Full Answer
What is the return policy at CarMax?
They honor their promise to let the customer return the car within 5 days, no questions asked, as long as the car has not been damaged and the gas tank is full (unless it is electric car). This has been my personal experience. I bought a 4 year old car for $13k at carmax and returned it 4 days later.
What is CarMax's 5-day money-back guarantee?
If you buy this car from CarMax, you can get your money back within 5 days for any reason. The car has a warranty for 30 days, and all vehicles are eligible for an additional extended warranty. What impact does returning a car back to CarMax on your credit in the 5-day money-back guaranteed period? I had a TERRIBLE experience with CarMax.
How long is the warranty on a new car at CarMax?
The car has a warranty for 30 days, and all vehicles are eligible for an additional extended warranty. What impact does returning a car back to CarMax on your credit in the 5-day money-back guaranteed period?
What are the requirements to sell a car at CarMax?
Cars must also pass a 125+ point inspection and undergo a detailed reconditioning to be sold at CarMax. Some CarMax cars have unrepaired safety recalls; here’s what you should know about that. What does it mean that all CarMax cars are CarMax Quality Certified?
How long is Carmax warranty?
What does it mean when a car is CarMax certified?
How long does it take to recondition a car?
How far in advance can you reserve a car?
What is MaxCare Extended Service?
Can you ship a car to CarMax?
Can you save your search on MyCarMax?
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About this website
Can you return a car back to CarMax?
In addition, CarMax has extended its 7-Day Money Back Guarantee to a 30-Day Money Back Guarantee. Now, customers have 30 days to decide if a vehicle is the right fit, allowing them to return the car for any reason for a full refund up to 1,500 miles. This offering is unmatched in the automotive industry.
Does CarMax have a 30 day return policy?
30 days to change your mind We give you 30 days (up to 1500 miles) to decide if your car is the perfect fit for your life. If not, bring it back for a full refund. Learn more about our guarantees.
Can CarMax back out of an offer?
Yes. You'll need to provide loan information so CarMax can pay off the lender. If you owe more than your offer, you will need to cover the difference.
Are CarMax cars overpriced?
Simply put, in most cases the CarMax price is not cheaper than a dealer. Their cars are well inspected but tend to cost more and the prices are firm. For example, a 2017 Ford Escape with 41,000 miles costs around $25,998. Meanwhile, a 2019 Ford Escape with 24,000 miles costs around $23,000 from a local dealer.
Does CarMax have a 30 day warranty?
You get a boost of confidence from knowing your CarMax car comes with a 30 day, money back guarantee and a 90-day/4,000-mile (whichever comes first) limited warranty.
How do I get out of an upside down car loan?
How to Get Out of an Upside-Down Car LoanCalculate Negative Equity. The first step is to know just how underwater your car loan is. ... Contact Your Lender. ... Continue Making Payments. ... Make as Many Payments as Possible. ... Refinancing an Upside-Down Loan. ... Selling Your Upside-Down Vehicle.
Does CarMax ever lower their prices?
The retailer has a no-haggle policy for used-vehicle prices and trade-in offers. CarMax gives free, no-obligation valuations and offers consumers a price that's good for seven days. This is proof many consumers don't care about the lowest price.
Is CarMax appraisal negotiable?
CarMax appraisals are thorough, but non-negotiable. You'll need to drive your car to a CarMax location and they'll complete the appraisal process while you wait. This takes around 30 minutes, after which you'll get an offer good for 7 days at any CarMax location.
Does Carfax have a return policy?
If you are not satisfied, you have 30 days after the purchase to submit a claim. If you purchase 1 CARFAX, you will be refunded 100% of the purchase price. If you purchase 3 CARFAX, you will receive a 100% refund within the first 30 days, unless more than 1 credit has already been redeemed.
What is the Carfax Buyback Guarantee?
The CARFAX Buyback Guarantee helps protect consumers from unknowingly buying a vehicle with a DMV-issued title brand, such as Salvage, Junk, Rebuilt, Fire, Flood, Hail, Lemon/Manufacturer Buyback, Not Actual Mileage, or Exceeds Mechanical Limits.
Does CarMax negotiate price?
