We are temporarily unable to process refunds, returns or rainchecks. However, we will continue to honor our policy on pricing and cashier errors, accidental double scans and refunding items damaged from bagging. Please reach out to your store manager for any questions.
Can I redeem digital coupons at any Hannaford store?
No. Digital coupons can only be redeemed at hannaford.com, using the Hannaford app, or in one of our retail stores. Can I redeem My Hannaford Rewards with my Instacart orders?
Are Hannaford to go pickup services still available?
All Hannaford To Go pickup services have resumed. Please be aware that there will be some temporary limitations that will impact your shopping experience, including social distancing practices. Everything we are doing is for the safety of our customers and associates. We appreciate your patience and understanding during this time.
What are Hannaford's hours of Operation?
Monday, Tuesday, Wednesday, Thursday and Friday: 8 a.m. – 7 p.m. | Saturday: 8 a.m. – 5 p.m. For customer concerns or questions: (800) 213-9040 | For our home office directory: (800) 442-6049 Questions about Hannaford?
What is the maximum amount I can spend on Hannaford to go?
In order to complete checkout, your Hannaford To Go subtotal cannot exceed $500. Due to fluctuations in product availability, we will need to offer more frequent substitutions.
Does Hannaford do cash back?
Hannaford and Cashback It may interest you to know that at Hannaford, they do offer cashback on debit cards! At Hannaford, cashback is offered for Discover credit, debit, and personal transactions only. In addition, bear in mind that you will be allowed a cashback of up to $100.
Who makes Hannaford brands?
2000. The acquisition by Delhaize Company – soon to be renamed Delhaize Group – is completed; Hannaford is now part of the fifth-largest food retailer in the United States, with 1,400 stores from Maine to Florida.
Who owns Hannaford?
DelhaizeAhold DelhaizeFood Lion, Inc.Hannaford/Parent organizations
How can I contact Hannaford?
(800) 213-9040Hannaford / Customer service
What does Hannaford do with expired food?
Agri-Cycle picks up inedible food from Hannaford stores, and their anerobic digester, located at sister company Stonyvale Farms, changes it into electricity that's sold back onto the grid.
Are Food Lion and Hannaford owned by the same company?
In the United States, Ahold owns Giant, Stop & Shop and the online grocery service Peapod. Delhaize owns Hannaford and Food Lion.
Who makes Hannaford soda?
Hannaford, soda, cola by Hannaford Bros. Co. Hannaford, diet soda, cola by Hannaford Bros. Co.
Who is Winn Dixie owned by?
Southeastern GrocersWinn-Dixie Stores, Inc. is a subsidiary of Southeastern Grocers, which is one of the largest supermarket chains based in the Southeast.
How many hannafords are there in Maine?
The state with the most number of Hannaford locations in the US is Maine, with 64 locations, which is 34% of all Hannaford locations in America.
Where is the corporate office for Hannaford?
Scarborough, MEHannaford / HeadquartersScarborough is a town in Cumberland County on the southern coast of the U.S. state of Maine. The town is a coastal resort area. Located about 7 miles south of Portland, Scarborough is part of the Portland–South Portland–Biddeford, Maine metropolitan statistical area. Wikipedia
What is the Hannaford brand called?
Double Money Back Guarantee. Nature's Promise is a Hannaford store brand that carries our double money back guarantee. Our store brands are the lowest price on the shelf compared to the national brands – so you know you're getting quality and value.
Who makes Hannaford soda?
Hannaford, soda, cola by Hannaford Bros. Co. Hannaford, diet soda, cola by Hannaford Bros. Co.
Who owns Ahold Delhaize?
A subsidiary of Zaandam, Netherlands-based global food retailer Ahold Delhaize, the company operates more than 2,000 grocery stores along the U.S. East Coast under the retail banners Stop & Shop, Giant Food, Giant/Martin's, Food Lion and Hannaford.
Who is Big Y owned by?
The company is headquartered in Springfield, Massachusetts. Big Y now is run by cousins Charles and Michael D'Amour. Big Y is one of the largest independently owned supermarket chains in New England, and it employs over 12,000 people.
What are Hannaford Rewards?
My Hannaford Rewards allows enrolled customers to receive rewards equal to 2% of the retail purchase price of store brand products, including fresh produce, meat, seafood, deli and bakery items that have a store brand name on the packaging (including a scale label, so long as no other brand name appears on the product package). Hannaford's lineup of store brand products, which is subject to change, currently includes Hannaford, Nature's Promise, Nature's Place, Taste of Inspirations, Home360, Etos, CareOne, Always My Baby, and Companion products.
