Google Pixel Return Policy – Updated 2021
- Holiday Return Policy as follows: All purchases made from 26 November to 10 December 2021 can be returned until 10 January 2022. ...
- Standard Return Policy: You can return an item that you’ve bought from the Google Store within 15 calendar days after the day that you received it.
- 3 Step Process to successfully returning your device. ...
Full Answer
What is the return policy for Google products?
Returns and refunds for devices. You can return an item you bought from the Google Store within 15 calendar days after the day you received it.
How long does it take to return a device to Google?
If you’re returning multiple items, package and ship each item separately (unless otherwise specified). If you bought a wireless device from Google Store (like a Pixel 2 or Pixel 3 device) and want to return it, do so within 15 calendar days of receiving it.
How do I return a wireless device from Google Store?
If you bought a wireless device from Google Store (like a Pixel 2 or Pixel 3 device) and want to return it, do so within 15 calendar days of receiving it. A restocking fee of $35 applies to any return of such wireless device (excluding purchases and returns occurring in Hawaii and where prohibited by law).
How long do I have to return an item?
All purchases made from December 11, 2021–January 31, 2022 have 30 days from the day it was received to be returned. All purchases made after January 31, 2022 are subject to the Standard Return Policy.
What happens if you don't return a device?
How much is restocking fee for wireless devices?
How long does it take to return a Nest thermostat?
Can you include accessories that didn't come with the device?
Is Google responsible for data on my phone?
About this website
Can you return a Pixel phone?
Standard Return Policy. You can return an item you bought from the Google Store within 15 calendar days after the day you received it.
Can I return a phone if I don't like it?
If you're within this period, no probs. Take your phone in its original packaging with your receipt back to the shop. If you cannot find a returns policy, it's worth trying anyway. Again, take your phone in its original packaging, along with your receipt, back to the store where you bought it and ask.
How do I return a Pixel?
To return an item to the Google Store, follow these three steps.Step 1: Prepare your shipping label and return label.Step 2: Prepare your return package.Step 3: Send your item back to Google.
Can I refund Pixel 6?
You can return an item that you've bought from the Google Store within 15 calendar days after the day that you received it.
Can I cancel a phone contract within 14 days?
If you signed up over the phone or online You can cancel the contract for free if you signed up less than 14 days ago over the phone or online. This is called a 'cooling-off' period. If you've already used the service (eg you made calls on a phone), you're likely to be charged for what you've used.
What is Google's return policy?
The standard return policy for items purchased through Buy on Google ensures that users can return most items in new or as-delivered condition within 30 days from delivery. Return shipping fees or free returns is shown on the item's details page. Tip: Your orders are protected by the Google Guarantee.
Will Google replace my Pixel?
If your Pixel phone is or becomes defective through no fault of your own, you may be able to return it for repair or replacement. Accidental damage isn't covered under warranty. Note: Warranty terms can vary depending on the country or region where you bought your phone.
How long do you have to return a phone?
You can return or exchange a Device or accessory (“Device”) for a refund within 14 days of the purchase or lease date of the original Device.
How do I return to Google pixel 4?
Find the order with the item that you want to return.Under the order that you want to return, select View details.Follow the onscreen instructions. After a few hours, you'll get a confirmation email. ... To print your delivery label immediately, click View. Print your delivery label and return label.
Can I exchange iPhone after 14 days?
All replies. "Any items purchased on Apple's U.S. online store must be returned within 14 days from date of receipt of package, with the exception of the iPhone, where the customer has 30 days from receipt date to return the item"
How do I return a Google purchase?
How to request a Google Play Store refund on mobileOn any Android device linked to the account you made the purchase from, go to the Play Store page of the item you purchased and hit the Refund button.In the pop-up that appears, click Request refund to confirm.More items...•
Can I return something to Best Buy after 30 days?
Wedding Registry Items – 60 days from date of purchase. Everything Else (like 99% of the stuff they sell) – 15 days for regular Best Buy customers. 30 days for Best Buy Elite members. 45 days for Elite Plus members.
Can I return my iPhone after 30 days?
Standard Return Policy You have 14 calendar days to return an item from the date you received it. Only items that have been purchased directly from Apple, either online or at an Apple Retail Store, can be returned to Apple.
What is a normal restocking fee?