Branding: CarMax's brand is synonymous with transparency. The retailer has a no-haggle policy for used-vehicle prices and trade-in offers. CarMax gives free, no-obligation valuations and offers consumers a price that's good for seven days.
Can I sell my car to CarMax if I still owe money on the car?
CarMax stores also accept cash and debit cards. If the amount you owe is less than $250, we will accept a personal check.
CarMax (11 Common Questions Answered) - MotorAsk
CarMax is an automobile valuation company with centers in 225 cities across the United States that buys and sells new and used cars. With over a quarter of a century of experience, it has developed a reputation for providing high-quality service at a reasonable price.
Returning a car to CarMax. What will it cost me? - reddit
Hello, So I’m 22, and I thought it was a good time to buy a new car. I went to some of my local dealerships and was smacked into reality by things that don’t even make sense!
Find all the different ways to get help at CarMax
Visit the CarMax Help Center to read FAQ, send questions, or connect with real people. You’ll get answers to everything you need to find and buy your next car.
How long is Carmax warranty?
Every car we sell is CarMax Certified and comes with a 30-day money-back guarantee (up to 1500 miles, learn more ), and 90-day/4,000-mile limited warranty (whichever comes first). See store for written details. † CarMax delivery is available within a 60-mile radius of select stores.
What does it mean when a car is CarMax certified?
Every car we sell is CarMax Certified, which means no flood or frame damage, and no salvage history. In addition, it means a car has passed our 125+ point inspection and undergone a detailed reconditioning process.
How long does it take to recondition a car?
None of the cars we buy are ever sold to you “as-is.” In addition to replacing worn parts found during our 125+ point inspection, we spend an average of 15 hours reconditioning each car. When it comes to the exterior, we pull out dimples, buff and color-match scratches, restore headlights, and repair discoloration caused by acid or oxidation. Inside, we remove stains, repair holes or tears, remove debris from all surfaces and hard to reach places, and repair or replace any excessively worn carpet. These are only a few examples from our extensive reconditioning checklist. Some CarMax cars have unrepaired safety recalls; here’s what you should know about that.
How far in advance can you reserve a car?
Unless otherwise noted, you can reserve any car up to 7 days in advance of an appointment and/or test drive. To do this, go to the car's detail page for the car you’re interested in, choose the action you want to take, and follow the prompts.
What is MaxCare Extended Service?
MaxCare extended service plans are an optional service you can choose to purchase when you purchase your car. These optional plans can be tailored to your monthly budget, and provide coverage of your vehicle’s major systems and hundreds of parts, inside and out, for several years.
Can you ship a car to CarMax?
We can ship almost any car in our inventory to the closest CarMax location near you. In some cases, a shipping fee may apply but we’ll let you know ahead of time.
Can you save your search on MyCarMax?
Yes. By saving your searches, you can sit back and let us notify you when the perfect car is added to our inventory. To save a search, use the “Save Search” link located directly below the search filters. This option will only appear if you have selected at least one filter in your search. If you don’t already have a MyCarMax account, you will be prompted to create one. There you can adjust the frequency of your saved-search inventory alerts.
Questions regarding selling a car to Carmax
I want to sell my 2014 Hyundai SantaFe Sport. Carvana online offer is for a little over $9,000, and I want to see if my local Carmax will buy it for more.
90 Day Warranty Question
I recently purchased a BMW I3 from Carmax and brought the car in about a week later for a strange noise that happened when reversing. Carmax service center told me it was normal and even said they asked the BMW dealer nearby. Two months later the noise still sounds strange to me and it even makes more squeaking when using the shocks.
Carmax warranty on cv boot
I bought my car 2 months ago. Yesterday as I was installing lowering springs on my car, I noticed one of the cv boot was ripped. I went ahead with the install anyways.
Bankdraft
I recently sold my car to Carmax that i still owed money but since i have a positive equity they gave the difference and issued me a bank-draft. After that I deposited it, on the next my bank cleared it but taken it back right away, have anybody experienced it when they deposited the bank draft!?
Will Carmax accept trade-ins if you only have one key?
As the title says. During the initial appraisal they said they would most likely send my car to auction.
Removing Modifications for a Second Appraisal
New to Reddit and this subreddit, I tried searching for my answer but couldn't find anything.
Can someone better explain the 90 Day Carmax Warranty
Scenario: Let's say I buy a car from Carmax and on Day 1, I take it to a mechanic to be looked at.
How long does it take to return a car at Carmax?
As a sales person for Carmax for the last three years, I can tell you that returning a car within the five-day period is extremely easy. It ta and walk away kes about an hour. Of course we as sales people, try to find you another car that will suit your needs, but you don't need to give a reason to return the car, therefore many people return them and walk away. Your sales consultant loses their commission, but it's par for the course and one of the best things about Carmax, because you really can make sure the car is right for you. As far as with the other writer said about Auto check. That's
Why do I shop at Carmax?
I shop at Carmax more now because I can pay more for the marginal quality and worry less about researching the car's history . Also because I derive less excitement/benefits in hunting for the best deal, which takes a lot of time. Comparison between Carmax vs small private dealerships & private parties.
Why does Carmax use autocheck instead of carfax?
My friend tried to return a car to Carmax. Here’s why. They use autocheck purposely instead of carfax because autocheck doesn’t catch as many accidents. Carmax purposely buys cars with bad carfax reports but clean autocheck reports, because they can get them cheaper, and make more of a profit.
How much would Carmax give you if you paid $16,000?
If CarMax paid $16,000, CarMax would give you $2,000. CarMax would buy out your loan for $14,000.
What happens if you owe $4000 on a car?
If you owe $4000 on the car and CarMax will give you $3000 for the car, then you will have to write CarMax a check for $1000 and sign the title of the car to them.
What happens if you sell a car to Carmax?
If you sold a vehicle to Carmax and want it back, that’s really up to them, as that sale is final when you sign the paperwork. If they do agree to return ownership to you, there may be a cost involved. Keep in mind that they will inspect the vehicle, and if you have damaged it, you’re most likely out of luck.
Does Carmax still do foreman work?
I knew a mechanic that worked at Carmax a couple of years ago. I'm sure he still does as he was a foreman. I asked about what they buy as I work at the local dealer auction. Flat out anything that's 12 years or older goes to the auction. Anything they can't fix to make presentable and roadworthy goes to the auction. Their quotes are based on what they can get at auction or selling on their lot and maintain a healthy margin.
How long is Carmax warranty?
Every car we sell is CarMax Certified and comes with a 30-day money-back guarantee (up to 1500 miles, learn more ), and 90-day/4,000-mile limited warranty (whichever comes first). See store for written details. † CarMax delivery is available within a 60-mile radius of select stores.
What does it mean when a car is CarMax certified?
Every car we sell is CarMax Certified, which means no flood or frame damage, and no salvage history. In addition, it means a car has passed our 125+ point inspection and undergone a detailed reconditioning process.
How long does it take to recondition a car?
None of the cars we buy are ever sold to you “as-is.” In addition to replacing worn parts found during our 125+ point inspection, we spend an average of 15 hours reconditioning each car. When it comes to the exterior, we pull out dimples, buff and color-match scratches, restore headlights, and repair discoloration caused by acid or oxidation. Inside, we remove stains, repair holes or tears, remove debris from all surfaces and hard to reach places, and repair or replace any excessively worn carpet. These are only a few examples from our extensive reconditioning checklist. Some CarMax cars have unrepaired safety recalls; here’s what you should know about that.
How far in advance can you reserve a car?
Unless otherwise noted, you can reserve any car up to 7 days in advance of an appointment and/or test drive. To do this, go to the car's detail page for the car you’re interested in, choose the action you want to take, and follow the prompts.
What is MaxCare Extended Service?
MaxCare extended service plans are an optional service you can choose to purchase when you purchase your car. These optional plans can be tailored to your monthly budget, and provide coverage of your vehicle’s major systems and hundreds of parts, inside and out, for several years.
Can you ship a car to CarMax?
We can ship almost any car in our inventory to the closest CarMax location near you. In some cases, a shipping fee may apply but we’ll let you know ahead of time.
Can you save your search on MyCarMax?
Yes. By saving your searches, you can sit back and let us notify you when the perfect car is added to our inventory. To save a search, use the “Save Search” link located directly below the search filters. This option will only appear if you have selected at least one filter in your search. If you don’t already have a MyCarMax account, you will be prompted to create one. There you can adjust the frequency of your saved-search inventory alerts.
