The returns fee will be deducted from your return, return fees differ by location. Duty costs are included in our international return label.
What is the warranty policy for Guess watches?
Returns after 30 days and worn watches are subject to our standard Warranty Policy. See Warranty Information in product instructions for details. GuessWatches.com reserves the right to qualify excessive use for a damaged project. Customized items are crafted with care and engraved items are made specifically for individuals.
What is the refund policy for merchandise returns?
Refunds for merchandise returned within the qualifying time period will be credited in the same form as the original payment method, except for purchases made with a gift card. Gift card purchases will be credited to an electronic merchandise return card.
Can I return GUESS outlet to GUESS?
Although we are proud of all of our GUESS?, Inc. products, if you are not satisfied with your online purchase, we are happy to assist you with a return. We gladly accept return or exchange of unworn, unwashed or defective GUESS, Marciano GUESS kids, and GUESS Factory merchandise up to 30 days after shipment.
Can I return clothes to any GUESS store?
Simply present your online receipt, your online returns form and the credit card used for your purchase at any GUESS store (excl. David Jones, Myer & DFO stores) within 30 days of receipt of your order where our staff will be happy to assist.
Can you return GUESS?
We gladly accept return or exchange of unworn, unwashed or defective GUESS, Marciano, GUESS kids, and GUESS Factory merchandise up to 30 days after shipment.
Can I exchange an item without a receipt?
What if I don't have the receipt? If you can't get hold of the receipt and you're taking an item back simply because you don't like it, the retailer is under no legal obligation to give you a refund – but the retailer may offer you an exchange or a credit note.
How long does GUESS take to process returns?
within 5-8 business daysWe are not able to accept hand-delivered returns. We are not responsible for items lost in the mail. Your return and refund will be processed within 5-8 business days after item(s) are received by us.
Does GUESS price adjust?
As a courtesy, we offer a one-time price adjustment if an item is discounted within 14 days of the date of purchase. Simply call customer service at 1-877-44-GUESS (1-877-444-8377) to request a refund of the price difference.
Can I cancel my guess order?
Because we pride ourselves in processing your orders quickly and efficiently, once your order has been confirmed, we can no longer cancel or modify your order.
How do I contact guess?
Contact us by phone: Toll Free: 1-877-44-GUESS (1-877-444-8377).
Does express do free returns?
Making returns in stores is free! Click HERE to find an Express Retail or Express Factory Outlet Store near you. Bring the items you wish to return, along with your packing slip or shipping confirmation email, and the original form of payment. (That's it!
How can I get proof of purchase without receipt?
Other types of proof of purchase include:credit or debit card statement.a lay-by agreement.a receipt or reference number given for phone or internet payments.a warranty card showing the supplier's or manufacturer's details and the date and amount of the purchase.More items...
Can a retailer refuse a refund?
For products bought in a shop, you do not have a legal right to a refund because you change your mind. If you bought the goods online, in most cases, you have 14 days to change your mind and get a full refund. Read more about shopping and shopping online.
Can a store refuse to give a refund?
In the U.S., there's no federal law that says merchants have to accept returns. However, retailers are required to provide a repair, exchange, or refund if a product is defective. And under the FTC's “cooling off” rule, you have the right to cancel some sales within three days of the purchase and get a full refund.
How do I contact guess?
Contact us by phone: Toll Free: 1-877-44-GUESS (1-877-444-8377).
Does express do free returns?
Making returns in stores is free! Click HERE to find an Express Retail or Express Factory Outlet Store near you. Bring the items you wish to return, along with your packing slip or shipping confirmation email, and the original form of payment. (That's it!
Can I cancel my guess order?
Because we pride ourselves in processing your orders quickly and efficiently, once your order has been confirmed, we can no longer cancel or modify your order.
Can I return Macy's store purchase online?
Items purchased online can be returned by mail or to a store. Bring your original receipt. No receipt? We can use the credit card you used to make your purchase, your return label, packing slip, order or shipping confirmation email, or registry number to look up your information for you.
Return & exchange policy
Although we are proud of all of our GUESS?, Inc. products, if you are not satisfied with your online purchase, we are happy to assist you with a re...
Return & exchange instructions
Returns are now easier than ever! Simply choose one of the following convenient options to make a return or exchange: GUESS Kids products MUST be r...
Return by mail
The above online return and exchange policy applies to all returns made by courier. Please note that this option is only available for items ordere...
