kate spade return policy in store

by Joan McGlynn Published 2 years ago Updated 1 year ago

The Kate Spade New York Return Policy Interpreted. The Kate Spade New York return policy specifically states that all returnable items must be unworn and unused. This applies regardless of whether you want a refund or exchange. Kate Spade New York allows you to return most products bought online at any of its retail stores. Non-returnable items include:

Full Answer

Does Kate Spade offer free returns?

There is no minimum requirement to receive free shipping from Kate Spade. The retailer also offers free returns. If you need your order quickly, you can choose an upgraded Kate Spade free delivery...

Is Kate Spade a real person?

The name Kate Spade is synonymous with fashion accessories; namely her chic, enduring handbags. But there was a real person behind the brand, the real Kate Spade. She was an entrepreneur, mother, wife, daughter, and role model for women looking to other inspirational women for encouragement in their own endeavors.

What stores sell Kate Spade?

Spring has sprung at Kate Spade with early access to the Spring Sale ... or you can order and pick up at the closest store.

How much does Kate Spade pay?

The average Kate Spade New York hourly pay ranges from approximately $15 per hour for a Sales Associate/Cashier to $33 per hour for an Assistant Store Manager. Kate Spade New York employees rate the overall compensation and benefits package 3.5/5 stars.


What is the kate spade return policy?

returns & exchanges. returns of full-price and sale merchandise must be made within 30 days of purchase. products must be unused, unworn, and in good condition with original hangtags and packaging attached. all original packaging must be intact.

Can you return kate spade to the outlet?

items purchased on may not be returned to any kate spade new york outlet shops. we do not support returns, reships, or re-credits for items shipped internationally. thanks!

How do I return an item bought in store?

In-Store Returns: You will likely need the receipt or invoice to return the item for a full refund. Some stores will refund without a receipt, but others may only give a replacement or store credit. Collect the item. Bring the item to the store, along with all original packing materials and accessories.

Can you take something back to the store without a receipt?

"It all depends on the store," Spencer reiterates. "Some stores do not require a receipt for any return, and they will simply provide you with cash back if that's what you want," she says, adding that "other stores will happily offer you a credit without a receipt."

What do you do with final sale items?

Many stores sell items subject to a “final sale.” What this means, however, is that the customer does not have the right to return it if he doesn't like it or changes his mind. To that extent the sale is “final.” It does not mean you must accept broken items. If the gift was broken there would be a breach of warranty.

How do I return a Tory Burch bag?

Start your return or exchange online by visiting with the billing zip code used for your order. Next, print your label, package your item(s) and a copy of your packing slip with the reason for your return or exchange and ship via FedEx. Need any additional assistance, contact Client Services.

Can a store refuse to give a refund?

In the U.S., there's no federal law that says merchants have to accept returns. However, retailers are required to provide a repair, exchange, or refund if a product is defective. And under the FTC's “cooling off” rule, you have the right to cancel some sales within three days of the purchase and get a full refund.

Can a retailer refuse a refund?

For products bought in a shop, you do not have a legal right to a refund because you change your mind. If you bought the goods online, in most cases, you have 14 days to change your mind and get a full refund. Read more about shopping and shopping online.

What is the best excuse to return an item?

Here are some of the most common reasons for returns, and what you can do about them:#1 | The Customer Bought the Wrong Item.#2 | The Product is No Longer Needed.#3 | The Product Didn't Match the Description.#4 | A Gift Purchase Was Incorrect.#5 | The Product Was Damaged Upon Arrival.More items...•

Can stores look up receipts?

Some companies offer the option to have receipts sent via email. The best way to obtain a receipt if you lost the original copy is to return to the place of purchase. Some stores can look up a previous purchase and print a new receipt for you if you used a credit card, debit card or personal check.

Can a store tell if an item was purchased there?

