How do I return an item to Calphalon?
Please use a package delivery service that is able to track and/or insure your package. We recommend UPS® Ground Service. When your item (s) are received, Calphalon will inspect the item (s) and review your claim. Please allow 10-15 business days from receipt for Calphalon to process your return (s).
Does Calphalon have a warranty on their products?
If you currently own a Calphalon product and would like warranty service due to what you believe is a defect, click here for Calphalon's Warranty Information. When you shop with us on Calphalon.com, we want you to be completely satisfied.
How do I contact Calphalon customer support?
Calphalon has a contact form for general issues on its website, which works in a similar way as the warranty claim form, with slightly different information required. If you feel more comfortable talking to a customer support representative, call Calphalon’s toll-free number 1-800-809-PANS (7267).
What happens if I return a defective Calphalon?
The company replaces each product confirmed to be defective with a new, identical item. In case the returned item is no longer available, Calphalon replaces it with a comparable product.
Can I return Calphalon cookware?
All returns require a Return Authorization. You must have a valid receipt or proof of purchase. Calphalon is not responsible if items are lost in transit while being returned to our warehouse. Fill out the Start a Return form or use your order history in My Account.
Does Calphalon honor their warranty?
Calphalon will replace any item found defective in material or workmanship when put to normal household use and cared for according to the instructions. Minor imperfections, surface markings as a result of shipping, and slight color variations are normal.
When should Calphalon pans be replaced?
between three and five yearsCalphalon's Signature and Contemporary collections also use three layers of non-stick. While you can expect quality non-stick pans to last between three and five years, some brands use specially reinforced non-stick coatings that further prolong the pan's lifespan.
What voids Calphalon warranty?
The following use and care misuse could void the cookware warranty: overheating, unapproved oven or broiler use, metal utensil or appliance use on nonstick cookware surfaces, using unapproved cleansers and/or cleaning pads, dishwasher use on unapproved cookware lines, and more.
Why is my Calphalon pan peeling?
When deep scratches occur, the nonstick coating starts to flake and peel. A possible reason for the coating to flake could be high heat. Never use high heat on your nonstick cookware. Nonstick pans work best with low or medium heat.
Why do my Calphalon pans warp?
Rapid Changes in Temperature The pan is still extremely hot, and splashing it with cold water puts it under stress, causing the temperature change to distribute unevenly and warp the metal.
Should I throw away my scratched non-stick pan?
With moderate use, nonstick pans last only about five years. If your pan is damaged, throw it out to be on the safe side. To keep your pans is good shape, use wooden spoons to stir food and avoid steel wool and stacking your pans.
How do you restore a Calphalon pan?
1:242:13Cleaning the exterior of your Calphalon Hard Anodized cookwareYouTubeStart of suggested clipEnd of suggested clipWith the dry scotch-brite heavy-duty scrub sponge or a scour pad rub in the same direction as theMoreWith the dry scotch-brite heavy-duty scrub sponge or a scour pad rub in the same direction as the grain of the pan. Then Washington with bar keeper's friend rinse.
Are old Calphalon pans safe?
Is Calphalon non-stick cookware safe? All Calphalon non-stick pans made after 2013 are completely safe as long as you don't overheat it or scratch the cooking surface.
Can Calphalon pans go in the dishwasher?
Calphalon Nonstick cookware is dishwasher safe. However, before first use, hand wash your cookware with warm, sudsy water and dry thoroughly. For better cooking results, preheat the pan using the setting you intent to use when cooking, before adding butter or oil.
What is the difference between Calphalon Classic and Premier?
Both utilize PTFE (Teflon), but Calphalon Premier cookware boasts a three-layer non-stick coating while Select by Calphalon cookware only has a two-layer coating.
Is Calphalon worth?
Calphalon is one of the best company that manufactures high quality and premium cookware. Quality of this set is outstanding regardless the weight is kind of heavy. sturdy, durable and non-stick material makes clean super easy, plus dishwasher safe.
How do you restore a Calphalon non-stick pan?
To do so, simply mix 1 cup water, 2 tablespoons baking soda, and ½ cup white vinegar in the pot or pan that's lost its stick, set on the stove, and heat until boiling for 10 minutes. Wash the pot as usual, then rub vegetable oil on the surface to re-season it and get the non-stick surface back.
How do I contact Calphalon?
For immediate assistance with a warranty or product question, please call us at 1-800-809-7267. Customer Service hours are Monday through Friday 7 a.m. to 4 p.m. CST. For immediate assistance with a Calphalon.com purchase question, please call us toll free at (888) 626-9112.
Is the coating on Calphalon pans safe?
It is completely safe, posing no health concerns whatsoever. What is this? Plus, Calphalon coats its cooking surfaces with non-stick material, so food will never contact the hard-anodized aluminum.
What is the difference between Calphalon Classic and Premier?
Both utilize PTFE (Teflon), but Calphalon Premier cookware boasts a three-layer non-stick coating while Select by Calphalon cookware only has a two-layer coating.