Return to store
Returns to store are also subject to our store return and exchange policy. Sale items may only be exchanged or returned for a merchandise return ca...
Exchange
We currently have a return and replacement option as an exchange policy. The easiest way to trade is to visit the nearest store. Please note that i...
Gift returns
If you received a gift purchased online, you can return it by mail or to a store nearest to you. To return by mail, visit our Online Returns Center...
Returns without receipt
If you wish to return your online purchase but have lost your original invoice/delivery slip, simply reprint a copy of your original invoice/delive...
Amazon returns
You can create your own returns form from your Amazon account under Orders and print a hassle-free shipping label in minutes. You have 30 days from...
eBay returns
Find the item in My eBay under Purchase History and select "Return This Item" from the "More Actions" drop-down menu. You have 30 days from deliver...
Return & exchange policy
Although we are proud of all of our GUESS?, Inc. products, if you are not satisfied with your online purchase, we are happy to assist you with a re...
Return & exchange instructions
Returns are now easier than ever! Simply choose one of the following convenient options to make a return or exchange: GUESS Kids products MUST be r...
Return by mail
The above online return and exchange policy applies to all returns made by courier. Please note that this option is only available for items ordere...
Return to store
Returns to store are also subject to our store return and exchange policy. Sale items may only be exchanged or returned for a merchandise return ca...
Exchange
We currently have a return and replacement option as an exchange policy. The easiest way to trade is to visit the nearest store. Please note that i...
Gift returns
If you received a gift purchased online, you can return it by mail or to a store nearest to you. To return by mail, visit our Online Returns Center...
Returns without receipt
If you wish to return your online purchase but have lost your original invoice/delivery slip, simply reprint a copy of your original invoice/delive...
Amazon returns
You can create your own returns form from your Amazon account under Orders and print a hassle-free shipping label in minutes. You have 30 days from...
eBay returns
Find the item in My eBay under Purchase History and select "Return This Item" from the "More Actions" drop-down menu. You have 30 days from deliver...
How long does it take to return an Amazon order?
You can create your own returns form from your Amazon account under Orders and print a hassle-free shipping label in minutes. You have 30 days from delivery to make a return. For more information, please visit amazon.com/returns.
How to return a gift online?
To return by mail, visit our Online Returns Center and enter your order number to start your return process.
Can you return a sale item to Marciano?
Each of our brands may only be returned to their respective stores. For example, you can only return a Marciano item to a Marciano store.
Is the original shipping charge refundable?
Original shipping charges are non-refundable. GUESS merchandise purchased from other retailers, including department stores, must be returned to the store from which it was originally purchased and is subject to the original retailer's return policy.
Is a gift card refundable?
Gift cards are a final sale and cannot be returned or exchanged for cash, except where required by law. Original shipping charges are non-refundable.
How to return merchandise to a store?
STEP 1: Determine if the merchandise you wish to return is eligible for an in-store return by reviewing the above Return and Exchange Policy. STEP 2: Find your nearest store location. Merchandise must be taken its respective store. Certain restrictions apply.
How long does it take to return an Amazon order?
You can create your own return form from your Amazon account under Orders and print a hassle-free shipping label in minutes. You have 30 days from delivery to make a return. For more information please visit amazon.com/returns.
How to return a gift that was purchased online?
To return by mail, visit our Online Return Center and enter your order number to start your return process.
Breaking Down the GUESS Store Return Policy
Before you file your item return request, you should get acquainted with the GUESS return policy.
How Can I Return an Item According to the GUESS Return Policy?
If you want to initiate a return yourself, keep in mind that the procedure doesn’t always go without a hitch. Companies tend to complicate matters when it comes to requesting returns or refunds.
Return Your Products With DoNotPay Without Breaking a Sweat!
Figuring out how to return your faulty item and spending hours researching the company's return policy on your own becomes unnecessary once DoNotPay gets involved! Not only can we save you the trouble of deciphering the company’s terms and conditions, but we can also file your item return request for you! All we need from you is some info about the product/s, and we’ll handle the rest!.
Requesting a Refund Has Never Been Easier!
If you find requesting a refund from companies a tiring and tedious task, let our app do the work for you! No more waiting for hours for a customer rep to pick up the phone or trying to figure out how to request a refund on your own—we’re here to take that burden off your back.
Item Returns and Other Annoying Tasks Take but a Minute With DoNotPay
Looking into resolving other tedious bureaucratic tasks with the help of our app? Check out a fraction of our product range that can assist you with:
