Return-Policy.org

lego return policy

by Ethel Feil Published 2 years ago Updated 1 year ago
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If the total value of the unopened set is under $200, you can return your unopened LEGO set to any of our LEGO Brand Retail stores with your original shipping confirmation email or receipt dated within 90 days, and we'll give you a full refund in form of store credit or a gift card.

Are Legos more expensive at the Lego store?

The impressive resale value of Lego sets is also a major reason behind their high prices. Lego sets command higher prices over time in retail stores; the Lego Star Wars Slave was on sale for $80 a few years ago and can now be found on e-stores retailing for as high as $275.

What is Lego return policy?

  • Include a copy of the original receipt. ...
  • Add a note explaining your request for an exchange (color, size, etc.) or return
  • Include your contact information, including phone and email, just in case the store needs to contact you
  • The product (s) can be shipped back in a box to the original store of purchase. ...

More items...

Can you buy Lego store franchises?

Unfortunately, as of 2010, the LEGO Group does not offer any opportunities for franchise agreements. The company owns and operates its own LEGO stores in shopping malls around the world. LEGO sells its products through various toy stores, specialty shops, national and international department store chains and catalogs.

What store do they sell Lego Ninjago?

Deliveries and Returns

  • Free standard 3 to 5 business day shipping on all merchandise orders over $35!
  • Express shipping available at checkout.
  • Custom parts orders are sent separately from merchandise and take additional time to process and deliver.
  • Unopened merchandise may be returned for a full refund within 90 days of receipt of your order.

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Can I return opened Lego?

Opened sets with a receipt can only be returned for an exchange or store credit but check with the store first as there may be limitations on which items that they can accept. Gift cards and purchases from the Pick & Build wall and Build a Mini tower can't be returned or exchanged.

Can I return a Lego set without receipt?

Here is a list of the rules you should consider when making a return: Lego items valued at more than $200 cannot be returned to a Lego store. Sealed sets without a receipt or order confirmation email can't be returned or exchanged at a Lego store.

Can I return unopened Lego?

LEGO® Stores give full refunds for any sealed sets originally purchased at a LEGO® Store provided you have the original receipt and the payment card you used at the store. Open sets with a receipt can be returned for an exchange or store credit.

How do I return a Lego online purchase?

You can return an order purchased from the LEGO.com website within the last 90 days. If you were logged into your LEGO® Account when you placed your order, just visit your Order Status page, click 'Return Items' and follow the instructions.

Can you exchange a Lego set?

LEGO® Stores give full refunds for any sealed sets originally purchased at a LEGO® Store provided you have the original receipt and the payment card you used at the store. Open sets with a receipt can be returned for an exchange or store credit.

How do I return used Legos?

Just go to http://www.lego.com/replay, print out a shipping label, box up your bricks and get them to your closest FedEx location. The bricks you send will be sorted and cleaned before being donated to Teach for America or Boys & Girls Clubs of Boston.

Can I return Lego at Target?

We're here for you! At Target, we're all about making your shopping experience safe and easy—including returns when something's not quite right. You can return most new, unopened items within 90 days.

Does Target accept Lego returns?

For the most part, yes you can return opened items to Target. As long as the product is within the 90 days and eligible for a return, Target will give you an exchange or refund. Something to keep in mind is they do state in their return policy they can refuse a refund on opened items.

How long does Lego take to refund?

Refunds are handled within 10 working days of logging the return with us and can take up to 3 working days to reflect in your account. Replacement products might take longer as it depends on whether we have stock available. Your exchange will be expedited to the best of our ability but we cannot guarantee availability.

Can you return opened Legos to Amazon?

If the lego set is then returned the OP can assess it and issue a fair refund to reflect it's current market value. If the A-Z has been opened for 'Package Didn't Arrive' if you provide Amazon with signature proof of delivery this should be declined/reversed. The A-Z is for non receipt.

What do I do with old Legos?

What to Do With Old LEGODonate to Charity. Charities and charity shops are always looking for donations, especially for children's toys. ... Give to a Local School. ... Hand it Down. ... Don't Recycle! ... Sell it On. ... Sell your LEGO to Zapper.

Can I return Legos to Walmart without receipt?

Yes, you can still return items to Walmart without the receipt. A receipt undoubtedly makes returning items much easier. To return an item without the receipt, you will need to show your government-issued ID.

Can I return a Lego set to Target?

Other restrictions may apply. Target Owned Brand items: If you're not satisfied with any Target Owned Brand item, return it within one year with a receipt for an exchange or a refund.

Can you return opened Legos to Amazon?

