You can return your item at any Kay Jewelers store for up to 60 days of purchase or exchange it within 90 days. Watches may be returned or exchanged within 30 days. We can issue refunds from Kay.com, but exchanges must be done at a Kay Jewelers store location.
How much does Kay Jewelers pay in US?
The average Kay Jewelers hourly pay ranges from approximately $10 per hour for a Sales Consultant to $13 per hour for a Sales Associate. Kay Jewelers employees rate the overall compensation and benefits package 3.3/5 stars.
Does Kay Jewelers buy back jewelry?
The owner of Zales and Kay Jewelers will no longer buy diamonds and other precious gems originating in Russia – a surprise reversal that comes as companies around the world cut ties in response to the invasion of Ukraine.
Does Kay Jewelers replace lost jewelry?
Kay's gemstone guarantee states, "We will replace, free of charge, any diamond, emerald, ruby or sapphire covered by this Guarantee if it chips, breaks, or is lost from its original setting during normal wear." Other customers have complained that when Kay fixes their rings, they end up with a worse diamond than before.
Does Kay Jewelers fix jewelry?
When a piece of jewelry becomes part of your life it is natural for the metal to wear down over time, prongs to become loose or chains to scratch or break. That's why we offer KAY jewelery repair for routine services or custom design. Come in anytime for an assessment.
How long is Kay Jewelers return policy?
Returning your KAY purchase is easy. Simply return your purchase at any KAY (or any Sterling Family of Jewelers location) or return your online purchase by mail up to 30 days after your purchase was shipped.
Will Kays take a ring back?
Kay Jewelers makes a straightforward commitment to buy back your ring at the original retail price (minus taxes and shipping). The actual market price isn't a factor in the offer and they may even be paying slightly over the actual second hand value of the ring.
Are engagement rings returnable?
Most jewelers accept returned, unworn engagement rings for 30 days from the date of purchase. When you decide to return the ring, you should include the original ring documents. You need to include receipts, certificates, maintenance records, appraisals, and ring box with the engagement ring, itself.
Can I exchange my engagement ring to KAY?
If you purchased your item online, you can return your item to any KAY or KAY Outlet store. If there is no store near you, you may return the item by mail. Returns to the store must include the original packing slip with the item.
Can you trust Kay Jewelers?
Reliable site: While the quality is in question, the Kay Jewelers site is pretty reliable. It is a vast company that many Americans trust, which translates towards the safety that comes with shopping on their site.
Is it OK to ask for an engagement ring back?
If the receiver breaks off the engagement, he can ask for the ring back. Most states, however, view an engagement ring as a semi-contract, or a “conditional gift.” In this view, the ring is given with the understanding that the couple will get married in the future and symbolizes a verbal contract.
What do I do if I don't like my engagement ring?
Exchange or Return It. If your partner purchased the ring new, head back to the jeweler together. You could keep the center stone and have it changed to a different setting, or spend the afternoon trying on rings together until you find a completely new style that you both love.
What is the etiquette for returning engagement rings?
Traditionally, an engagement ring is returned to the giver if the bride-to-be initiated the break-up or if it was mutual. If the giver ended the relationship, the wearer often keeps the ring or is given the option on what to do with the ring.
How do I get a refund from Kay Jewelers?
Customer Service: 800-527-8029 You can return your item at any Kay Jewelers store for up to 60 days of purchase or exchange it within 90 days. Watches may be returned or exchanged within 30 days. We can issue refunds from Kay.com, but exchanges must be done at a Kay store.
Can you sell a ring back to Zales?
Colored gemstone and lab-created diamond jewelry are not eligible for trade-in. We guarantee that the item you trade will be valued for trade in at Zales at 100% of its original net purchase price. Trade-ins of in-store and online purchases are accepted at most Zales locations.
What do you do with wedding rings after divorce?
You can keep it and pass it down to your children, or tuck it away in a drawer for a few years until you feel ready to give it away or give it a second life in the form of a new piece of jewelry.
What is the best way to sell jewelry?
Selling your jewelry in person to a local shop may still be the best way to get the most money out of it. Here, too, you have lots of options, including coin shops, pawnshops, consignment shops and jewelers. The American Gem Society provides a list of local jewelers who buy jewelry.
Can DoNotPay Assist in Returning Other Merchants’ Products?
Feel free to use DoNotPay to send return requests to any seller. Find some of them in the following table and familiarize yourself with their return policies:
What happens if your gift balance is below the refundable amount mandated by state law?
If your gift balance is below the refundable amount mandated by state law, you will receive cash. The price of the item has to be lower than:
How long does it take to get a check from a company?
