Full Answer
What is Helzberg Diamonds'guarantee policy?
If your jewelry becomes damaged as a result of manufacturer defect, Helzberg Diamonds will repair or replace the item, at our option, without charge. Guarantee excludes normal wear and tear and all damage caused by abuse. Our Lifetime Care Plan, an optional premier guarantee available with your jewelry purchase.
What is the Helzberg Diamonds lifetime care plan?
Developed at the request of our customers, the Helzberg Diamonds Lifetime Care Plan is an extension of this commitment. Is it safe to have fine jewelry sent through the mail? We know how important your purchase is, so we've implemented several policies to ensure that your order will arrive safe and sound.
Does Helzberg Diamonds have coupons or discounts?
This Helzberg Diamonds review found several different coupons and discounts. You can use the code STUDLY for free ΒΌ ct. tw. diamond and white gold studs with purchases over $700 . There is also the code CONGRATS to save $200 on purchases over $1,000 or $400 on orders over $1,999 .
How can I pick up my jewelry at Helzberg?
From layway, trade-ins, and In-Store Pick Up, we want to ensure we accommodate you. Our store associates provide our customers with superior service and are ready and waiting to assist you. Order online and pick it up at your closest Helzberg store for FREE. Your jewelry is very special to you. Let us help you keep it that way.
What is Helzberg Diamonds return policy?
We want you to feel the love with your Helzberg Diamonds purchase. So if you're not satisfied with your purchase, we'll happily offer a refund or exchange within 30 days of purchase. Simply return your purchase in unworn, new condition*, along with the receipt, and any physical grading reports that came with the item.
Can you get a refund on an engagement ring?
Most jewelers accept returned, unworn engagement rings for 30 days from the date of purchase. When you decide to return the ring, you should include the original ring documents. You need to include receipts, certificates, maintenance records, appraisals, and ring box with the engagement ring, itself.
Can you sell jewelry back to helzberg?
Yes. Helzberg does give individuals an opportunity to sell their jewelry to the company under its popular Gold Purchasing Program.
Are Helzberg Diamonds fake?
Both are real diamonds and no two diamonds are exactly alike. Both our natural and lab grown diamonds are ethically sourced. Helzberg uses third-party experts to grade both types of diamonds.
What do I do if I don't like my engagement ring?
Exchange or Return It. If your partner purchased the ring new, head back to the jeweler together. You could keep the center stone and have it changed to a different setting, or spend the afternoon trying on rings together until you find a completely new style that you both love.
When should an engagement ring be returned?
Most states stand the ground that the recipient must return the engagement ring if the wedding is called off, regardless of the reason for the breakup. In one Michigan case, a man proposed to his girlfriend and presented her with a $19,500 engagement ring.
Is Helzberg Diamonds better than Zales?
Results were generated by 61 employees and customers of Helzberg Diamonds and 18 employees and customers of Zales. Helzberg Diamonds's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Helzberg Diamonds. Their current valuation is $568.13B....Helzberg Diamonds vs Zales.39%Promoters14%Passive47%Detractors
Is helzberg overpriced?
Helzberg don't get a thumbs-up for price. The problem is that we've come to expect much better from the jewelry market where you can get high quality, at a fair price. Instead, with Helzberg, the customer isn't getting a fair price. The diamonds, and the jewelry itself are overpriced.
What do you do with jewelry you don't want?
3 Best Options For Getting Rid Of Used Jewelry1) Sell Your Used Jewelry. If you have no attachment to a piece and just want to get cash for it, your best option is to sell it to a local jeweler or a pawnshop. ... 2) Trade It In For Credit Towards Another Purchase. ... 3) Remount Stones Into A New Piece.
Where do Helzberg Diamonds come from?
Helzberg Diamonds is a jewelry retailer founded in 1915 by Morris Helzberg that has 210 stores in 36 US states....Helzberg Diamonds.TypeSubsidiaryFounded1915 Kansas City, Kansas, U.S.FounderMorris HelzbergHeadquartersNorth Kansas City, Missouri , U.S.Number of locations200+ stores (2017)7 more rows
Who owns Helzberg Diamonds?
Berkshire HathawayBH Holding H Jewelry IncHelzberg Diamonds/Parent organizations
What is a masterpiece diamond?
Only the world's highest performing and most precisely cut diamonds qualify for the Helzberg Masterpiece Collection. Because our Masterpiece diamonds are selected from superior rough diamond crystals, precisely cut and expertly polished, they are awarded the highest grade from the American Gem Society - AGS Ideal 0.
What's your return policy on rings?
Ring offers a 30-day refund policy from the date you receive your order to request a full refund.
Do you legally have to give back an engagement ring UK?
Under UK law, when you give someone an engagement ring, you are doing so as a gift and it is assumed that the receiver is able to keep the ring. So the short answer is no, you are not automatically entitled to it back.
Does KAY Jewelers give refunds?
Our Quality Assurance team will inspect your shipment before we can process a refund. If everything looks good, we will credit your original payment method, excluding delivery charges, within three weeks of receiving your return.
Can you return an engagement ring if it doesn't fit?
If your gorgeous new rock is a little off in size, don't worry! Engagement ring resizing is quite common. If the ring doesn't fit, it's time to head back to the jeweler to have your ring resized.