- Customers unable to bring their keyboard to our store in person are responsible for shipping the keyboard to our store for repair.
- Any item not purchased from MechanicalKeyboards.com or Mechanical Keyboards Inc will not be accepted
- Warranty claims must be submitted directly by the original purchaser, and are non-transferrable.
Full Answer
What is Das Keyboard’s return policy?
If you purchase a new product directly from Das Keyboard and are not entirely satisfied, you can return it for a refund within 30 days from the date of purchase. Date of purchase and proof of purchase are required.
How long does it take to process a mechanical keyboard return?
Please allow us 5-10 business days to process your return upon receipt. Just about every mechanical keyboard and mechanical keyboard accessory sold on MechanicalKeyboards.com comes with a Manufacturer's Warranty and is eligible for Free RMA processing through the manufacturer with a qualifying defect.
How do I make a warranty claim for a mechanical keyboard?
Warranty claims must be submitted directly by the original purchaser, and are non-transferrable. Mechanical Keyboards Inc will pay for all domestic shipping charges related to shipping the repaired keyboard back to you. Most all brands have a 1-year manufacturer's warranty.
Does mechanical keyboards Inc offer keyboard exchanges?
Please note that Mechanical Keyboards Inc does not offer 'keyboard exchanges'. All returns will receive credits issued to the payment method used automatically. To accomplish the equivalent of 'exchanging' a keyboard, return the original keyboard and purchase a new one. In the event we send you an incorrect keyboard, we do apologize.
Can you return a mechanical keyboard?
Please note that Mechanical Keyboards Inc does not offer 'keyboard exchanges'. All returns will receive credits issued to the payment method used automatically. To accomplish the equivalent of 'exchanging' a keyboard, return the original keyboard and purchase a new one.
Does mechanical keyboards do free returns?
Since our cables and cable kits are handmade to order, we are unable to accept returns or exchanges. We cannot make any alterations or changes to an order that contains one of these cables, including cancellations.
Can you cancel mechanical keyboard order?
Mechanical Keyboards Inc is able to accommodate cancellation requests up to the point of label creation with no fees or penalties. Once a shipping label has been created, we will be unable to cancel your order. Please place your order carefully as standard return policies will apply to shipped orders.
How long does it take for mechanical keyboards to deliver?
All in-stock orders ship next business day or same business day by noon (CST). For pre-order items, please check the estimated 'Available Date' on that product's page. Same day shipping is available for an additional fee of $15 on qualifying orders until 4PM CST (must contact us via phone prior to order placement).
How do you return a keyboard?
Put the keyboard into the pouch, secure it in the box, and tape the box closed. Use the return shipping label enclosed (US and Switzerland). If the shipping label is not US or Switzerland, please contact CSM.
Do Ducky keyboards have a warranty?
Warranty statement Ducky provides after-sales service for the product, and the product body (excluding accessories and wire) is guaranteed by the service content. If the product is damaged due to accident or improper use or unauthorized repair, the product is not covered by the warranty.
Can I return Keychron keyboard?
We offer refund/replacement only once we have received the product. It generally takes up to 7 working days for the refund to process. Refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Do KBD fans return?
Exchanges are possible if an item(s) is received damaged or defective. Only the same item can be exchanged, and it's best to email us at Support@kbdfans.cn regarding a request for an exchange.
Does Meckeys have a return policy?
Return / Cancellation. Meckeys LLP accept return and refund request only if the product delivered by us is in damage condition, wrong product sent, or product is defective. Exchange/Refund request must be raised within 7 days of delivery.
Are mechanical keyboards legit?
Mechanical Keyboards has been a reliable website for users to purchase specialist keyboards and accessories, including wrist rests, keycap pullers, individual switches, keycaps and more. The site sells to non-US residents as well, although shipping times and freight fees are naturally much higher.
How long does Ducky take to deliver?
We process orders between Monday and Friday. Orders will be processed within 3 business days of ordering and shipped the next day after the processing day....Shipping & Returns.Shipping MethodShipping TimeStandard Shipping7-20 business days
What is Ducky keyboard?
Ducky manufactures gaming peripherals with its primary focus on mechanical keyboards. Their keyboards are highly customizable, and you can purchase them in a variety of Cherry MX, Gateron, TTC, and Kailh switches, depending on what model you're interested in.
Are mechanical keyboards legit?
Mechanical Keyboards has been a reliable website for users to purchase specialist keyboards and accessories, including wrist rests, keycap pullers, individual switches, keycaps and more. The site sells to non-US residents as well, although shipping times and freight fees are naturally much higher.
What is Ducky keyboard?
Ducky manufactures gaming peripherals with its primary focus on mechanical keyboards. Their keyboards are highly customizable, and you can purchase them in a variety of Cherry MX, Gateron, TTC, and Kailh switches, depending on what model you're interested in.
How long does Ducky take to ship?
We process orders between Monday and Friday. Orders will be processed within 3 business days of ordering and shipped the next day after the processing day....Shipping & Returns.Shipping MethodShipping TimeStandard Shipping7-20 business days
What does billing match partial mean?
This means that the Billing Address or Zip Code on file with your credit card company does not match the billing information entered at checkout. If you feel this is an error, we suggest contacting the card issuing bank using the telephone number on the back of the credit card.
How long is a warranty on a product?
Repaired or exchanged products shall be warranted free from defects for a period of ninety (90) days after date of repair or exchange (as the case may be), or for the remainder of the original warranty period, whichever is longer. Entire limited warranty.
How long is the Das Keyboard warranty?
Das Keyboard offers a 3-year warranty per product for purchase on all new mechanical keyboards bought from www.daskeyboard.com. This warranty covers defects in workmanship and materials, not wear or accidental damage. Date of purchase and proof of purchase are required.
What is a valid proof of purchase for a Das keyboard?
For any limited warranty claim, a valid proof of purchase is required. A valid proof of purchase is defined as one of the following: A dated sales receipt from an authorized Das Keyboard dealer or reseller. The receipt must show the product description, serial number and price.
How long does it take to get a refund from Das Keyboard?
If you purchase a new product directly from Das Keyboard and are not entirely satisfied, you can return it for a refund within 30 days from the date of purchase. Date of purchase and proof of purchase are required. This does not apply to refurbished products.
What happens if a Das keyboard is defective?
If Das Keyboard inspects your mechanical keyboard and finds that it was defective in materials or workmanship, it will be repaired or replaced at no cost (excluding shipping of the product to Das Keyboard).
Can you get a warranty on a mechanical keyboard?
You may not qualify for warranty replacement or repair if your mechanical keyboard is affected by accidental damage, misuse, improper care or alteration, animal attack or the natural breakdown of materials that may occur after extended use of the product.
How to get a refund if I haven't received it yet?
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.
Can I return a gift certificate if it was marked as a gift?
Once the returned item is received , a gift certificate will be mailed to you.
Is shipping cost refundable?
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