How old do you have to be to get a Hannaford card?
Program Eligibility. You must be at least 18 years of age and reside in the United States in order to register for the Program. Only retail customers of Hannaford may register for the Program. Use of the Program for commercial purposes is strictly prohibited.
What is the content of Hannaford?
Content accessible through the Digital Services, such as text, graphics, images, software, features, tools and code (collectively, the "Content"), is the property of Hannaford and protected under United States and foreign copyright laws. In connection with your use of the Digital Services, Hannaford grants you a limited, non-transferable, non-exclusive, revocable license to access, view, use, print and download a single copy of the Content for your personal use, provided you do not modify or delete any copyright, trademark or other proprietary notice that appears in the Content. Hannaford may revoke this license at any time for any or no reason. Other than as expressly allowed in these Terms, any other use of the Digital Services or Content is expressly prohibited. You may not sell or modify Content or reproduce, display, distribute or otherwise use Content in any way for any public or commercial purpose. Use of Content on any other online or digital platform or in a networked environment is prohibited. Unauthorized use of Content violates copyright, trademark and other laws.
How old do you have to be to work at Hannaford?
By submission of application materials to Hannaford (including, without limitation, resumes and responses to questions set forth on our electronic applications), you warrant to Hannaford that you are at least 18 years of age and that all information submitted by you to Hannaford is true and correct. You further warrant that such materials and information is submitted in good faith and based upon a bona fide interest in obtaining employment. Your submission of a resume, online application or other related materials to Hannaford does not guarantee you employment with Hannaford or any other entity. In addition, if you are ever hired by Hannaford, your employment will be on an "at will" basis. That means either you or Hannaford may terminate the employment relationship for any reason, at any time, upon reasonable notice.
What does "circumvent" mean?
circumvent or modify, attempt to or assist another in circumventing or modifying any security technology or software that is part of the Digital Services;
Is Hannaford a HIPAA company?
Hannaford and its affiliates are committed to protecting our customers' privacy in connection with protected health information. Our HIPAA Notice of Privacy Practices located here describes, among other things, the privacy protections in place for our pharmacy-related services.
Does Hannaford have copyright protection?
You are hereby informed that Hannaford has adopted and reasonably implemented a policy that provides for the termination in appropriate circumstances of users of Digital Services who are repeat copyright infringers. If you believe your copyright or the copyright of a person on whose behalf you are authorized to act has been infringed, you may notify our copyright agent:
Safety Updates
Hannaford has taken extensive steps to ensure our customers and associates are safe during this health crisis. This work is guided by the Centers for Disease Control and Prevention's science-based recommendations and updated as new information and guidance are provided. These measures include:
Customer health and safety
Customers who have been vaccinated against COVID-19 are not expected to wear a mask while shopping in most locations. Per CDC guidance, we recommend all customers in substantial or high transmission counties wear masks. For up-to-date information on each county's status click here.
Associate health and safety
Plexiglass protection barriers have been installed at the registers between customers and the cashiers.
Why are Hannaford to go time slots limited?
Due to high demand and product availability, Hannaford To Go time slots and hours are limited:
What do associates use to ensure sanitary conditions?
To ensure sanitary conditions, our associates use hand sanitizer between each customer transaction and after using PIN pads, pens, markers, shopping carts and other contact points and when reentering the store.
How far back does a mobile payment cart have to be?
The associate will position the cart so that the mobile payment device is facing you, and they will step back, maintaining a 6-foot distance.
How many items are in high demand?
Some high-demand categories are limited to 2 items. However, further limit adjustments may be applied in-store daily, due to rapid fluctuation in inventory.
Is Hannaford to go pickup resumed?
All Hannaford To Go pickup services have resumed. Please be aware that there will be some temporary limitations that will impact your shopping experience, including social distancing practices. Everything we are doing is for the safety of our customers and associates. We appreciate your patience and understanding during this time.
Does Time Slot Selector show real time availability?
Time slot selector shows real-time availability. Kindly refrain from calling stores directly as they cannot open a time slot for you.
Can substitutions be reviewed at pickup?
Substitutions will not be reviewed at time of pickup
What is a cookie?
