Full Answer
How do I Return my Hanna Andersson order?
You can return Hanna Andersson orders by mail. To start your return, click here: Start a Return. You will be asked for your Order Number and Billing Zip code. From the products shown on the page, choose the product (s) you wish to return. Please note – products and orders outside of our return window of 60 days may not be available for returns.
What is Hanna's return policy for credit card purchases?
Credit card purchases are refunded only to the same credit card used to purchase the item. Returns for orders purchased using PayPal must be mailed to our Distribution Center using a shipping label by visiting our online returns portal HERE. When returning a gift, you’ll receive your refund on a Hanna eGift card.
Why does Hanna work with Borderfree?
We’re happy to partner with Borderfree—a global e-commerce solution that will help provide Hanna’s international customers with product prices in the currencies of their choice and competitive international shipping costs. Borderfree also helps us to provide a great customer experience for our international customers
What is Hanna Andersson return policy?
If you're not—for any reason—your unwashed and unworn Hannas can be returned within 60 days of original purchase for a full refund (except for shipping costs). Refunds will be credited to the original form of payment.
Can you return Hanna Andersson to store?
How do I return merchandise to Hanna Andersson? Depending on how you submitted your order and how you paid, you can send back merchandise to our distribution center directly or return the merchandise to one of our stores.
Do Hanna Andersson Pajamas shrink?
It's best to wash your hannas before wearing, for comfort and sizing. You can expect most of the shrinkage in the first wash, and additional shrinkage in the following few washes.
What happened to Hanna Andersson?
In August 2016, Hanna Andersson was sold to L Catterton for an undisclosed amount. The company's executive team was kept intact. In 2021, Sally Pofcher was named as the CEO of Hanna Andersson.
Does Hanna Andersson run big or small?
Does Hanna Andersson run small? In my experience Hanna Andersson runs true to size but I often order one size up so things last a little bit longer. If fit is important right when your order arrives, stick with your regular size.
How ethical is Hanna Andersson?
And as for the ethics behind Hanna Andersson, they do have a Code of Conduct and independent auditors that make sure there's no child labor, workers are paid fairly, and that they work in safe conditions.
Does Hanna Andersson sell wholesale?
In 2009, Hanna Andersson began distributing merchandise wholesale through retail partners such as Nordstrom and Costco.
What are Hanna Andersson pajamas made of?
supersoft organic cottonMix, match and made to last, Hanna Andersson matching family pajamas are crafted in supersoft organic cotton that's OEKO-TEX® certified to ensure it's safe from over 100 harmful chemicals.
What size is 110 Hanna Andersson?
Sizing HelpUS SizeHanna SizeHeight390 cm34-38 in4100 cm38-42 in5110 cm42-46 in6-7120 cm46-50 in5 more rows
Is Hanna Anderson a good company?
Hanna Andersson has a consumer rating of 1.67 stars from 21 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Hanna Andersson most frequently mention customer service problems. Hanna Andersson ranks 144th among Kids Clothes sites.
Who Kidnapped Hannah Anderson?
Hannah Anderson, a Lakeside teen, was kidnapped by James DiMaggio, a family friend and suspected murderer of the teen's mother Christina Anderson and 8-year-old brother, Ethan. Reportedly, Hannah and her abductee had just returned home from a vacation in Hollywood.
Who bought Hanna Andersson?
L CattertonPrivate equity firm L Catterton said it has acquired premium children's apparel and lifestyle brand Hanna Andersson, which since more than 30 years offers Swedish inspired children's clothing.
Does Hanna Andersson sell wholesale?
In 2009, Hanna Andersson began distributing merchandise wholesale through retail partners such as Nordstrom and Costco.
How does Hanna Andersson ship?
For US standard delivery use your US postal mailing address. For Express shipping use a physical address (no US PO boxes). Note for U.S. Territories and APO/FPO/DPO: Orders shipping to U.S. Territories and APO/FPO/DPO sites generally take additional transit time.
How to return Hanna merchandise?
Please contact Hanna’s customer care team, internationalorders@hannaandersson.com and ask them to send you a Return Merchandise Authorization form. Mail the completed form with your item (s) to the Borderfree address included on the form. Borderfree will credit your account after it finished processing the form and merchandise. You will also receive an email from Borderfree to confirm that the return has been completed.
What Is Your Return Policy?
We want you to be happy with your purchase. Unwashed and unworn merchandise can be returned within 60 days of original purchase. Please note: orders placed between 10/13/2021 through 11/30/2021 can be returned through 01/30/2022.
How long does it take for Borderfree to process a refund?
Please allow Borderfree up to 6 weeks to process your return and to credit the refund to your financial institution.
How long does it take to get a return from egift card?
