OVERVIEW
- Returned orders must be received at our warehouse within 30 days of original order delivery date.
- Returns must be received in new condition, with all original packaging. ...
- No returns can be made on custom or special order items.
- All returns must be authorized before the product is sent back.
- A restocking fee of 15% will be charged on all returned items. ...
Full Answer
How long does overstock take to ship back?
Please check your tracking frequently for updates. Does Overstock accept returns? You can set up a return for most new and unused products within 30 days of its delivery. For more details, please review our Standard Return Policy.
What is overstock's return policy?
Does Overstock accept returns? You can set up a return for most new and unused products within 30 days of its delivery. For more details, please review our Standard Return Policy. How long do I have to cancel an order?
What is your return policy for new and unused products?
You can set up a return for most new and unused products within 30 days of its delivery. For more details, please review our Standard Return Policy. How long do I have to cancel an order?
What is Overton?
Overton is a web based application that allows you to search and browse our database of policy - and the research it is linked to. Use powerful filters to see policy from specific countries or from government sources only, or filter by any think tank, publisher, journal or institution to see only those policy documents that cite their work.
What is your warranty period?
All Overton Workshop brands are guaranteed to live up to your hard-charging lifestyle. We offer a 1-year limited warranty from date of purchase on all products. This warranty applies to defective materials and workmanship.
Can I return an item I purchased at a different retailer?
Sorry, we only accept returns and warranties on products purchased directly from OvertonWorkshop.com. If you purchased your item from a different retailer, please contact that retailer.
Are there exceptions?
Yes, due to certain health, safety, and hygiene guidelines swimwear, bras, underwear, and other similar items are not eligible to be returned or exchanged. Some clearance items are final sale only and are marked Non-Returnable. Additionally, some items may have warranty restrictions.
Will I be notified when my item return has been received?
Yes, you will receive an email notification from our Customer Service Team indicating that your item has been received and your store credit or refund has been issued.
When does overtone refunds start?
This policy is in effect beginning June 23, 2020 and is subject to change at any time. oVertone monitors return activity for abuse and reserves the right to limit refunds or store credits in all instances. All refunds and store credits are subject to validation and approval at oVertone’s discretion.
How long does it take to get a refund from Overtone?
For all other orders, to be eligible for a refund, requests must be submitted through returns.overtone.co within 30 days of order delivery. Requests submitted between 31 and 60 days after order delivery are eligible for store credit only.
Does Route+ have shipping insurance?
Route+ shipping insurance covers your order in case it is lost, stolen, or damaged while it’s on its way to you. We highly recommend purchasing this insurance for your order so that you will be covered in case your order is lost, stolen, or damaged by adding it at checkout. All claims for missing, lost, or damaged packages must be reported directly to Route within 5 days of your delivery date.
Does Route+ cover lost items?
Route+ shipping insurance covers your order in case it is lost, stolen, or damaged while it’s on its way to you. We highly recommend purchasing this insurance for your order so that you will be covered in case your order is lost, stolen, or damaged by adding it at checkout.
Does OVertone ship stolen packages?
Any order addressed to a parcel forwarding company is placed at your own risk. oVertone is not responsible for lost or stolen packages. Free standard shipping applies to orders containing physical products only, totaling $30 or more after discounts have been applied.
Does Overton's offer free shipping?
Yes. As of -, Overton's does offer free shipping policies. View the discussion thread for more details.
Does Overton's offer free returns & exchanges?
Yes. As of August 23, 2021, Overton's does offer free return policies. View the discussion thread for more details.
Does Overton's offer international shipping?
Yes. As of August 23, 2021, Overton's does offer international shipping policies. View the discussion thread for more details.
Does Overton's offer curbside pickup?
No. Based on our last check on August 23, 2021, Overton's was not offering in-store pickup. Check the full discussion for updated information.