15% to 20%According to Consumer Reports, restocking fees typically represent 15% to 20% of the item's original purchase price. However, some companies may charge more or less depending upon individual policies.
Is it legal to charge a restocking fee?
At many retailers, restocking fees are allowed as long as the fee is clearly disclosed and as long as it isn't charged if you're returning an item because of a defect or missing part, or because it wasn't what you ordered.
What happens if you see "Device is not eligible for return"?
If you see "Device is not eligible for return," your shipment either hasn’t shipped yet or has passed the 15 day return limit. If it has n’t shipped yet, you may be able to cancel or change your order.
What happens if you don't return a device?
If it hasn’t shipped yet, you may be able to cancel or change your order.
How much is restocking fee for wireless devices?
A restocking fee of $35 applies to any return of such wireless device (excluding purchases and returns occurring in Hawaii and where prohibited by law). The restocking fee will be taxed in select states.
How long does it take to file a tax return?
Once you start the return process, you’ll have 14 days to complete the return.
When is the standard return policy for 2022?
All purchases made after January 31, 2022 are subject to the Standard Return Policy.
Does Ontech have a return policy?
The following return process also applies to orders delivered in-personor bought during the delivery appointment. All products purchased during delivery and installation appointments are subject to OnTech's return policy.
Exchange a device
Exchanges aren’t available. Instead, you can return your purchase and use your refund to buy a different item.
Return a defective device
If you think that your device is defective, visit the Warranty Centre for more information or contact us.
How long does Google return a device?
That’s it, You’re on your way to returning your device. Google offers an exceptional returns policy with a 15 day change of mind guarantee. If you’re returning a defective device, Visit the Warranty Centre.
What information is needed before returning a device which includes anything purchased from Google?
Important information before returning a device which includes anything purchased from Google, Your product needs to be in new condition.
How long does it take to return a Nest thermostat?
If you bought a Nest Thermostat from the Google Store, you can return your device within 30 days. See above for the Holiday return policy.
How long does it take to return a purchase in 2021?
All purchases made from 11 December 2021 to 31 January 2022 have 30 days from the day that it was received to be returned.
How long does it take to file a tax return?
Once you start the return process, you’ll have 14 days to complete the return.
Do restocking fees apply when a device is returned?
Restocking fees do not apply when the device is returned because the item was defective when it was initially received by the user or because the incorrect item was delivered.
What does it mean when you see a device is not eligible for return?
If you see 'Device is not eligible for return', your order hasn’t been dispatched yet or has passed the 15-day return limit. If it hasn’t yet been delivered, you may be able to cancel or change your order.
How to make sure my Google phone arrives in its original condition?
To make sure that the device arrives in its original condition, package and send it using the label and instructions from the Google Store support email. If you’re returning multiple items, package and send each item separately (unless otherwise specified). If you bought a wireless device from Google Store (like a Pixel phone) ...
How long does it take to return a Nest thermostat?
If you bought Nest Thermostat from the Google Store, you can return your device only within 30 days.
Can you include accessories that didn't originally come with the device?
Don ’t include accessories that didn’t originally come with the device: Make sure that you transfer, back up or erase all personal and other data on the device before sending it to Google. Google isn’t responsible for any use or disclosure of any data that is on the device.
Is Google responsible for data on my phone?
Google isn’t responsible for any use or disclosure of any data that is on the device. For more information on how to back up your device, visit the Pixel Help Centre or the Nexus Help Centre.
What happens if you don't return a device?
If it hasn’t shipped yet, you may be able to cancel or change your order.
How much is restocking fee for wireless devices?
A restocking fee of $35 applies to any return of such wireless device (excluding purchases and returns occurring in Hawaii and where prohibited by law). The restocking fee will be taxed in select states.
How long does it take to return a Nest thermostat?
If you bought Nest Thermostat from the Google Store, you can return your device only within 30 days.
Can you include accessories that didn't come with the device?
Don’t include accessories that didn’t come with the device originally: Make sure to transfer, back up, or erase all personal and other data on the device before sending it to Google. Google isn’t responsible for any use or disclosure of any data that is on the device.
Is Google responsible for data on my phone?
Google isn’t responsible for any use or disclosure of any data that is on the device. For more information on how to back up your device, visit the Pixel Help Center or the Nexus Help Center.