The item’s value is above $200. The corporate office issues a check, which you should receive in 21 days max
Why do we provide prepaid return labels?
As a bonus, we provide a prepaid return label to lower the shipping expenses.
Can you return a watch from Kay Jewelers?
Have you bought or received a watch or a piece of jewelry you wish you didn’t? Now you think about what to do—keep it and pretend you like it, give it to someone else, or send it back and get something better. The solution is easy if the item is from Kay because the Kay Jewelers return policy entitles you to a refund or a replacement.
Does Kay Jewelers accept returns?
The Kay Jewelers return policy states that online returns for merchandise bought at physical stores won’t be processed.
Does Kay Jewelry accept cash on delivery?
Note that you need to pay for the label. The company doesn’t accept Cash on Delivery. The Kay Jewelry return policy specifies that the company covers shipping and handling costs only if you received a damaged or defective item. In this case, call 1-800-311-5393.
Is Kay.com responsible for merchandise that it does not receive or that is not returned?
Kay.com is not responsible for merchandise that it does not receive or that is not returned in accordance with these terms.
Do you need a packing slip to return?
Your packing slip must accompany your return.
How long does it take to return a Kay watch?
What is Kay Jewelers return and refund policy? If for any reason you are not satisfied with your purchase, you may return it within 60 days to any Kay Jewelers or kay.com. Or you may exchange it within 90 days of purchase at any Kay Jewelers.* Watches may be returned within 30 days at any Kay Jewelers or kay.com. Or exchanged within 30 days at any Kay Jewelers.* Watches must be in original condition (unworn and unaltered) and accompanied by the original packaging, instructions and warranty documents. *Exchanges are not accepted at kay.com. Learn more
What colored gemstones are considered precious?
What colored gemstones are considered precious? Rubies, sapphires and emeralds are precious gemstones. All other gemstones are referred to as semi-precious.
How big is a 25mm bracelet?
To give you a better idea of your jewelry's dimensions, 25MM is approximately 1 inch. See below for other approximate conversions. 3MM is approximately 1/8 inch. 6MM is approximately 1/4 inch.
What determines the price of a diamond?
What determines the price of a diamond? A diamond's value is determined by its carat weight, color, cut and clarity. For further information about diamonds please refer to the 4Cs Diamond Guidesection on our website.
Does Kay Jewelers offer extended service?
In addition, you may purchase Kay Jewelers Lifetime Extended Service Plan. The Extended Service Plan furnishes labor and parts necessary to maintain your merchandise in usable and wearable condition provided such service is necessitated by merchandise worn during normal conditions .
Can you trade in a diamond for another diamond?
You may trade in your diamond for another diamond at least double the trade-in value. The trade-in value is the original purchase price, excluding charges such as tax and shipping. Color gemstone jewelry is not eligible for trade-in. Trade-ins of in-store and online purchases are accepted at any Kay Jewelers location.
Do all kay rings come in the same size?
Do all rings come in the same size or are there different sizes available? All of our rings are sized to what has been determined is an average finger size. When you purchase a ring on kay.com, you will be shown the size (or sizes) in which the ring is available. If your finger is a different size, we can adjust the ring. Learn more
How long do you have to return a Helzberg watch?
If, for any reason, you decide to return or exchange your purchase, you have 60 days (*30 days for unworn watches). Simply take your purchase to any Helzberg Diamonds store. To find the location of your nearest store, visit the Store Locator.
How long does it take to return a Kay bracelet?
If for any reason you are not satisfied with your purchase, you may return it within 60 days to any Kay Jewelers location or kay.com. You may also exchange it within 90 days of purchase at any Kay Jewelers .*
What is charge credit?
Charge credits are issued to original purchaser on the account to which the item was charged.
Can you return flammable liquids to Amazon?
Hazardous materials, including flammable liquids or gases are not returnable to Amazon. Contact the manufacturer directly for service, warranty, return, and refund information. Jewelry and watch items with a value of $75 or more should be returned using a trackable shipping method.
Where to find return reason on packing slip?
Indicate the return reason in the Return Reason column on the front of the packing slip next to the line item you are returning.
Is shipping charge refundable at Helzberg?
Shipping charges are non-refundable. If there is no Helzberg Diamonds store located near you, or you decide you want to return your purchase using FedEx, we will gladly arrange to have your purchase picked up by FedEx- at no cost to you. Just call 1-800-HELZBERG (1-800-435-9237) for instructions.
Can you return a Zales item?
Zales.com is dedicated to delighting you with your jewelry purchase and our services. If for any reason you are dissatisfied with your purchase, you may return your item based on our Guest Return and Exchange Policy.
