No Refund Policy Samples
- Kobo — No Refund Policy for Digital Products. Kobo’s terms of sales states that digital products are final sale by default. ...
- Muji — All Sales Final Policy. Muji’s return policy clearly explains the return process and any associated non-refundable fees. ...
- The Time Hotel — Hotel No Refund Policy. ...
- Nova Hair Salon — Refund Policy For Services. ...
What is the return policy for Kobo ebooks?
Returns If you are dissatisfied with your eReader and/or accessory purchased through us.kobobooks.com for any reason, you have thirty (30) calendar days after the date of purchase to return the eReader to Kobo. You must return the goods in its original condition and provide a tracking number to us.
How do I return an eReader to Kobo?
Upon receipt of the returned device, Kobo will refund the cost of the eReader to the credit card charged at the time of purchase, less any initial delivery charges. If you bought your eReader from another retailer, please contact the store where you bought it and ask them about their return process.
What is the Kobo's policy on cancelling orders?
Kobo reserves the right to cancel or refuse any order to any person for any reason at any time prior to shipment, including after an order has been submitted, whether or not the order has been confirmed.
How do I pay for my Kobo book?
Kobo accepts payment by Visa, MasterCard, American Express and Paypal. Kobo reserves the right to reject any and all tax exemption certificates. Kobo reserves the right to cancel or refuse any order for any reason at any time prior to shipment, including after an order has been submitted, whether or not the order has been confirmed.
How do I return a Kobo eReader?
To return your Kobo eReader, please contact our customer support team here.Any delivery fees charged to you to return the eReader to us are your responsibility. ... If you bought your eReader from another retailer, please contact the store where you bought it and ask them about their return process.More items...
Does Kobo have a warranty?
Warranty & Help If, within the warranty period, the issue cannot be resolved, you may exchange your defective eReader in accordance with Kobo's warranty. The same warranty is provided for both new and certified refurbished eReaders. Kobo will require a copy of your receipt if you make a warranty claim for your eReader.
Can Kobo eReaders be repaired?
Tap Device information. Beside 'Repair your Kobo account', tap Repair. Tap Repair now. The account repair process will begin.
How do I claim my Kobo warranty?
View warranty and legal information on your Kobo eReaderGo to your home screen.Tap the. More icon at the bottom of the screen.Tap Settings.Tap Device information.Beside 'Warranty', tap View.Tap on the country name to view the warranty.
How long is the Kobo warranty?
If your eReader is replaced or repaired during the Warranty Period, it will be covered by this Limited Warranty for the remainder of the original Warranty Period or ninety (90) days from the date of shipment of the replacement or repaired eReader, whichever is longer.
How do I register my Kobo eReader?
Your computer must be connected to the internet to set up your eReader.Go to kobo.com/desktop on your computer.Click the red Download now button.After Kobo Desktop is downloaded, install it on your computer. ... On your computer: Open the. ... Click SIGN IN at the top of the screen.Sign in to your Kobo account.More items...
How long does an eReader last?
A typical ereader user might buy a new model every 4-8 years or so. Some visitors on this blog probably upgrade more frequently, being avid readers and ereader enthusiasts, but I bet the average users waits several years between upgrades.
Why did my Kobo stop working?
If you see a black screen or if your eReader is unresponsive, it may be out of batteries. Try charging your eReader for at least one hour. If your eReader isn't charging, try using a different USB cable or a different USB port on your computer.
Where can I repair my Kobo?
If you're missing content on your Kobo App for Android, try repairing your Kobo account.Tap the. Kobo icon at the top of the screen.Go to the Home screen.Tap the. Menu icon at the top of the screen.Tap Settings.Scroll to the bottom and tap Repair your account.Tap Repair.
Why is my Kobo not holding a charge?
If your eReader isn't charging: Use a different cable. Use a different USB port on your computer. You can also use a USB power adapter to charge your eReader using an electrical outlet.
Where is the reset hole on a Kobo?
Note: If your eReader doesn't turn off, try pressing and holding the power button until you see Powered off on your screen.Insert a paper clip into the small hole beside the Micro USB slot and push gently.You'll feel a click and your eReader will reset itself. ... Wait for the Home screen to appear.More items...
How long does a Kobo battery last?
two monthsA fully charged Kobo eReader battery can last up to two months depending on how frequently you use your eReader.
Why is my Kobo stuck in sleep mode?
Holding the power button for 30 seconds. Holding the home button and power button for 30 second. Holding the home button and pressing the reset pin-hole button. Holding the power button and pressing the reset pin-hole button.
Return a Kobo eReader
To return your Kobo eReader, please contact our customer support team here.
Return an eBook or audiobook
To see if your item is eligible for a refund, please use our online chat to see if your item qualifies for a refund.
Cancel items in your cart
If 8 hours have passed since you placed your order, please contact our customer support team here.
How long do you have to return a Kobo eReader?
If you are dissatisfied with your eReader and/or accessory purchased through us.kobobooks.com for any reason, you have thirty (30) calendar days after the date of purchase to return the eReader to Kobo. You must return the goods in its original condition and provide a tracking number to us. Upon receipt of the returned eReader and/or accessory, Kobo will refund the cost of the eReader and/or accessory to the credit card charged at the time of purchase, less any applicable restocking fees. Please contact Customer Care for returns ( https://help.kobo.com ).
How does Kobo confirm a purchase?
Kobo will confirm your purchase by emailing you an order confirmation that outlines the details of your order, your order identification number and confirmation that the payment has been made to Kobo and that your credit card has been charged accordingly . Once your order leaves Kobo’s warehouse, Kobo will send you a second email with details on how to track the delivery of your order.
What happens if you don't get your Kobo order delivered?
If an order cannot be delivered due to inaccurate or incomplete delivery information provided by you then the order will be returned to Kobo and you will be charged for all shipping and handling costs incurred. If an order cannot be delivered due to unavailability at the delivery address or refusal at the door, then the order will be returned to Kobo and you will be charged for all shipping and handling costs incurred.
What happens when you purchase an eReader?
When you purchase your eReader and/or accessory, you will be charged the total amount of your order (plus any applicable taxes and shipping and handling charges) to the credit card provided. By concluding the transaction, you accept and agree to electronic invoicing.
Does Kobo change the terms?
Kobo reserves the right to change any part of these Terms. It is your responsibility to check the Terms periodically for changes.
Does Kobo accept Visa?
Kobo accepts payment by Visa, MasterCard, American Express and Paypal. Kobo reserves the right to reject any and all tax exemption certificates.
Does Kobo have a privacy policy?
Kobo complies with the U.S. privacy principles in relation to the collection and disclosure of information about individuals . Information about the nature, scope and purpose of collecting, processing and use of personal data can be found in our privacy policy at https://www.kobo.com/privacypolicy.