Please allow 2-3 weeks for your return to be processed to a eGift Card and delivered to your address. Please note – due to shipping delays and social distancing at our Distribution Center, returns may take longer to process.
How long does it take to get a refund from a symlink?
Please allow 2-3 weeks for your refund to be processed. Please note – due to shipping delays and social distancing at our Distribution Center, returns may take longer to process.
Where to drop a return package?
Place the packing slip in your box, affix the return label securely to the return package, and drop it at any US Mailbox, Post Office or any FedEx store.
Does Borderfree work with Hanna?
We’re happy to partner with Borderfree—a global e-commerce solution that will help provide Hanna’s international customers with product prices in the currencies of their choice and competitive international shipping costs . Borderfree also helps us to provide a great customer experience for our international customers
How to use Hanna Andersson gift card?
On the payment page of the Hanna Andersson checkout, click or tap the Gift Card button. Enter e-gift or gift card number, PIN and click APPLY. You may add up to five e-gift or gift cards in a single order. Gift cards can be combined with the following payment methods: Visa, MasterCard, American Express, Discover, JCB and PayPal.
How to stop receiving Hanna Andersson emails?
If you already subscribe to receive our emails and would like to stop receiving them, simply click the link at the bottom of the latest email you received from Hanna Andersson.
What is Hanna Andersson's quality?
Safety and Hanna Quality Standards. This ensures premium quality of all Hanna Andersson kids’ clothes, baby clothes, kids’ pajamas, and matching family pajamas.
How to sign up for Hanna text alerts?
Be the first to hear about promotions and sales when you sign up to receive text message alerts from Hanna! All you have to do is text JOIN to 73476 to sign up. Message and data rates may apply. If you are currently subscribed and wish to no longer receive text message alerts, text STOP to 73476.
How long does it take to get a Hannaandersson catalog?
It may take two to three months for you to receive your first catalog from us since they are printed in advance.
How long does it take for a standard shipping package to arrive?
When shipping within the continental United States, our standard shipping takes 7–14 business days to arrive after the order was placed. Once an order is received, we reserve that inventory and work to get it delivered as quickly as possible. We recommend placing orders as early as possible, and we thank you for your patience!
Does Hanna Andersson accept checks?
We accept Visa, Mastercard, American Express, Discover, JCB, Paypal, Apple Pay, Afterpay and Hanna Andersson Gift Cards as payment. We do not accept checks or cash for online / phone orders.
Where is Hanna Andersson's personal information stored?
Your personal information may be collected, stored or processed by Hanna Andersson or other third parties (as described above) in countries other than the country in which your personal information originally was shared, including in the United States.
Where is Hanna Andersson located?
Hanna Andersson is located in the United States . We process your personal information in the United States. If you are a California resident, please see the “for users based in California” section below.
HOW DOES HANNA PROTECT CHILDREN'S PRIVACY?
In accordance with the Children's Online Privacy Protection Act, we will never knowingly request personally identifiable information from anyone under the age of 16 without prior verifiable parental consent. If we become aware that an individual is under the age of 16 has provided personal information to Hanna Andersson, for any purpose without prior verifiable parental consent, we will delete his or her information from our files.
WHAT IS THE SCOPE OF THIS POLICY?
This policy applies to Hanna Andersson, LLC's ("Hanna" or "Hanna Andersson") treatment of personal information collected through our website, mobile site or apps and when you submit personal information to Hanna via social media channels (“Sites”). This policy also applies to personal information collected through offline interactions with Hanna, such as phone calls with our customer service team and information you provide when you visit our retail stores or events. Hanna Andersson is located in the United States. We process your personal information in the United States.
WHAT ARE COOKIES AND HOW DOES HANNA USE THEM?
Hanna and its trusted business partners employ technology features known as cookies and tags to understand how you interact with our Sites and email messages. Read more about the cookies Hanna uses and how you can opt out by visiting our Cookie Notice page.
HOW DO I REVIEW OR UPDATE MY INFORMATION?
If you are a registered user, you may access your information by signing in and clicking on "My Account" at the top of the page. You may make changes to your personal information, email preferences, and mailing preferences on this page. Be sure to click the "Save" button to save your changes.
HOW DOES HANNA PROTECT MY INFORMATION?
The security of your personal information is very important to Hanna, and we have implemented commercially reasonable measures to protect your information. Our website is PCI DSS compliant and uses SSL/TLS (Secure Sockets Layer) technology to encrypt your order information, such as your name, address, and credit card number, during data transmission. We use a third-party payment processor, which is also PCI DSS compliant.
How long does Target allow for return?
Target allows a 90 day return window, so I'll throw another vote in for their clothes. We've had good quality for most Cat and Jack stuff in the last few years.
Does general policy apply to damaged items?
The general policy does not apply for items that are damaged.