Cookies are files that websites send to your computer to uniquely identify your browser or to store information or settings in the browser. A web beacon (also known as an Internet tag, pixel tag or clear GIF) links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server. Your browser may tell you how to be notified when you receive certain types of cookies or how to restrict or disable certain types of cookies. Please note, however, that without cookies you may not be able to use all the features of the Site.
How to contact Hannaford Supermarkets?
You can update your preferences, ask us to remove your information from our mailing lists, submit a request or ask us questions about this Privacy Statement by calling us at 1-800-213-9040. You may also send us an email using the Contact Us section of the Site or App, or write to: Hannaford Supermarkets.
Does Hannaford have a privacy statement?
It does not apply to other websites, applications or services provided by Hannaford or other affiliated entities. In addition, this Privacy Statement does not apply to the offline data collection and use practices of Hannaford or other affiliated entities, such as data collection by telephone or in a retail store.
Can you stop receiving Hannaford emails?
You may at any time ask us to stop sending you emails or other communications. To update your preferences, ask us to remove your information from our mailing lists or submit a request, please contact us as described in the "How to Contact Us" section below. You may also update your preferences online through your Hannaford account.
What is Hannaford recycling?
The recycling service provides an easy means for shoppers to redeem bottles and cans while creating new opportunities for charitable fundraising through ongoing, virtual bottle drives.
What is a clynk?
CLYNK is the only bottle redemption service that allows users to create a personal account, accumulate a balance, and use the funds at their discretion – cash, store purchases or charitable donations. When customers register for the service, they receive 10 free, customized bags in which to collect their recyclable bottles and cans. (Subsequent bags are available for a small fee that covers their cost.)
How long does it take for Clynk to process recyclables?
After dropping the bags off at the store, CLYNK processes the recyclables and adds the value of the New York redeemables to the individual’s electronic account within two business days. To collect funds, customers print a payment slip from the in-store CLYNK kiosk and may use the money to buy groceries or receive cash at the customer service desk or register.
Where is Clynk located?
CLYNK is available at the Hannaford Supermarket & Pharmacy at 579 Troy-Schenectady Road in Latham and will expand throughout upstate New York in the coming months to additional Hannaford stores, including locations in Troy, Rotterdam, Glenville and Colonie in the near future. The initiative follows a successful partnership between CLYNK and Hannaford at the grocer’s Maine stores.
Does Clynk give back to community?
CLYNK also provides users with the ability to give back to local community organizations through its charitable program. The initiative makes it possible for customers to direct their funds electronically to a school, club or charitable organization of their choice that has been registered as a Hannaford Community Cash partner. Additionally, Hannaford Community Cash partners can hold ongoing “virtual bottle drives” to raise funds for their group by supplying CLYNK bags to their supporters.
Time Slots
Item and Order Limits
Substitutions
- Due to fluctuations in product availability, we will need to offer more frequent substitutions. If you are unwilling to accept a substitution, be sure you uncheck the box next to the item. You will likely experience: 1. Temporary out-of-stock items even if you requested a substitution 2. Some products not being available, due to reduced inventory 3. Online quantity limits on some items 4…
Unfamiliar Brands
- The high demand for goods has caused fluctuations in inventory and can lead to out-of-stock items in our stores. As we identify new sources for these items, you may start to see unfamiliar brands as substitutions in your orders.
Refunds, Returns and Rainchecks
- We are temporarily unable to process refunds, returns or rainchecks. However, we will continue to honor our policy on pricing and cashier errors, accidental double scans and refunding items damaged from bagging. Please reach out to your store manager for any questions. We apologize for any inconvenience.
Hannaford to Go Curbside and Walk-In Pickup, Step-By-Step Instructions
- Curbside Pickup
To help protect our customers and associates, we have developed curbside social distancing procedures: Once you announce your arrival: 1. Our associate will ask you for your desired payment method. When our associate comes to your vehicle with your items: 1. Please remain i… - Walk-In Pickup
In lieu of curbside pickup, the following stores offer Hannaford To Go walk-in pickup: 1. ME:Ellsworth 2. NH:Hudson, Keene 3. VT:Middlebury, Rutland When picking up your order at these stores: 1. Please arrive during the one-hour time slot you have selected. 2. Simply park as usual i…
Sanitization
- To ensure sanitary conditions, our associates use hand sanitizer between each customer transaction and after using PIN pads, pens, markers, shopping carts and other contact points and when reentering the store.