If the lego set is then returned the OP can assess it and issue a fair refund to reflect it's current market value. If the A-Z has been opened for 'Package Didn't Arrive' if you provide Amazon with signature proof of delivery this should be declined/reversed. The A-Z is for non receipt.

How long do Lego refunds take?

Refunds are handled within 10 working days of logging the return with us and can take up to 3 working days to reflect in your account.

A Detailed Overview of Lego's Return Policy

Receiving damaged products or incomplete orders are justifiable reasons for requesting a return, but Lego's return policy does not cover all items in its product lineup.

Returning Your Lego Items by Yourself

If your order is not to your satisfaction and you have not kept it for longer than 90 days, you can:

Lego Return Rules To Pay Special Attention To

The total value of your Lego order and the used payment method affect the return procedures and outcomes. Here is a list of the rules you should consider when making a return:

DoNotPay Can Help You Avoid All the Corporate Red Tape and Get Your Refund Faster

While you can always send a return request on your own, it is a daunting and time-consuming process. It could also be frustrating—complaints by numerous customers on Lego's Trustpilot page are proof of this. With DoNotPay's Item Return Request tool, you're a few clicks away from your successful refund.

DoNotPay Can Help You Send Return Requests to Other Big-Name Companies

Our services go beyond handling Lego returns. We have helped thousands of our users successfully return items they bought from numerous companies.

Wasted Your Money on a Non-Returnable Purchase? There Are Other Methods To Earn It!

Don't feel down if the item you got isn't returnable—DoNotPay has many more tricks up its sleeve that will help you earn some money!

DoNotPay Is Always at Your Disposal

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How to get a return label for Lego?

To get a free return label on LEGO.com, log into your account and go to your Order Status page. From there, click on “Return Items” and follow the instructions. If you don’t have access to a printer to print out your own label, get in touch with Customer Service. All refunds are made in the original payment method.

Do you get a confirmation email when your order ships?

If you have provided your email address we will send you a ship confirmation email when your order ships. For all orders (excluding orders shipped via USPS) this email will include a tracking number which you can use to track your package on the appropriate shipping carrier’s website.

Is Express Saver available for LEGO?

boxes, APO and FPO addresses, Micronesia, the US Virgin Islands, Puerto Rico or other areas considered rural by the carrier. Express and Express Saver are not available for LEGO® gift card orders and LEGO Pick a Brick customized products. Gift cards arrive via USPS.

Deliveries and returns

We regret that we are unable to ship to the Channel Islands (including Jersey and Guernsey).

Gift Orders

Order a gift for your children or friends and be sure that your secret is safe!

90 Day Returns Policy

If you’re not completely satisfied with your order you can return it to us FREE of charge within 90 days from the day you receive your parcel. For more information on how to return your order, please contact Customer Service.

Do you need a receipt to return a Lego?

It's a rarity these days, but their official return policy does not require a receipt.

Is LEGO a good comparison?

It's not a good comparison because in your example Target is shifting the loss back to the manufacturer. LEGO is the manufacturer and can not redirect the loss. Best-case: the LEGO store gives you full retail value for your set and sells it for full retail value. Net gain for LEGO is zero.

Do Lego stores lose money?

They are then loosing money, right. No, because big box stores can return such items they don't carry anymore or are defective to the manufacturers for credit themselves, so, again, they also don't loose money. Best-case: the LEGO store gives you full retail value for your set and sells it for full retail value.

Does LEGO have a return policy?

Yes. LEGO has a no-questions-asked return policy. They don't care if it came from somewhere else, as long as the original seals are still there and they still carry the item. I even told them it might have come from another store, they said it does not matter. 0.

Is LEGO discounting in December 2011?

December 2011. The " lowest price" point is generally valid, but LEGO doesn't tend to discount much, so it's not really an issue there. I'd imagine if you did too many of these returns, they'd block you. If you're an AFOL with a relationship with the store personnel, you probably don't want to burn that bridge.

Do you need a sticker on a Lego set?

There doesn't need to be a sticker on the bottom nor any proof it was bought at the LEGO Store. The official policy is that they will take aback any LEGO set without receipt as long as it is sealed and currently stocked. You will get store credit. This policy is on the back of the receipt.

Delivery & Service Delays

Shipment dates are estimates in accordance with our carriers. If you live in an area experiencing an unexpected service delay (i.e. severe weather, natural disasters, unscheduled events, etc.), please note there may be additional shipping time to receive your order.

Gift Orders

Order a gift for your children or friends and be sure that your secret is safe!

Return Policy

We believe our LEGO bricks and other products must live up to your highest expectations, and our service must live up to the quality of our toys. If for any reason you need to return your order, it’s easy and free!

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