In most cases a bar code does not provide information concerning where a product was purchased. The most common bar code is the UPC code, found on all packaged goods at grocery stores. It only identifies the product (first five digits) and the company (second five digits).

Is it illegal to return used items?

Returning Worn Items So if you are asked about whether an item was worn, and say yes, and the return is still accepted, you generally do not have to worry about arrest (frequently, stores will make exceptions if a consumer is honest and the goods still look new).

How long do kate spade refunds take?

After Kate Spade New York receives the item, your refund or replacement should arrive within 30 days.

Does kate spade ship to PO boxes?

kate spade new york is pleased to offer shipping to multiple addresses in just one order within the U.S. and Canada....canada.standard ground 3-6 business days if received and authorized by 1pm estexpress 2 business days if received and authorized by 9pm estcanada p.o. boxn/an/a1 more row

Can you cancel a kate spade order?

can i change or cancel my order? because we strive to get your order shipped as quickly as possible, we cannot cancel or change an order once placed as processing begins immediately.

How do I contact kate spade customer service?

email ustrack your order customer care.give us a call 7am -11pm EST us at

returns for orders placed at

when you're ready to return your items please follow the below instructions:

if you change your mind

in addition to your legal rights (see below), should you change your mind about your purchase from this kate spade new york website the following return policy applies.

your legal rights to cancel - consumer contracts regulations 2013 (ccr)

you have the legal right to cancel your order within 14 days without giving any reason. the cancellation period will expire after 14 days from the day on which you receive the goods.

Standard Delivery

Customers can expect to have their correctly completed order delivered within 7-10 working days, depending on the final destination. A business day is Monday through Friday, excluding weekends and public holidays.

Late deliveries

If you have not received your order within the expected delivery timeframe specified please contact our Kate Spade Team at


If you wish to cancel your order, pls email us immediately .According to our purchasing policy, we will charge you 25% of your order amount as our commission charge which has charged by the bank. And shipped orders cannot be cancelled. Hope you can understand in this key point.Thank you!

Returns Policy & Process

We take great pride in our reputation for quality, and if for any reason you are dissatisfied with your purchase,please contact our Michael Kors Team at

Faulty Items

Items will be inspected by our Product Assessments team and if the item is deemed to be faulty due to manufacturing or fabric defect, please contact our Kate Spade Team at deemed not to be faulty, it will not qualify for an exchange or refund under this return type.

If You Change Your Mind

Kate Spade is unable to accept items that have had the tags removed, have been customized, worn or washed. Change of mind returns only apply to items in a resalable condition. Additional re-delivery freight charges will not apply for replacement items.

Incorrect Colour

Kate Spade will cover the re-delivery charges if the colour item you received is not what you initially purchased. As customers can appreciate however, colours shown on an internet exchange may not be an exact match to the physical goods, therefore the colour shown is for illustrative purposes only.

extended holiday returns

Extended holiday returns start now (so you can get a stress-free head start on the season). Purchases made from 15th November 2021 to 9th January 2022 can be returned for a refund, by 23rd January 2022.

online returns (via free return service)

we seek the complete satisfaction of our customers. in the event that you find your purchase unsuitable, we are pleased to offer you a full refund on your online order under the following conditions:

paypal, afterpay & zip pay returns

please note that all orders purchased using paypal, afterpay and zip pay can only be returned for a refund via our online returns process. orders made with paypal, afterpay and zip pay may not be exchanged in-store and must be returned online for a refund.

online exchanges

currently, online orders cannot be exchanged via our free return service.

online returns & exchanges (in retail stores)

we are pleased to offer our customers the convenience of in-store refunds and/or exchanges at retail locations for purchases made online via credit/debit card under the following conditions:

in store returns & exchanges

we are pleased to offer our customers a full refund in the same tender as the original payment under the following conditions:

contact us

need help? call us at 1800 577 233 (monday to friday 7am - 7pm, saturday 9am - 2pm aest, excluding public holidays) or email

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